Location: Milton, FL
Company: ESM
is looking for a full-time IT Support Technician (Helpdesk/Desktop) who demonstrates the following capabilities and satisfies the Minimum Qualifications, Clearance, and Certification requirements. Employee responsibilities include: Provide superior customer service to internal and external clients by maintaining local and remote computer systems and making sure all users are equipped with technology to support company goals.
Act as a primary point of contact for incoming Helpdesk phone calls and emails Open and update Support Requests based on phone calls and emails Triage Support Requests to determine priorities based on severity of issue, effect on user/company, and other influencing
factors Provide superior customer service Configure and deploy workstations and laptops Provide client locations with onsite support as necessary Create and maintain accurate documentation to ensure correct procedures and licensing are followed Create and remove new user and computer accounts within and outside of domain environments Support various customer software and hardware as needed, including working with third-party service providers to expedite customer solutions.
Perform regularly scheduled maintenance on desktops, laptops, and servers. Scan and maintain machines for security purposes. Provide technical assistance for common application and hardware issues. Research best practices
for applications. Maintain confidential information as needed Assist the Advanced Services teams with deployments, installations, rollouts, and maintenance Escalate issues to Advanced Services and the Management team as appropriate Provide basic Video Tele-Conference (VTC) support to systems on NIPR/SIPR networks, including Initiate and Terminate VTC's, and Provide basic troubleshooting of application and connectivity.
Other duties and projects as assigned Required Knowledge, Skills and Abilities (KSA) 1-3 years' experience in Technical Support or equivalent experience. Excellent team skills, must be thorough, must have excellent communications skills, written and verbal Demonstrate initiative and be results oriented with flexibility and tenacity Demonstrate the ability to continuously adjust priorities to reflect changing circumstances Ability to work in a dynamic cross-organizational team environment Strong dedication to provide quality customer service Effective problem-solving skills and inherent decision-making ability Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager Desired KSA Support to cellular services including: Install and configure Android and IOS OS's Install and configure MDM on cellular and wireless devices Provide basic Windows Server Systems Administration Hardware/Software troubleshooting Basic services including file permissions, account provisioning, etc.
Provide basic support to Audio Visual systems including Video Wall. Conduct monthly connectivity testing of BGAN Satellite Terminals Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications Do D8570 IAT Level II (eg: Sec+), Windows Minimum Clearance Secret Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
IT jobs refer to positions in the field of Information Technology, a sector dedicated to computing technology, telecommunications, and data management. These jobs typically involve the design, development, implementation, support, and management of computer-based information systems. Key characteristics of IT jobs include a focus on problem-solving, continual learning due to rapidly evolving technologies, and a blend of technical proficiency with soft skills like teamwork and communication. Roles can range from software developers and system analysts to network engineers and cyber security specialists, all contributing to the technological backbone of modern businesses.
Chest Pain Center by the Society of Cardiovascular Patient Care and an accredited Sleep Disorders Center by the American Academy of Sleep Medicine. The Women's Place is accredited in mammography by the American College of Radiology. Santa Rosa Medical Center is seeking an experienced NP for our Emergency Medicine Program: Annual ED volume: 32,000 20 bed ED 24 hours of Physician coverage daily 18 hours of NP coverage daily Community Overview: Milton is a small coastal city that is among the oldest communities in Florida.
Only 20 minutes from Pensacola and the warm waters of the Gulf of Mexico, Milton offers small town living while being near big city amenities. Santa Rosa County has an
active and diverse housing market, one of the highest-ranking school systems in the state, and an unemployment rate well below the national average. Come find your little piece of paradise here in the Florida Panhandle!
For more details: jobs-search. org/information-technology_milton-c427560/ft-emergency-medicine-nurse-practitioner-opportunity-in-milton-fl-milton_i1971322141
and Maintenance (O&M) services to maintain Network Operations (Net Ops); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services.
The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the world 24 x 7 x 365. Positions are contingent on contract award Salary Range is based on geographical location Duties and responsibilities include but are not limited to: • Designs target architectures • Follows Do D Systems
Engineering Guidebook • Oversees CSP-specific core SME group • Leads product demos • Identifies security requirements and best practices, including secure network design, encryption, access controls, and data protection.
• Leads cross-functional teams, manage budgets, and ensure projects are delivered on time and within scope. • Communicate with technical and non-technical stakeholders and leads discussions and negotiates compromises. • Aligns technology solutions with business goals and objectives. • Analyzes complex problems and develop innovative solutions to meet the needs of the organization. • Adapts new technologies and best practices. • Represents USSOCOM and interfaces with software
and hardware vendors for support issues. • Support the hybrid multi-cloud by following strict security protocols (including IAM, data encryption, and governance and management policies), developing a migration plan, developing interconnectivity with legacy systems, integrating monitoring and reporting tools.
• Some positions may require working a non-standard work schedule to support the needs of the client Location: Mac Dill AFB, FL #SITEC2023 Qualifications Required qualifications: • An ACTIVE Do D Top Secret Clearance with SCI Eligibility is required • BS with 10-12 Years experience, or MS with 8-10 years expereince, or Ph D with 5-7 years experience in a related field is required • Previous expereince supporting an enterprise IT environment for a Do D COCOM or similar level organization • Do D IAT Level II certification required • AWS or AZURE or Google cloud certifications - i.
e. AWS Solutions Architect, Azure Fundamentals, Google Associate Cloud Engineer or higher required • Prior experience supporting cloud migration efforts required Peraton Overview Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure.
Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers. Target Salary Range $112,000 - $179,000. This represents the typical salary range for this position based on experience and other factors. EEO An Equal Opportunity Employer including Disability/Veteran.
All For more details: jobs-search. org/architecture-construction_avon-park-c427566/sitec-cloud-enterprise-architect-sme-security-clearance-required-avon-park_i1969979971
challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world. Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow Your Impact: Mission Statement Jacobs is seeking a qualified Information Technology (IT) professional to support the USSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract.
Your career at Jacobs enables USSOCOM to fulfill its mission to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks. ” As a member
of our team, you will support the vice president of the Enterprise Operations Group (EOG) as we partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 users around the world in the areas of software development/maintenance, network services, security, end-user computing, and test and evaluation.
Job Description Technical Writers must possess the ability to communicate complex information clearly and concisely. This position requires excellent interpersonal skills to elicit detailed information from subject-matter experts (for example, applications developers), in addition to advanced writing and editing skills. Technical
Writers also need to be adept in document creation using applications such as Adobe Acrobat, Microsoft Word, and Microsoft Power Point.
Typical duties include: · Documenting the specifications, design, features, and operation of applications · Writing and editing user manuals, help systems, and other technical documents · Designing and formatting documents using document-creation software · Interviewing developers and other technical resource personnel to ensure the accuracy of all information presented MUST HAVE experience with Sharepoint Here’s What You’ll Need: Qualifications Clearance Requirements: TS/SCI Education Requirements: · A Bachelor’s Degree from an accredited college or university in English, journalism or information sciences is required.
Significant relevant experience will be considered in lieu of formal education. Certification Requirements: MUST have Do DD 8570.01-M IAT II or higher Experience Requirements: · At least 3 years of experience as a Technical Writer on another contract of similar scope and size. Essential Functions Work Environment · Work will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting). · Work assignments vary based on client requirements.
· Work may include travel with the military to participate in exercises in austere conditions · Outside work may include various environmental conditions including hot, dusty, cold, icy and windy climates. Physical Requirements · Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone. · May require climbing, working at heights and in small confined spaces such as under raised floors, inside closets and server racks. Must be able to sit, stoop, kneel or crouch for long periods of time.
Work in noisy areas with hotter and colder temperature than standard office environmental conditions. Lift and transport equipment up to 50 pounds. Equipment and Machines · General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment. · Servers, switches, routers and other computer equipment that supports the network environment. · Operating hand tools, power tools, ladders and test equipment. · May require operating motor vehicles. Attendance · Regular attendance in accordance with established work schedule is mandatory.
· It is important to be able to work any shift/designated hours required. · You may be asked to continue performance in support of a war, contingency, or exercise · You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work · Position may require night and weekend work and could include travel with the military to participate in operations/exercises located in areas with field conditions Travel · Continental and Oversees travel may be required. It is important to maintain a current passport.
Other Essential Functions · Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination. · Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment.
Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. · Candidate must be able to interface effectively with individuals at all levels of the organization. · Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area. · The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.
e. citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country. #ANSDefense #MOIP #CJpost #SITEC2For more details: jobs-search. org/technical-writer_tampa-c427754/technical-writer-security-clearance-required-tampa_i1969982182
