Location: Salt Lake City, UT
Company: Mav Kg
dispatch vendors/maintenance techs to resolve issues. Follow established operating procedures and report malfunctions and enhance organizational value by taking on new challenges. You bring your skills, talents and drive and we’ll give you a great place to work and a rewarding career.
What You’ll do as a Retail Helpdesk Agent: Answer inquiries via email and phone clarifying, researching, locating, and providing information Resolve problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions and escalating unresolved problems Fulfill requests by clarifying information, completing call tickets, forwarding requests, and dispatching
vendors/maintenance techs Maintain ticketing system by entering accurate and complete information, including logging and tracking all customer requests Follow established operating procedures and report malfunctions Enhance organizational value by taking on new challenges in a dynamic and changing environment Provide technical systems support to various system users Aid in the maintenance, reliability, and continuous operations of POS systems Additional responsibilities as assigned You’ll be a Great Fit if You Have: Associate Degree or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education
and experience required - retail experience a plus 6-12 months related experience and/or training; or equivalent combination of education and experience required - retail experience a plus Experience creating and maintaining standard operating procedures and documenting system processes Experience using productivity software (MS Office, Jira, Confluence, and Remote Support Tools) is a plus Strong knowledge of windows systems, such as Windows CE/Mobile, 7, 8, embedded High level of personal accountability Excellent verbal communication and customer service skills Excellent analytical and problem-solving skills Willing to handle difficult customer calls with patience and understanding Type 40 wpm Must be very organized and able to handle multiple tasks Flexible schedule, with the ability to be scheduled for any shift in a 24 hour period any day of the week Why Maverik?
Connections with great people and a great company Team environment that’s supportive and fun! Opportunities to learn about great customer service and retail Great pay, great benefits, and career growth opportunities What We Believe In: Treating others better than they expect to be treated Making Maverik a great place to work by having fun and taking responsibility Making Maverik a great operator for our customers by being a problem solver and putting the customer first Making Maverik a great growth company by sharing ideas and working to get better every day
clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees. With a fast-growing team of more than 300 employees, we are committed to remain adaptable, innovative, and trustworthy for our clients, agents, and employees.
We hold true to our core values: Adaptability & Continuous Improvement, Transparency & Trust, Honesty & Integrity, Teamwork & Collaboration, and Gratitude & Compassion. At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Since 2016, we have received numerous regional
and national awards for our products, business, and workplace culture. To name a few: Regional Top Workplace Award for 2016, 2017, 2020, & 2021. National Top Workplace Award for 2022.
Top Workplace in Compensation & Benefits, Leadership, & Finance Industry. WINK 2019 Trailblazer Award. S&P Global Market Intelligence 2020 - 3rd Fastest Growing Life Insurance Company. If you are interested in joining the SILAC Insurance Company team but do not see an opportunity that you'd like to apply to, please send us your resume. We will keep your information on file and will reach out if we find a match. Full Time or Part Time: Full Time Standard Hours Per Week: Monday - Friday, 40 hours/week Schedule
Type: Hybrid, Remote SILAC Insurance Company provide an extensive variety of benefits that includes: Medical, Dental, Vision, Health/Flexible Savings Account, 401(k) & ROTH, Pet Insurance, Parental Leave, Paid Time off, 10 Paid Holidays, Birthday Pay, Paid Volunteer Time, Employee Assistance Program, and Tuition Reimbursement.
Please inquire about more information about other benefits and perk offerings. Overview: Collaborate with Delivery Team members, provide technical testing of software application functionality, build and deploy automated testing processes, write and maintain automated testing scripts. Develops, establishes, and applies quality assurance testing standards and measures within our organization.
Job Details: Design and Execute Tests - Software Test Engineer will design automated tests to validate applications/software by creating scripts that run testing functions automatically. This includes priority for test scenarios and creating execution plans to implement these scenarios. Create thorough test execution reports. Enforces the maintenance of test case coverage for all test projects. Collaborate - Software Test Engineer will collaborate with other members of the engineering team to find the best methods for solving problems in apps and systems, communicate with customers and team members to support deployed software and participate in the Agile Delivery team ceremonies Identify and Report Bugs - Software Test Engineer will analyze bug reports and highlight problems to help identify fixes for them.
Document and deliver regular reports identifying these bugs to other members of the engineering team Identify Quality Issues - Software Test Engineer will analyze systems to identify potential quality issues that could affect software or applications, learn the applications that will be tested and create supporting documentation of results Documentation - Software Test Engineer will assist in updating and maintaining process documentation, learn how to develop test plans, regressions test cases and complete successful test runs and understand Software Test Engineering role in the software development lifecycle Coaching/Mentoring - Provide the leadership and coaching needed for the junior Software Test Engineers and training and guidance for all new hires Requirements: At least 5 years of scripting language and automation experience Experience with test automation technologies and frameworks, ideally Cypress Experience with CI/CD tools and automation techniques Experience developing test plans and test cases by analyzing requirements and design documents Experience with manual and automated software testing approaches Ability to prioritize projects and meet deadlines Skill in clearly communicating complex concepts verbally and in writing, and in translating technical details into understandable terms for less technical audiences Detail oriented Expert in software testing practices and strategies Desired Experience: Working knowledge of web and database server configuration Experience working on Agile teams Knowledge of insurance products and experience with insurance company operations, organization, procedures, and policies Drive to provide value and influence throughout SILAC Knowledge of C#, Python, Java Script, Type Script, Selenium, Docker, SQL Server, GIT BSc/BA in Computer Science, Engineering or a related field, or equivalent experience At SILAC Insurance Company, our core values are not just a requirement, they are a standard by which we live by.
These values are incorporated every day, whether we are discussing ideas for new projects and procedures, finding a resolution for a customer's problem, or recruiting new talent.
It is just one of the many things that make SILAC Insurance Company a Top Workplace. We celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace and strives to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, interaction, national origin, interactionual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
If you have a disability or special need that requires accommodation, please let us know. Job Posted by Applicant Pro
the problem and explain its solution. They must also be member-oriented and patient to deal with staff and members. System / Computer Support Specialist Systems Support Specialist is responsible for supporting various business systems throughout the organization to test, troubleshoot, and escalate resolutions where there are malfunctions or issues that associates, or members are experiencing.
Associates at this level are expected to use some independence of thought but refer more complex problems to supervisor. Skills and Competencies Excellent verbal and written communication skills Strong analytical and problem-solving skills Strong customer service skills/background Strong interpersonal
skills Responsibilities and Duties Strong and professional communication skills with can work very closely, openly, and effectively within a team. Excellent member and staff support skills and demonstrated verbal and written communication skills.
Strong organization and time management skills and can work autonomously while juggling many tasks simultaneously. Strong problem solving and analysis skills. Learn new skills quickly. Provide " End User" member and staff support to assist with all aspects of their devices, including set-up, Installation, troubleshooting, repairs, maintenance, and upgrades. Deploy new equipment and operating software. Technical support/Troubleshooting
of Windows workstations, Office 365, Active Directory, Voice over IP (Vo IP), and basic network connectivity Position Type Full time Other duties as assigned.
Additional Skills Please highlight in your resume or cover letter. These are not requirements. Hands-on experience with VMWare, MS Office 2003/2007/2010/2013/O365, Active Directory Hands-on experience using disk imaging tools such as Norton Ghost or Acronis True Image HTML and/or web design experience BS/BA in IT, Computer Science, or relevant field Benefits Information Trans West CU offers a benefits package that is flexible, comprehensive and recognizes that " one size does not fit all" for associates.
Listed below is a synopsis of the benefits offered by Trans West CU for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and outside the organization generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Trans West Credit Union is an Equal Employment Opportunity Employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, interaction, national origin, age, marital status, genetic information, disability or protected veteran status. Employees will be treated on the basis of their job-related qualifications, ability and performance.
vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees. With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees.
We hold true to our core values: Adaptability & Continuous Improvement, Transparency & Trust, Honesty & Integrity, Teamwork & Collaboration, and Gratitude & Compassion. At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Since 2016, we have
received numerous regional and national awards for our products, business, and workplace culture. To name a few: Regional Top Workplace Award for 2016, 2017, 2020, 2021 & 2022.
National Top Workplace Award for 2022 & 2023. Top Workplace in Compensation & Benefits, Leadership, & Finance Industry. WINK 2019 Trailblazer Award. S&P Global Market Intelligence 2020 - 3rd Fastest Growing Life Insurance Company. Full Time or Part Time: Full Time Standard Hours Per Week: Monday - Friday, 40 hours/week Schedule Type: Remote, Occasional in office SILAC Insurance Company provides an extensive variety of benefits that includes: Medical, Dental, Vision, Health/Flexible Savings Account, 401(k) & ROTH,
Pet Insurance, Parental Leave, Paid Time off, 10 Paid Holidays, Birthday Pay, Paid Volunteer Time, Employee Assistance Program, and Tuition Reimbursement.
Please inquire about more information about other benefits and perk offerings. Responsibilities: Security Solutions Design & Maintenance - Collaborate with other technical teams to understand networking and adjacent systems and their business context. Research and design security solutions that satisfy requirements for risk management and operational effectiveness. backss data transit security, related authentication systems, and supporting controls to ensure policy compliance and recommend improvements. Contribute to team efforts that implement and administrative, technical, and physical controls that protect company information systems, data, and personnel.
Security Operations - Maintain organizational threat & vulnerability management awareness, systems, processes, and procedures. Understand the evolving threat landscape, backss company asset exposure, and carry out daily activities that support security goals. Collaborate with IT teams to complete remediation efforts. Recommend improvements and take appropriate steps to ensure that the organization's infrastructure, data, and assets are suitably protected.
Documentation - Review, backss, and update security documentation, including policies, standards, baselines, and procedures. Maintain and update reporting processes that communicate key security KPI's to stakeholders. Incident Management - Participate in all stages of incident response, including detection, response, mitigation, reporting, remediation, recovery, and lessons learned. Security Culture - Act as a champion for the company's security aware culture. Establish and foster cross team relationships, promote informed, educated security decision making across the organization.
Strive toward a culture of continuous improvement by advancing personal and team skills and capabilities. Job Requirements Required At least five years of network engineering work experience Two years of work experience in a security focused role At least one network security focused certification, i. e. CCNP Security or equivalent Advanced knowledge of networking technologies, architecture concepts, and the ability to conduct in-depth analysis of configurations to identify security risk Deep experience implementing technical security controls, including IAAA, wireless security, 802.1x, network access control, IDS/IPS, cryptography and data-in-transit protection Experience with advanced network and application firewalls, ideally Cisco or Palo Alto products Strong understanding of risk management principles and techniques, such as IAM, threat modeling, access control, penetration testing, defense in depth, change management Solid organizational skills and the ability to prioritize tasks Ability to prosper in a fast paced, constantly changing environment High level of integrity, trustworthiness, and ethics Exceptional communication and collaboration skills Desired Experience with Azure or AWS networking and security configurations Technical experience with Windows and Linux operating system security configuration Proficiency in at least one scripting language, such as Power Shell or Python Experience with Agile project management techniques Financial industry experience Experience with regulated environments such as PCI, HIPAA, GLBA, SOX, FFIEC A Day in the Life of an Information Security Network Engineer Act as the security advocate for network infrastructure Work closely with the Network Engineering team Review, design, and jointly recommend improvements to network infrastructure and related security systems configuration Contribute to design, planning, and implementation of security related projects Assist with architecture and improvement activities to ensure secure implementation Maintain awareness of current, real time security status backss alerts, investigate IOC's, document, and respond as appropriate Collaborate with the MDR service team to backss current security status Initiate response procedures as required Perform vulnerability management activities Review patch and vulnerability notifications as issued Discovery, validation, remediation tracking Scan, test, backss, and review systems configurations and security control posture Collaborate with IT teams to shepherd remediations through to completion Write, review, and update security documentation, respond to audit requests At SILAC Insurance Company, our core values are not just a requirement, they are a standard by which we live.
These values are incorporated every day, whether we are discussing ideas for new projects and procedures, finding a resolution for a customer's problem, or recruiting new talent. It is just one of the many things that make SILAC Insurance Company a Top Workplace.
We celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, interaction, national origin, interactionual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Job Posted by Applicant Pro
or electronically. They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. You will be working at one of our 4 locations within the Salt Lake Valley!
WHAT SKILLS ARE NEEDED: Must know how to repair Windows computers using diagnostic software to troubleshoot computers to determine hardware failures Must be knowledgeable in installing and upgrading Windows & Apple Operating Systems and be able to download specific drivers and software for hardware requirements. ATTRIBUTES WE'RE LOOKING FOR: Passion to succeed! Great work ethic! Teachable and can copy what the best reps do.
Excellent communications skills. Ability to multitask and function under stress. Self-motivation. WHAT WE OFFER: Bonuses for performance on top of a good starting base (Average Technician makes $13 to $14/Hr after training and certification) Advancement opportunities (We're growing fast and we need Tech managers) Fun, high energy, and positive environment.
Full medical, dental, and vision insurance eligibility after 2 months- and lots more! A FEW NECESSARY REQUIREMENTS: Must have a High school diploma or equivalent Reliable daily transportation. Must be at least 18 years old PC Laptops is committed to equal employment opportunity and employs individuals without regard to any legally recognized
protected class including, but not limited to: veteran status, uniform service member status, race, color, religion, interaction, national origin, age, and physical or mental disability or any other protected class under federal, state or local law.
Job Posted by Applicant Pro
