Location: Las Vegas, NV
Company: Les Olson Company
service. If that sounds like the sort of team you'd like to join, read on! What makes Les Olson different? Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day.
The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career
path that grows and evolves as they do. " Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer: Paid Time Off Sick Days Paid Holidays 401k match + Pension Full Medical, Dental & Vision + HSA Mental health care coverage Life Insurance Local Volunteer Opportunities What You Have: 6 or more years Information Technology work experience & experience in Network Engineering Team-oriented, strong communicator Excellent customer-facing interaction Certification or equivalent work experience or ability to get certification
within 1 year: Comp TIA Security + (or equivalent) Comp TIA Network+ (or equivalent) VMWare VCAP-NV CCNA (or equivalent) Advanced knowledge and hands-on experience troubleshooting, designing and implementing virtual networks in VMware or Hyper-V Expert troubleshooting experience and ability to teach proper troubleshooting process and procedures (in relation to the OSI model) Advanced knowledge of WAN Technologies (MPLS, SD-WAN/SD-Branch, BGP) Advanced Knowledge of LAN Technologies (OSPF, IS-IS, RIP, EIGRP) Advanced Knowledge of Switch technology ( VLAN, Port Security, Port Aggregation, STP, VTP) Advanced Knowledge of VOIP technology and Qo S setting Advanced Knowledge of TCP/IP protocols Advanced Knowledge of Next-Generation Firewalls (ex: Sophos, Fortinet, Sonic Wall, Meraki, Cisco ASA, Palo Alto, Juniper SRX) Advanced Knowledge of Wireless Networks (access points, cloud key, controllers) Advanced Knowledge of VPN technology (Site-to-site and Remote Access) Advanced knowledge of Azure or AWS virtual networking environments Advanced knowledge of LAN, WAN, VLAN, and VPN network technologies Advanced Knowledge of DNS, DHCP (both IPv4 and IPv6) and NAT Advanced knowledge of Wireshark Advanced knowledge of Network Security best practices Advanced knowledge of end-point security applications (anti-virus solutions) Advanced knowledge of security applications (SIEM, IDS, IPS, EDR) Advanced knowledge of designing, reading, and documenting Network Diagrams Beginner knowledge of SNMP management tools preferred Beginner knowledge of Python scripting language preferred Valid Driver's License and reliable means of transportation What You'll Do: Maintain essential customer managed IT network operations, including firewalls, routers, switches, access points, virtual private networks, LANs and WANs and network/ end point security tools.
Troubleshoot and deploy simple and/or complex networks to suit customer needs Troubleshoot, configure network hardware to ensure optimal performance and usability Troubleshoot, configure and install Next-Generation Firewalls to meet user security needs Troubleshoot, configure and install SIEM security software on customer networks Troubleshoot, configure and install end point security software on customer networks Document settings, configurations, and changes in Network Diagrams for clients Troubleshoot, configure and install virtual networks in VMware or Hyper-V hypervisors Troubleshoot, configure, update and/or modify Azure or AWS network configurations Troubleshoot advanced TCP/IP, DHCP, DNS protocol issues; coach lower level engineer in the proper process and procedure to quickly resolve common or uncommon issues Use Wireshark and other troubleshooting tools to diagnose and correct complex network issues Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective Manage medium sized projects without minimal assistance from higher level Engineers Escalate tickets that exceed skill level to a Tier 3 in a timely manner to meet internal SLA requirements Act as a Tier 2 escalation point for the resolution of complex issues and incidents that exceed Tier 1 skills or require higher level attention Provide on-call support as part of a scheduled rotation with other team members (this program is voluntary until such time that sufficient volunteers are not available) Respond to incidents or service requests via phone, chat, E-mail or ticketing system.
Use expeditious resolution strategies to improve customer service, perception, and satisfaction Exercise sound judgement and creativity to prioritize outstanding support requests or incidents Follow incidents through to resolution and ensure timely incident response and documentation Job Type: Full-time, On-site (not remote or hybrid) Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunities to volunteer for on-call rotation Visit our website: Job Posted by Applicant Pro
IT jobs refer to positions within the Information Technology sector, which encompasses a broad range of roles focused on the development, implementation, and maintenance of technology systems. These positions often require skills in programming, network administration, cybersecurity, and data analysis. IT professionals work with computer hardware, software applications, and algorithms. Key characteristics of IT jobs include a focus on problem-solving, continuous learning to keep up with technological advancements, and the ability to adapt to the evolving digital landscape. Many IT roles also support remote work, given the digital nature of the tasks.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
as necessary. The functional areas are (1) Broadcast and Arena Operations; (2) Hospitality & Retail / Food and Beverage; or (3) Conference Center & Production Studio. Each role will additionally be responsible in a to be identified capacity with all items related to the full IT build of the All Net project.
Position will report to the All Net PMO PM and be a conduit to and from the Master Technology Integrator. This will include working with internal and external teams and/or vendors to define their IT requirements, testing of new technologies, selection of technology, and implementation. - Provide subject matter expert experience to the identified functional area. - FOCUS: Broadcast
and Arena Operations - FOCUS: Hospitality & Retail / Food and Beverage - FOCUS: Conference Center & Production Studio - Provide leadership and guidance to construction, design, and planning teams related to all aspects of datacenter and structured cabling.
Including but not limited to HVAC controls, power requirements, cabinet layouts (primary datacenter and cabling closets), and general cabling (lit and unlit fiber, standard coper, shielded coper, and others). - Documentation skills including Microsoft Office suites, Microsoft Visio, Microsoft Project, or similar applications. - Experience in large venue IT builds ideally mixed-use retail, hospitality, convention, and arena - Experience
in new IT infrastructure builds - Ability to write statements of work (SOW) and review bid submissions Experience Requirements: Minimum 15y of technical knowledge and experience with at least 10y in the identified focus area and 5y in large venue design and implementations.
Years of experience required will be flexible depending on type, scale, and responsibilities of positions held. Starry Associates is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and interactionual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Posted by Applicant Pro