Location: Springfield, IL
Company: United States Army
involving analytical and evaluative duties related to classified and unclassified Addresses problems; installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e. g. tiered-level customer support) Typically provides initial incident information to the Incident Response (IR) Specialty.
Works with users to test and evaluate a variety of software packages. Provides support and guidance on installing, and operating personal computers, peripheral equipment, and associated software. Supports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising
in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations.
Receives, responds to, and ensures resolution of all types of help center calls. Receives requests for resolution of hardware or software problems that may require in-depth research. Analyzes customer problems and researches database for possible solutions or tasks the appropriate subject matter expert or section capable of resolving the problem. Updates hardware and software architecture databases to reflect
installations, turn-ins, and changes in reportable software. This is NOT an all-inclusive list of duties.
Requirements Conditions of Employment Federal employment suitability as determined by a background investigation. May be required to successfully complete a probationary period. Participation in direct deposit is mandatory. Must obtain and maintain appropriate security clearance. This position is subject to provisions of the Do D Priority Placement Program. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
May occasionally be required to work other than normal duty hours; overtime may be required. THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M. This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. Qualifications GENERAL EXPERIENCE : To qualify for this position, your resume must reflect sufficient experience and/or education to perform the duties of the position for which you are applying.
Your resume is key in evaluating your experience, as it relates to this position. Therefore, we encourage you to be clear and specific when describing your work experience. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 Level.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. SPECIALIZED EXPERIENCE : GS-11 Level - Must have one year of specialized experience equivalent to the GS-09 grade level in the Federal service in the normal line of progression for the occupation. Examples of specialized experience would typically include, but are not limited to: coordinating, installing, and continuously analyzing systems design, hardware and software; developing, recommending, and installing solutions and upgrades to ensure availability; performing system audits to backss security parameters and performance of IA controls within a network environment; optimizing the functionality and performance of hardware and software systems; analyzing, managing, and directing installation of any new hardware or software; providing proactive consultation and instruction with system users and technical specialists; providing customer technical assistance and support for all users; providing technical support to customers to ensure proper functional use of equipment and programs; determining customer requirements and assisting customers by recognizing and analyzing trends and providing instruction; conducting feasibility studies to identify and analyze system failures; coordinating frequency needs with command level spectrum management office; and installing, maintaining, and repairing hardware devices supporting a broad range of information and communications systems.
This definition of specialized experience is typical of work performed at the GS-09 grade/level position or equivalent in the federal service. OREDUCATION: Applicants may also qualify on the basis of education as follows: Must have successfully completed a Ph. D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a degree with a major study in one of the following areas: computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.
(Note: You must attach a copy of official transcripts. ) ORCOMBINATION OF EDUCATION AND EXPERIENCE: Applicants may also combine education and experience to qualify at this level.
You must have a combination of specialized experience and education. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Note: You must attach a copy of your official transcripts. )Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. Peace Corps, Ameri Corps) and other organizations (e. g. professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i. e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered.
In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement.
If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the backssment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Customer Service Information Management Problem Solving System Administration Required Documents To apply for this position, you must submit a complete Application Package which includes:1.
Resume - (Must not exceed 15 pages in length. Resumes over the 15-page limit will not be reviewed. ) Your resume that clearly demonstrates experience that meets the requirements of this position as outlined in the " Qualifications" section. Your resume must contain identifiable information such as your name, address, and phone number. It must also show your work schedule, hours worked per week, dates (including Month and Year, e.
g. 02/2017, Feb 2017, etc. ) of employment and duties performed. If you use Resume Builder, you are encouraged to save your resume to a Word document and upload the Word document in lieu of submitting your resume created through Resume Builder. This helps ensure you meet the 15-page resume limit.2. SF-50 that shows you are a current permanent or indefinite employee with the IL National Guard.3. Other supporting documents : The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50 (current and former Federal employees), documentation to support Veterans Preference claims. You will not be contacted for additional information. DD-214 Transcripts (Copy of Official-Unaltered) Certifications It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement. Documents NOT accepted: photographs, copies of position descriptions, training certificates, performance ratings, awards and letters of appreciation.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U. S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. PDN-9ad3cfc7-c496-4f38-a798-4be7c16c0c71
IT jobs refer to positions within the Information Technology sector, which encompasses a broad range of roles focused on the development, implementation, and maintenance of technology systems. These positions often require skills in programming, network administration, cybersecurity, and data analysis. IT professionals work with computer hardware, software applications, and algorithms. Key characteristics of IT jobs include a focus on problem-solving, continuous learning to keep up with technological advancements, and the ability to adapt to the evolving digital landscape. Many IT roles also support remote work, given the digital nature of the tasks.
therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois. website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number DF33962 Job Description: The Department of Healthcare and Family Services, Division of Finance, Bureau of Collection Services is seeking a highly experienced and motivated Information
Systems Analyst to assist the bureau with various complex tasks pertaining to electronic Third-Party Liability (TPL) health insurance eligibility files and reporting.
The preferred candidate will have experience in coding, analyzing databases/files, coordinating hardware and software updates, providing LAN support to staff, and serving as a security monitor. The ideal candidate will demonstrate good verbal and written communication, as well as exhibit the ability to plan, prioritize, and follow up on tasks to ensure such are completed accurately and timely. HFS values employees with different backgrounds, life experiences, and talents. Employees receive a robust benefit package including:
• Monday-Friday work schedule • Flexible work schedules are available in many program areas.
(Remote work may be an option for certain positions. ) • Health, Life, Vision, and Dental Insurance • Pension Plan • Paid Parental Leave • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare) • Employees earn (12) paid Sick Days annually. • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually. • Employees earn (3) paid Personal Days annually. • (13-14) paid holidays annually (based on start date) If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, interaction, gender identity and expression, age, religion, disability, and interactionual orientation.
HFS is an equal opportunity employer. Job Responsibilities Serves as a System Analyst for the Department of Healthcare and Family Services (HFS), Division of Finance, Bureau of Collection Services (BOC) by providing Local Area Network (LAN) support for onboarding, out-processing, and inventory management Conducts difficult and specialized services to support eligibility match applications Defines and implements detailed designs utilizing various program languages including SAS Analytics Software, IBM Db 2 Database, Structured Query Language (SQL), Easytrieve, and Common Business Oriented Language (COBOL) Develops management and analytical ad hoc reports and files using SAS and the Enterprise Data Warehouse to facilitate data management decisions Conducts special review projects Attends training classes and seminars sponsored by the Department and outside technology organizations Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in computer science or directly related fields and requires one (1) year of professional experience in a related Information Technology field Specialized Skills Requires one (1) year of experience serving as a Local Area Network (LAN) coordinator, Help Desk staff, or other position providing end-user hardware and software support Preferred Qualifications One (1) year of experience serving as a LAN coordinator, Help Desk staff, or other position providing end-user hardware and software support One (1) year of experience applying or programming with SQL, Enterprise Data Warehouse queries and concepts, Visio, MS Access, and object-oriented programming One (1) year of professional experience communicating complex IT issues both verbally and in writing One (1) year of experience with data processing and information technology One (1) year of experience analyzing data, coding, testing, and documenting of programs and systems One (1) year of experience developing and implementing technical reports and forms Conditions of Employment Requires the ability to pass a background check Requires the ability to utilize and maintain agency supplied equipment such as a laptop This position is considered medium work as defined by the U.
S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Work Hours: Monday - Friday 8:30am - 5:00pm Work Location: 201 South Grand Ave E Springfield, IL 62704-3803 Agency Contact: Job Family: Science, Technology, Engineering & Mathematics This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois. homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois. homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois. – click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: @SIL-P1.
the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois. website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Transcripts are required. If you don't upload transcripts you will not be considered for the position. Posting Identification Number 34250 Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (Do IT) is seeking to hire qualified candidates
with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Senior Systems Analyst performing complex system design and development tasks for use in the area of web application design, construction and maintenance.
In this role, you will utilize various languages and technologies in performance of duties including, but not limited to: Object-oriented (OO) programming languages,NET (framework and core), ASP. NET, C#. NET, MVC or MVVM patterns, entity framework, HTML 5, CSS, Bootstrap, JQuery/Java Script, SQL Server, Access, and Share Point. In addition, you will serve as a lead developer and team lead. If you possess these knowledges,
skills, abilities and experience we invite you to apply for this position with Do IT!
As a State of Illinois employee, you receive a comprehensive benefits package including: • Competitive Group Insurance benefits including health, life, dental and vision plans • Flexible work schedules (when available and dependent upon position) • 10-25 days of paid vacation time annually (10 days for first year of state employment) • 12 days of paid sick time annually which carryover year to year • 3 paid personal business days per year • 13-14 paid holidays per year dependent on election years • 12 weeks of paid parental leave • Pension plan through the State Employees Retirement System • Deferred Compensation Program – voluntary supplemental retirement plan • Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP) • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility For more information regarding State of Illinois Benefits follow this link: www2.
illinois. gov/cms/benefits/Pages/default. aspx Job Responsibilities 35% Under administrative direction, performs complex professional and advisory functions as a Senior Systems Analyst for the IL Department of Innovations & Technology/IL State Police: Coordinates and performs complex system design and development tasks, developing system design and development documentation for use in the area of web application design, construction, and maintenance.
Makes recommendations to create or modify programming techniques, system documentation standards, and guidelines. Utilizes various languages and technologies including, but not limited to: Object-oriented (OO) programming languages,NET (framework and core), ASP. NET, C#. NET, MVC or MVVM patterns, entity framework, HTML 5, CSS, Bootstrap, JQuery/Java Script, SQL Server, Access and Share Point.
Performs, manages, and monitors unit and integration testing to verify the system components function correctly. Resolves technical issues through efficient and targeted debugging, research and investigation. 25% Conducts and coordinates investigative and analytical studies: Conducts and coordinates investigative and analytical studies of complex system functions and operations and selects approaches for the resolution of complex problems or improving the efficiency of existing systems. Interviews users, analyzing their IT needs in order to develop project design of high complexity.
Identifies, reviews, and recommends new content management software to bring websites up to the latest technology and eliminate unsupported software. Monitors applications, answers questions, and responds to emergency requests when problems arise. (Job Responsibilities continued) 15% Serves as a lead developer: Coordinates analysis and programming functions on web development assignments of high complexity. Utilizes advanced programming techniques and coordination and development of enterprise components for the Department. 15% Serves as a team lead: Provides technical guidance, system information and instruction to other IT team members, assisting with specific work issues requiring a broader knowledge of subject matter processing.
Provides professional advisory assistance to the IT team members regarding system functions of higher complexity. 5% Continues education in the information technology field: Continues education and receives advanced training in web development. Represents the project team by attending meetings, conferences, or continuing education. 5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with course work in computer science or directly related fields. Requires three (3) years of professional experience in Application Services, Web Development, or a related inofrmation technology field. Specialized Skills Requires three (3) years of professional experience advising the principles and techniques of computer system analysis. Requires one (1) year of professional experience with MQSeries, Message Broker, Web Sphere, Web Logic, and web services.
Requires three (3) years of professional experience with development tools including Visual Studios (C# and. Net), Java, Oracle Enterprise Manager, SQL Navigator, SQL Plus, and PL/SQL. Preferred Qualifications (In Order of Significance) Requires three (3) years professional experience analyzing Object-oriented (OO) programing languages. Requires three (3) years professional experience in NET (Framework and core), ASP. NET, C#. NET, MVC or MVVM Patterns. Requires three (3) years professional experience in Entity framework, HTML, CSS, and Bootstrap. Requires three (3) years professional experience in JQuery/Java Script, SQL Server, Access, and Share Point.
Requires three (3) years professional experience with web application design, construction, and maintenance. Conditions of Employment Requires ability to travel. Requires ability to pass a position specific, agency required background check. Requires ability to work outside of normal business hours to meet deadlines. Requires ability to use agency-supplied equipment (cell phone, laptop, etc. ). Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
Requires ability to serve on call and rotation for call outs on system programs. Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U. S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing. Work Hours: Monday -Friday 8:30 AM - 5:00 PM Work Location: 801 S 7th St Springfield, IL 62703-2487 Agency Contact: Job Family: Science, Technology, Engineering & Mathematics This position does contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (Dol T) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, Dol T delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, Dol T offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally.
Do IT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, interaction, gender identity and expression, age, religion, disability, and interactionual orientation.
APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois. homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois. homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois. – click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: @SIL-P1.
of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois. website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Transcripts are required. If you do not upload transcripts, you will not be considered for this position. Posting Identification Number 34029 Position Overview Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (Do IT) is seeking to hire qualified
candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Salesforce Release Specialist implementing analytical and programming functions to adapt, configure, or support Salesforce and applications related releases.
In this role you will perform support and problem solution functions for the more difficult problems and serve as a liaison with the vendor for Salesforce software problem resolutions related to the release. In addition, you will implement Salesforce installations, removals, modifications, and security according to agency requirements and Information Technology policy. This position also serves as a project
team member conducting difficult project assignments within set time frames to meet assigned project deliverables.
If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the Do IT Team! As a State of Illinois employee, you receive a comprehensive benefits package including: Competitive Group Insurance benefits including health, life, dental and vision plans Flexible work schedules (when available and dependent upon position) 10-25 days of paid vacation time annually (10 days for first year of state employment) 12 days of paid sick time annually which carryover year to year 3 paid personal business days per year 13-14 paid holidays per year dependent on election years 12 weeks of paid parental leave Pension plan through the State Employees Retirement System Deferred Compensation Program – voluntary supplemental retirement plan Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility For more information regarding State of Illinois Benefits follow this link: www2.
illinois. gov/cms/benefits/Pages/default. aspx Job Responsibility 45% Under general direction, serves as a Salesforce Release Specialist for the Department of Innovation & Technology (Do IT): Performs assigned release/change management activities for Salesforce development teams.
Analyzes data and implements judgment in defining and evaluating problems of an operational or procedural nature. Designs and implements new processes and facilitates user adoption. Analyzes and monitors information for smooth and timely deployments across multiple Salesforce environments. Implements analytical and programming functions to adapt, configure, or support Salesforce and applications related releases.
Performs support and problem solution functions for the more difficult problems. Utilizes System Development Lifecycle (SDLC) methodologies and processes using Waterfall and Agile. Utilizes continuous integration/continuous delivery (CI/CD) tools, Copado, Azure Dev Ops (ADO), and Own Backup in performance of duties. Utilizes best practices and functionality in performance of duties. Assists manager in creating, implementing, and coordinating new release processes. Implements Salesforce installations, removals, modifications, and security according to agency requirements and Information Technology (IT) policy.
Performs Salesforce system tuning and measurement functions to improve Salesforce performance related to releases. 40% Serves as a project team member: Conducts difficult project assignments within set time frames to meet assigned project deliverables. Works with the project lead to prepare and update project schedules. Prepares detailed project status reports and technical documentation. Serves as a liaison with project teams and the vendor for Salesforce software problem resolutions related to the release. Works with and collaborates with multiple teams. Identifies issues, risks, and constraints that could adversely impact the project or its associated schedule and notifies project lead of findings.
Utilizes project management tools such as MS Power Point, MS Visio, MS Project, and MS Teams Azure in performance of duties. (Job Responsibilities continued) 10% Keeps abreast of new developments in the Information Technology field: Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures. Attends demonstrations and exhibitions related to assigned operations.
5% Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications 1. Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related field. 2. Requires one (1) year of professional experience in Information Technology, applications services, or a related field. Specialized Skills 1. Requires one (1) year of professional experience supporting and maintaining the Salesforce platform or similar platform. 2.
Requires one (1) year of professional experience with release/change management with Salesforce or similar platform. 3. Requires one (1) year of professional experience with system development life cycle (SDLC) using Waterfall or Agile. 4. Requires one (1) year of professional experience utilizing project management tools such as MS Power Point, MS Visio, MS Project, MS Teams Azure or similar tools. Preferred Qualifications (In Order of Significance) 1. One (1) year of professional experience supporting and maintaining the Salesforce platform or similar platform. 2. One (1) year of professional experience with release/change management with Salesforce or similar platform.
3. One (1) year of professional experience with system development life cycle (SDLC) using Waterfall or Agile. 4. One (1) year of professional experience utilizing project management tools such as MS Power Point, MS Visio, MS Project, MS Teams Azure or similar tools. 5. Extensive knowledge of best practices and functionality. 6. Extensive knowledge of continuous integration/continuous delivery (CI/CD) tools such as Copado and Azure Dev Ops (ADO) Own Backup or similar tool. 7. Ability to design and implement new processes and facilitate user adoption.
8. Ability to serve as a liaison with project teams and vendor for Salesforce software problem resolutions related to the release. 9. Ability to establish and maintain cooperative working relationships. 10. Ability to assist release manager in creating, implementing, and coordinating new release processes. 11. Developed verbal and written communication skills to present information with clarity and precision. Conditions of Employment NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
1. Requires ability to travel. 2. Requires ability to pass a position specific, agency required background check. 3. Requires ability to work outside of normal business hours to meet deadlines. 4. Requires ability to use agency-supplied equipment (cell phone, laptop, etc. ). 5. Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties. 6. Requires ability to lift and carry objects weighing up to 10 pounds. This position is considered sedentary work as defined by the U.
S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing. The conditions of employment listed are incorporated and/or related to any duties included in the position description. Work Hours: 8:30 AM - 5:00 PM; M-F Work Location: 300 W Jefferson St Springfield, IL 62702-5041 Agency Contact: Ebony Allen Email: Phone #:217-524-xyz X Job Family: Science, Technology, Engineering & Mathematics This position DOES contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (Dol T) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, Dol T delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, Dol T offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally.
Do IT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, interaction, gender identity and expression, age, religion, disability, and interactionual orientation. APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois. homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois. homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.
– click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: @SIL-P1.
