Systems Administrator I | Salt Lake, UT

Detailed Information

  • Location: Salt Lake City, UT

  • Company: Silac Insurance Company

products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees. With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees.

We hold true to our core values: Adaptability & Continuous Improvement, Transparency & Trust, Honesty & Integrity, Teamwork & Collaboration, and Gratitude & Compassion. At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Since 2016, we have received numerous regional and national awards

for our products, business, and workplace culture. To name a few: Regional Top Workplace Award for 2016, 2017, 2020, 2021 & 2022. National Top Workplace Award for 2022 & 2023.

Top Workplace in Compensation & Benefits, Leadership, & Finance Industry. WINK 2019 Trailblazer Award. S&P Global Market Intelligence 2020 - 3rd Fastest Growing Life Insurance Company. Starting Pay Rate: $65,000 - $75,000 Full Time or Part Time: Full Time Standard Hours Per Week: Monday - Friday, 40 hours/week Work Schedule: Shift starts between 7:00 AM and 8:30 AM MT Schedule Type: Hybrid or Remote SILAC Insurance Company provides an extensive variety of benefits that includes: Medical, Dental, Vision, Health/Flexible

Savings Account, 401(k) & ROTH, Pet Insurance, Parental Leave, Paid Time off, 10 Paid Holidays, Birthday Pay, Paid Volunteer Time, Employee Assistance Program, and Tuition Reimbursement.

Please inquire about more information about other benefits and perk offerings. Responsibilities: Server Maintenance - Monitor server availability and performance, evaluate logs, investigate and remedy error conditions, troubleshoot problems related to file access and monitor application services. Test and deploy security and maintenance updates to operating systems and application software. User Account Administration - Create and maintain user accounts in a hybrid Azure - Active Directory Environment, adjust file share permissions, manage security groups and user membership.

Manage the process of disabling accounts when user access is terminated. Office 365 Administration - Administer user accounts, and licensing within Office 365, including administration of Teams, Share Point, Exchange, and 3rd party apps within. Power Shell Scripting - The ability to work with, interpret and run administrative and process-oriented scripts to ensure ease of administrative tasks and efficient process automation. Systems Backup - Manage periodic operations related to creation and storage of file-based backups.

Maintain virtual backup equipment. Ensure data can be recovered and perform restoration procedures when necessary. Monitor and test our DR solutions. Documentation - Contribute to the maintenance of a technical library/knowledgebase to document procedures and custom configurations. Continuously contribute to, and update, these references to reflect changes as they are implemented. Assist the service desk with documentation and " how to" articles. Communication - Communicate professionally, both verbally and in writing, with home office staff and vendors.

The ability to work with end-users both locally and remotely to ensure end-users satisfaction. Communicate clearly and frequently to keep others informed. Weekend and After Hours work as needed - Any configuration, systems upgrade or other maintenance with the suspected ability to interrupt normal business operations are required to be done after hours and on weekends as necessary to support business continuity. Report to and perform other work or projects as directed by the Technical Services Manager. Job Requirements Required 1+ years working in a Systems Administrator role or 3+ years working in a helpdesk environment with advanced responsibilities.

Server and/or Administration related certifications will be considered. Experience working with Windows server operating systems, including monitoring, troubleshooting and maintenance or certifications demonstrating this ability. Understanding of Linux server (Red Hat) operating system, troubleshooting and maintenance. Skilled in identification, research, and resolution of technical problems in a networked environment. Ability to provide excellent customer service, to listen and backss a user's situation, and to employ courtesy and always reflect a friendly demeanor.

Ability to continually learn to enhance and refresh current technical knowledge. Detail oriented, with the ability to plan, prioritize, and meet project deadlines and quality standards. Ability to communicate professionally both verbally and in writing. Ability to communicate technical information to non-technical people. Comp TIA A+ and Network+ certifications or the ability to obtain them within 90 days of employment. Desired Server+, Security + or Linux Red Hat certifications are a plus. Experience working with Linux desired. Microsoft certifications relating to cloud infrastructure.

Experience working with VMware v Sphere desired. Job Posted by Applicant Pro

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