Location: Ashland, OH
Company: Packaging
IT jobs refer to positions in the Information Technology sector, which encompasses a vast array of roles focused on the creation, maintenance, and support of computer systems and networks. These roles include but are not limited to software development, systems analysis, network engineering, and cybersecurity. IT professionals often possess strong problem-solving skills, an aptitude for continuous learning due to the fast-paced evolution of technology, and the ability to adapt to new tools and practices. Their work is crucial for businesses as they ensure the efficient operation of digital infrastructures that support various organizational functions and safeguard data.
IT jobs refer to positions within the Information Technology sector, which encompasses a broad range of roles focused on the development, implementation, and maintenance of technology systems. These positions often require skills in programming, network administration, cybersecurity, and data analysis. IT professionals work with computer hardware, software applications, and algorithms. Key characteristics of IT jobs include a focus on problem-solving, continuous learning to keep up with technological advancements, and the ability to adapt to the evolving digital landscape. Many IT roles also support remote work, given the digital nature of the tasks.
do as a Help Desk Analyst with Lutheran Social Services? Serves as technical point of contact for all users experiencing technology problems at all agency locations, documents issues and expedites resolution keeping users informed of the status. Creates, monitors, and prioritizes IT Work Orders to ensure timely response and resolution.
Minimizes downtime by investigating, evaluating and resolving hardware, software and network issues in a timely, accurate, and professional manner. Support agencies by installing, configuring, and troubleshooting technology issues and responsible for coordinating technology upgrades throughout agencies. Assist new and existing employees by explaining IT
policies and procedures. Develops and assists in the dissemination of company specific computer and phone application training materials to detail steps involved in achieving 'best practice' consistency.
Conducts small group and one-on-one computer software training sessions for new and existing employees to maximize computer usage for their job functions. Performs site backssments, reports results to IT team, and remediates any issues identified. Manages processes to repair and replace security cameras and makes DVD copies of footage as requested. Maintain asset inventory system by tracking and recording all assets. Makes recommendations to the team regarding the best means to consolidate
and depict IT service results and changes to IT processes, policies or procedures.
Provides after-hours support for upgrades, production down issues, etc. as needed. REQUIREMENTS for a Help Desk Analyst with Lutheran Social Services: Associates Degree in Computer Information Systems or related discipline or have an equivalent combination of education and work experience. Bachelor's Degree is a plus. Experience in the following considered a plus: Group Policy Administration, Office 365. Ability to prioritize and follow up on multiple tasks with a focus on attention to detail and internal and external customer service. Broad hardware and software knowledge including HP Desktops & Laptops, Microsoft Surfaces, Microsoft Office, Active Directory Administration, i OS, Android, Windows 10.
Understanding of various hardware and network configurations. Strong knowledge on configuring printers and print servers. Solid problem solving skills; ability to define problems, collect data, establish facts, and draw conclusions. Excellent organization and prioritization skills, attention to quality, self-motivated and desire to succeed. Strong verbal and written communication skills Certification in A+, Network+, Security+, MCP, MCSA, MCSE is a plus Ability to handle confidential data in a prudent manner with a focus on maintaining data integrity.
As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others. Benefits with Lutheran Social Services: Health insurance with 4-plan options! Tuition Reimbursement Program 403(b) retirement plan with employer matched savings Dental and Vision insurance Medical and Childcare Flexible Spending (FSA) Health Savings Account PTO and 12 Paid Holidays Opportunity to make a positive impact on individuals & the community.
About Lutheran Social Services: We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities. Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
including Horizon View, v Center, and v Sphere among others. Responsibilities include: Assists in System Administration of primary VMware and Microsoft platforms across the site, among other technologies Manage and support various components of the technical infrastructure including Active Directory, system updates and patching, technical changes, and administration of various IT systems.
Provide support to end-user support and other staff in the resolution of more complex issues related to software tools, applications, databases, and system access. Analyze and resolve hardware and software problems for end users, with a primary emphasis on server-related issues. Provide troubleshooting
support for IT staff. Support Cyber Security compliance and audit preparation in coordination with the Cyber Security Team. Consult with internal departments to identify customer needs and include in both operational and project objectives.
Remain conversant with the industry’s computer security technology and practices with technical skills and applicable experience with related technologies. Basic Qualifications: Experience in the following areas - Requires a bachelor's degree from an accredited university with an emphasis in computer science with 2+ years of directly applicable experience in the areas listed above or a minimum of 6 years of equivalent experience. Must be able to obtain
and maintain a DOE security clearance VMware Horizon View, v Center, v Sphere; In-depth knowledge of operating systems with an emphasis on Windows Server 2016 and 2019, Windows 10, and Linux Experience and knowledge of Cloud computing skills Familiarity with configuring and maintaining infrastructure hardware including dell blade servers and i SCSI storage.
Knowledge of and conversant in network architecture Microsoft SCCM, System Center Suite and Patch Management, O365, Active Directory; DNS, DHCP; Microsoft Certificate Authority, SSL certificates, KMS licensing Experience working in a fast-paced environment with competing priorities. Consult with internal departments to identify customer needs and include in both operational and project objectives.
Remain conversant with the industry’s computer security technology and practices with technical skills and applicable experience with related technologies. Preferred Qualifications: DOE site experience Active DOE Q clearance Related industry-recognized certifications MCP, MCSE, CCNA, CCNP, Network+ and/or VMware preferred. Pay Range: Pay Range $55,250.00 - $99,875.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Original Posting Date: 12/14/2023 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. For more details: jobs-search. org/systems-administrator_piketon-c443072/systems-administrator-security-clearance-required-piketon_i1969872792
