Location: Tampa, FL
Company: Chubb
information about ESIS and its products and services can be found at . CHUBB is a global leader in insurance and reinsurance serving a diverse group of clients around the world. The Senior Defense Base Act (DBA) Claims Representative, under the direction of the Claims Team Leader or Manager, investigates and settles claims promptly, equitably and within established best practices guidelines.
KEY OBJECTIVE: Responsible for managing claim high exposure files on the Defense Base Act team. This individual will be responsible for DBA claims and also include Longshore and Foreign Voluntary Comp claims if/when applicable. The specialist will play a critical leadership role in effectively managing
this unique book of business. They will also be responsible for working with the DBA Manager and Claim Vice President to successfully implement local business plans focusing on claims quality, customer service, staff development and expense management.
MAJOR DUTIES & RESPONSIBILITIES: Manages the activities of claims files and negotiations to assure swift and efficient claims services to ESIS customers to include claimants, clients, brokers, and carriers. Determines and recommends claims settlement authority. Retains higher settlement authority for cases beyond the scope of subordinates and may personally settle such cases. Coordinates and handles structured settlements. Maintains positive
relationships with customers and brokers serviced. Ensures quality and timeliness of service provided and designs and implements action plans to correct deficiencies as appropriate.
Establishes loss reserves to reflect probable company obligation both personally and through subordinate team members. Reviews and modifies reserves as necessary. Participates with team lead and AVP/CVP as needed regarding files and manages and controls expenses by ensuring adequate vendor assignments. May be assigned other duties or represent claims department at various insurance activities in the absence of the Claim Vice President or Manager. May have some administrative/operations oversight responsibility.
May participate in ESIS sales & marketing presentations for the book of business. Demonstrates skills in the following competencies: Strategic Leadership, Business Acumen, Orientation to Results, Change Leadership, Influencing Outcomes, Focus on Development and Courage. QUALIFICATIONS: 5-10 years of equivalent work experience in DBA or Longshore Claims/ Harbor Workers' Compensation Strong customer orientation and experience supporting customer needs. Strong written and oral communication to effectively provide service to internal and external customers.
Strong analytical and organizational skills. Strong computer systems experience and experience in an automated environment. Works well within a team environment; focus on self-development. Committed to high standards of behavior and performance. An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam Chubb strives to offer a diverse and inclusive and rewarding work environment.
Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences, and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success. Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, interaction, interactionual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law. Requisition #: 745tcv57hlu2
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