Location: Knoxville, TN
Company: Wakefield & Associates
troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. This position will be full-time in office for training with the possibility of remote/hybrid after the training period. Responsibilities : End-User Support: Provide timely and effective technical support to end-users, addressing hardware, software, and network-related issues.
Respond to user inquiries and resolve problems via telephone, email, remote assistance, or in person. Troubleshooting and Issue Resolution: Diagnose and resolve technical issues related to desktops, laptops, printers, and other IT equipment. Collaborate with other IT team members to troubleshoot and resolve complex technical
problems. Hardware and Software Maintenance: Install, configure, and maintain hardware and software components. Perform routine maintenance tasks, including updates, patches, and system upgrades.
Documentation: Create and maintain accurate documentation of IT processes, procedures, and configurations. Document solutions to common problems and share knowledge with the team. Security Compliance: Ensure that IT systems and infrastructure adhere to security policies and procedures. Collaborate with the security team to implement and enforce security measures. User Training: Conduct training sessions for end-users on IT-related topics to enhance overall digital literacy. Create user guides
and documentation for common IT processes. Qualifications: Education: Associate Degree in Computer Science, Information Technology, or a related field; OR equivalent experience.
Experience: Minimum of 3 years of experience in a similar IT support role. Proven experience in troubleshooting and resolving hardware, software, and network issues. Technical Skills: Proficient in Microsoft Windows and Office suite. Experience with desktop and server operating systems. Knowledge of networking principles and protocols. Vm Ware / Hyper V AD, Remote Desktop, DNS, Group Policy TCP/IP Networking, Firewalls, VPNS RMM Tools (Ncentral, Ninja, Kaseya, Automate, Autotask) Windows Server OS Management Patch Management IT Infrastructure-server, cloud, and networking Communication Skills: Excellent communication and interpersonal skills.
Ability to explain technical concepts in non-technical terms to end-users. Problem-Solving: Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple tasks in a fast-paced environment. Team Collaboration: Ability to work collaboratively in a team and share knowledge effectively. Willingness to mentor and assist junior team members. Benefits Major Medical Insurance Flexible Spending Account Dental Insurance Vision Insurance Life Insurance Long Term & Short Term disability 100% paid by employer after 1 year Voluntary Term Life 401(k) Savings Plan Mutual of Omaha supplemental insurance Paid Holidays Paid Time Off Job Posted by Applicant Pro
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
IT jobs refer to positions within the Information Technology sector, where professionals focus on computer-based systems. These roles can range from software development, network administration, and cybersecurity to data analysis and IT support. IT jobs often feature continuous learning due to the fast-paced nature of tech advancements. Additionally, they may offer flexibility with options for remote work and have a significant emphasis on problem-solving and innovation. As technology becomes increasingly integral to all industries, IT jobs are in high demand and often offer competitive salaries.
IT jobs refer to positions within the Information Technology sector, where professionals focus on computer-based systems. These roles can range from software development, network administration, and cybersecurity to data analysis and IT support. IT jobs often feature continuous learning due to the fast-paced nature of tech advancements. Additionally, they may offer flexibility with options for remote work and have a significant emphasis on problem-solving and innovation. As technology becomes increasingly integral to all industries, IT jobs are in high demand and often offer competitive salaries.
development related to teaching and learning strategies and creating multimedia components. This position collaborates with other CSW subject matter experts in the development and delivery of courses and provides pedagogical and learning theory expertise for course development, implementation, and evaluation.
The following job functions include, but are not limited to : Lead the Development and Delivery of Undergraduate and Graduate Courses · Apply tested instructional design theories, practices, and methods. · Provide in-house support for the University LMS, while coordinating with UTK Office of Informational Technology for more serious issues. · Quality backssment and Improvement reviews.
· Create engaging learning activities and compelling course content that enhances retention and transfer in collaboration with faculty and administrators with expertise in curricular content.
Create Multimedia Components · Build and design courses in the Canvas Course Management System and create and deliver media rich course materials (i. e. lecturers, podcasts, video and audio recordings). · Develop and lead implementation of instructional technology solutions for course design and instructional needs and innovation, including keeping abreast of current technology-related trends or emerging ideas. · Ensure learning experiences comply with Universal Design for Learning best practices
and are accessibility complaint. · Research computer hardware and software for multimedia production and computer-based media equipment that supports faculty instructional needs.
Design and Deliver Professional Development related to Teaching and Learning · Coordinate with Office of Teaching and Learning, or other campus centers or groups, to explore training opportunities, partnerships, and emerging initiatives that will support the faculty in the analysis, design, development, implantation, and evaluation of effective and inclusive learning practices. · Design, implement, and manage curricular and instructional strategies to promote program improvement, backss course and field based learning for required competencies, and align courses with overall accreditation standards.
· Analyze the feasibility of and develop new accountability systems and enhancements to existing systems for instructional design and backssment, ensuring that the system design fits the needs of the users. Qualifications MINIMUM REQUIREMENTS: EDUCATION: Applicants must hold a Master’s degree from an accredited school. Doctoral degree preferred. REQUIRED EXPERIENCE AND SKILLS : · Five years of relevant experience. · Expertise using effective instructional design strategies that are informed by program backssment to guide program improvement.
· Knowledge of evidence-based theories and practices of instructional design and technology. · Strong leadership, management, and problem-solving skills. · Strong organizational skills and attention to detail. · Demonstrated experience identifying pedagogical needs and supporting faculty on a variety of curriculum and instructional technology projects. · Demonstrated experience in anti-racist, anti-oppressive, inclusive educational programming. · Demonstrated ability to effectively engage individuals from broadly diverse communities.
· Adept at managing priorities and meeting deadlines. · Ability to communicate with faculty, staff, students, and outside vendors at a high level, including communication of complex technical concepts and information to a wide range of users to guide program improvement decisions. · Ability to generate and use statistics to summarize program backssment findings and inform strategies for program improvement. · Solid knowledge of course development software and at least one Learning Management System · Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard · Knowledge of HTML5 and CSS3 · Ability to write effective copy, instructional text, audio scripts/video scripts · Ability to critically reason and apply reasoning to pedagogical problems.
· Ability to communicate technical/complex information both verbally and in writing. · Ability to establish and maintain cooperation, understanding, trust, and credibility with others. · Ability to take initiative and accomplish projects with little supervision WORK SCHEDULE: Monday-Friday. Occasional evenings, weekends, or holidays. Some travel is required. Application Process: The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University.
Screening of applicants will begin immediately and will continue until the position is filled. Interested individuals should provide a 1 ) cover letter addressing professional experience relevant to each required minimum qualification, 2) a resume , and 3) complete contact information for 3 professional references. Job: Other Professional Primary Location: US-Tennessee-knoxville Organization: Social Work Research & Pub Svc Schedule: Full-time Job Posting: Sep 7, 2023, 2:04:17 PMFor more details: jobs-search.
org/instructional-designer_knoxville-c447276/instructional-designer-college-of-social-work-knoxville_i1971185822
