Service Now Developer/Architect | Middletown, RI

Detailed Information

  • Location: Middletown, RI

  • Company: Rite-Solutions

Service Now practice to support various Department of Defense and Department of Homeland Security customers. This includes business process reengineering efforts and building custom applications provided to customers through the Federal Service Now App Store.

As a Service Now Developer, you will lead development efforts to build applications supporting our customer's requirements. You'll be creating workflows, user interfaces, and performance analytics dashboards for new Service Now customers. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both contractors

and government employees. The candidate should speak well in front of an audience and be able to present briefs to high-ranking government personnel and be able to provide whiteboard sessions and presentations to personnel in a clear, concise but comprehensive manner.

Who are we? Rite-Solutions, Inc. is a growing and innovative CMMI Level III software and systems engineering company. We value the experience of the employee, their wellbeing, and their experience on a personal and professional level as part of the key fabric in building and maintaining an innovative and culture rich experience for the employee and their family. This commitment to our company and our employees has been recognized

as we were awarded: Providence Business News " Best Places to Work" for 2021 and 2023; " Great Place to Work" Certification in 2022 and 2023; and Hire VETs Medallion Award in 2021, 2022, and 2023!

Position Requirements: Lead the design, architecture and development of Service Now solutions that meet customer needs and industry best practices. Evaluate and assist in the selection and procurement of hardware and software technologies Perform O&M and full lifecycle software development activities on enterprise IT applications Identify, analyze, define, and coordinate user, customer, and stakeholder needs and translate them into technical requirements Work with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentations Identify technical risks and develop mitigations strategies Provide conceptual design, prototype, and test cycles for proposed technical solutions Experience with Dev Ops pipeline tools including configuration management, requirements (e.

g. Jira), automated testing, and deployment US Citizenship and the ability to obtain and maintain a Department of Defense secret security clearance Skills & Qualifications: Minimum 5+ years of overall experience in Service Now solutions design, architecting and development 3+ years of experience with platform customization in relevant delivery platforms 3+ years of experience with custom application development including Custom Service Portal widget creation 3+ years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog 3+ years of experience working and developing with Java Script - HTML5, Jelly, j Query and Angular JS 3+ years' experience implementing systems using the Agile/Scrum methodology Experience with Dev Ops pipeline tools including configuration management, requirements (e.

g. Jira), automated testing, and deployment Experience with developing and managing data models Experience designing and developing Service Now solutions in an Agile Software Development environment Experience with ITSM and ITIL concepts and framework, providing expertise to guide ITSM and ITIL implementations Extensive understanding of the ways in which Service Now can be configured and customized and scripting within the tool Experience with: LDAP Service Now Development APIs C# Java Node. js Python Go Ruby programming languages BS degree in Computer Science, Computer Engineering, Information Systems, or equivalent year of experience Additional Skills of interest (not required): One or more of the following (or similar) certifications: Service Now Certified Application Developer Service Now Certified Systems Administrator Service Now Certified Technical Architect Service Now Certified Implementation Specialist As an EOE/AA employer, Rite-Solutions will not discriminate in its employment practices due to an applicant's race, color, religion, interaction, interactionual orientation, gender identity, national origin, and veteran or disability status.

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