Technical Writer Tampa Boston Jersey City, NJ ref | Jersey, NJ

Detailed Information

  • Location: Jersey City, NJ

Knowledge in MS Office including Excel, Word, Share Point, and Power Point. Experience level: Associate Experience required: 4 Years Education level: Bachelors degree Job function: Information Technology Industry: Financial Services Compensation: View salary Total position: 1 Relocation assistance: No Visa : Only US citizens and Greencard holders JOB DESCRIPTION: Associate Technical Writers at DTCC create document and in-product help content that help clients and collaborators to use DTCC products accurately.

They develop knowledge of given DTCC products and capture information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions

that optimize the client experience and supports more independent use of DTCC products. Types of results include user guides, On-Line Help, technical specifications, standard methodologies documents, FAQs and more.

RESPONSIBILITIES: Create documents and in-product help content that help users to use DTCC products most efficiently, ensuring accuracy and quality of all results Translates technical concepts into clear, easy-to-understand, logically organized content Develops deep understanding of one or more DTCC business areas Builds and champions relationships with a range of customers Adheres to defined documentation processes and standards established within DTCC Learning Follows prescribed

templates in Microsoft Office and/or Mad Cap flare to build document and in-product help content Keeps up-to-date with and applies emerging & current learning/documentation/curation trends as well as standard methodologies Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriately QUALIFICATIONS: Minimum of 4 years of related experience Bachelor's degree preferred with Masters or equivalent experience

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