Location: Baton Rouge, LA
Company: Sitech Louisiana
communication, and application specific software link the design, positioning, and construction processes like never before. The Service Technician is the front-line/first-call for support and technical services for our valued customers. The Technician is responsible for the installation, calibration, and troubleshooting of technology and heavy machinery.
In addition to managing ongoing product support and customer interactions, the Technician will also identify and cultivate new support business opportunities. Success in this position is heavily dependent upon the ability to understand, apply, and communicate machine control and site positioning technology solutions. Responsibilities:
Perform service work on customers' equipment including, but not limited to, diagnostics, testing, repair, calibration, upgrading and cleaning. Provide support and troubleshooting to customer and service technicians.
Answer questions and resolve issues involving the appropriate SITECH Louisiana staff as circumstances may warrant. Provide high-quality service that meets or exceeds our service standards. Provide technical support as needed for prompt, accurate resolution of unique or complex issues. Escalate unresolved customer and service technician issues. Be able to demonstrate and describe the functions and features of the core products and supplies in the store in order to advise customers
on the best solutions for their businesses. Work closely with the Inventory Manager to ensure proper inventory levels are maintained for parts inventory.
Create a work order for each customer incident and properly document all appropriate information including all activity on customers' equipment for the purpose of tracking progress and facilitating the invoice process. Capture all pertinent customer information including, but not limited to, purchase orders, job site information, serial numbers, firmware version, warranty information, and upgrade codes. Requirements: High School Diploma or GED equivalent. Experience in land surveying or in the construction industry preferred.
Background in troubleshooting and repair of heavy machinery preferred. Technical background in electrical instrumentation is a plus. Proficient in Microsoft Word, Excel, and Outlook. Excellent customer service skills. Benefits: we are proud to offer our full time employees a benefits package that speaks for itself and sets us apart from our competition. Benefit options include: Health Insurance (includes Vision Discount) Dental Insurance Paid Holidays Simple IRA Retirement Plan Pre-Employment drug screens and proof of employment eligibility (E-Verify) are required for all positions offered. Equal Opportunity Employer M/F/D/V Job Posted by Applicant Pro
Installation/Repair Jobs entail roles where professionals are responsible for the setup, maintenance, and restoration of systems or components to ensure proper functionality. These jobs cover a variety of sectors, from telecommunications and HVAC to automotive and home appliance services. Key characteristics of these positions include technical expertise, problem-solving skills, attention to detail, and oftentimes, the ability to work in challenging environments. Workers typically utilize specialized tools and technology, and they must stay updated with the latest industry advancements. Safety consciousness is paramount, as these jobs can involve physical work and exposure to hazards.
Installation/Repair Jobs involve setting up, maintaining, or fixing systems and equipment in various industries. These roles demand technical expertise, problem-solving skills, and often a hands-on approach. Workers may install appliances, repair machinery, or ensure that infrastructures like electrical and plumbing systems are functioning correctly. These jobs usually require attention to detail, physical stamina, and the ability to interpret blueprints or schematics. They can range from field service technicians to HVAC installers, and generally offer the satisfaction of tangible results through work that keeps our homes and businesses running smoothly.
the appropriate equipment. n Our HVAC Technicians / Sales Representatives are ready to go 5 days a week from 7:30 am to 4:30 pm. And, when it is their turn for the on-call rotation, they are quick to respond. We offer a competitive salary of $70,000 - $90,000/year - base+sales goals+commission once goals have been reached.
We also offer health insurance and a company-provided vehicle, phone, and i Pad. If you would like to help put our customers at ease by solving their heating and cooling concerns, fill out our initial 3-minute, mobile-friendly application today! nn ABOUT RIECKE MECHANICAL, LLC n As a newer company, we are looking to take the industry by storm! We are innovative with
a forward-thinking mentality. In order to provide our customers with the best experience, we believe in training our team in-house. n Our goal is to have our employees look forward to getting up every day and coming in to work.
We offer a fast-paced, exciting culture where the reward is what you make it. Being largely commission-based, our employees have the opportunity to make themselves better each and every day. nn QUALIFICATIONS n n Knowledge of the industry n Physical ability to lift up to 50 lbs and climb through attics n Valid driver's license and a good driving record n Ability to pass a background check and drug test n n Experience as an HVAC service technician or in sales is
preferred, but we are willing to train the right person! Are you a bird or a plane?
No? Good, because that's not what we need! Do you have a positive, can-do attitude? Can you present yourself professionally? Do you have excellent communication skills, including the ability to explain things clearly in layman's terms? Are you motivated to build a long-term heating and cooling career on the side of good? If so, apply today! nn Location: 70435
Installation/Repair Jobs involve setting up, maintaining, or fixing systems and equipment in various industries. These roles demand technical expertise, problem-solving skills, and often a hands-on approach. Workers may install appliances, repair machinery, or ensure that infrastructures like electrical and plumbing systems are functioning correctly. These jobs usually require attention to detail, physical stamina, and the ability to interpret blueprints or schematics. They can range from field service technicians to HVAC installers, and generally offer the satisfaction of tangible results through work that keeps our homes and businesses running smoothly.
