Location: Dayton, OH
Company: Jyg Innovations
transportation Customer Support Centric Essential Job Functions and Responsibilities: Provide Technical Support for Dayton Public Schools within a Call Center/Field Tech Environment Identifies, investigates, and resolves user problems with computer software and hardware Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns Consults with users to determine steps and procedures taken to identify and resolve the problem Applies knowledge of computer software, hardware, and procedures to solve problems Guides users through diagnostic and troubleshooting processes, which may include use of
diagnostic tools and software and/or following verbal instructions Collaborates with other staff to research and resolve problems Collaborates with programmers to explain errors and/or recommend modifications in programs Arranges service by software or hardware vendors to repair or replace defective products Maintains knowledge of technology innovations and trends Performs other related duties as assigned Must be able to provide proof of US Citizenship Must be able to pass a background screening JYG Innovations is committed to hiring and retaining a diverse workforce.
JYG Innovations is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color,
creed, interaction, national origin, religion, age, disability, pregnancy or veteran status.
We welcome the employment of women, minorities, veterans and individuals with disabilities in our workforce. If you are in need of special assistance, please contact our Human Resources Department. Interested parties may view our Affirmative Action Plan for Veterans and Individuals with Disabilities by contacting the Human Resources Department. JYG Innovations participates in E-Verify.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
operating environment, as well as future functionality and enhancements. Possesses skills needed to build modern, enterprise Cloud-based web applications and leverage techniques to identify and implement system improvements. Proven ability to work within development teams to build applications ranging from rapid prototypes to enterprise level service offerings.
Education Requirements: Bachelor's Degree in Computer Science, Engineering, or a related technical field from an accredited university. Experience Requirements: Minimum of 2 years of experience with software development. Minimum of 1 years of experience building and supporting systems in AWS or Azure. Experience with an object-oriented
programming language, including C#, Java, or Python. Experience using source code version control systems. Knowledge of relational databases, including SQL server.
Knowledge of developing capabilities using container solutions, including Docker, Kubernetes. Special Skills Desired: Experience building or using APIs and RESTful web services. Experience with building and delivering enterprise applications or microservices in technologies. Experience using and managing Continuous Integration (CI) and Continuous Delivery (CD) pipeline solutions. Applicant selected must have an active security clearance. Must be a U. S. Citizen. Job Posted by Applicant Pro
of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Responsibilities: Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations and networks including software support and administration, installation, setups, error messages, system status, and downtime procedures, etc. Troubleshoot and support software applications and business processes,
troubleshoot and repair new or existing hardware. Analyzes and tests new hardware / software configurations Prepare technical documentation including standard procedures, reports, research and cost analysis Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support Assist with management of infrastructure support to include cloud servers, networks, and applications Assist the IT Manager with projects from implementation through testing and production Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents Update applications,
websites, and content management systems Update and maintain electronic records with accurate data On call, and evening or weekend hours will be required as needed for support and maintenance issues.
Domestic travel could be required up to 20% Requirements: Associate's Degree and 3-5 years of experience with computer systems support, Office365 Administration and license management, Share Point Administration and support, and basic network administration Must be able to obtain a security clearance Ability to work from the client site 2-3 days a week Must be customer-service and results oriented, an experienced problem solver who seeks assistance when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker Able to work effectively on their own without direct supervision Thorough working knowledge of Microsoft Office 365 and Windows Operating Systems Experience with Macintosh operating systems Experience with Office365 migrations Experience with Windows 7, Windows 10, Windows Server, i OS, and Android Platforms Experience installing software, patches and updates on desktops, Laptops and Servers Hands-on experience with imaging and deployment and/or support of client systems Ability to work as single resource at client locations Phone and people skills which promote end-user satisfaction Experience with Active Directory, Azure, AWS Desired Skills: Cloud and virtualization experience Technical certifications OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), interactionual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.
OPSPro participates in the E-Verify Employment Verification Program. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.
at WPAFB by performing system and software testing and installation activities on a collaborative Agile Scrum development team. Responsibilities include requirements maintenance, test design and development, software integration, factory and site acceptance testing, software installations, test and release documentation, and customer support.
The Test Engineer also develops training materials and performs user training. Desired Qualifications Experience with SVN, Git or other version control software Strong additional consideration for experience with testing tools such as automated test tools(ex. QF-Test, Test Complete), requirements tools, configuration management tools and bug tracking
tools etc. (Ex. Atlassian JIRA, DOORS, etc. ) Foundation Certification in Software Testing, International Software Testing Qualification Board (ISTQB) or American Software Testing Qualification Board (ASTQB) Experience writing test utilities using programming languages such as Java, Java Script, C++ Prior experience working with GEOINT or MASINT software a plus.
Active TS/SCI Clearance Required Skills Self-motivated yet able to work well within a development team Strong oral and written communication skills Candidate must be a U. S. Citizen and the ability to be cleared up to TS/SCI Required Experience 5 or more years' experience performing testing of client-based or web-based software
tools. Bachelor's Degree in Computer Science, Computer or Systems Engineering (or 9 or more years work experience) Experience designing test scripts, developing test plans, writing test reports.
Experience in agile software development methodologies Self-motivated yet able to work well within a development team Strong oral and written communication skills Location: Hybrid, mostly Remote. This individual will need to be in or willing to relocate to within 1 hour of Dayton, Ohio About CFD Research: Since its inception in 1987, CFD Research has been a technology leader in engineering simulations and innovative designs. CFD Research has worked with government agencies, businesses, and academia to provide innovative solutions within the Aerospace & Defense, Biomedical & Life Sciences, and Energy & Materials industries.
CFD Research has earned multiple national awards for successful application and commercialization of innovative technology prototypes, multi-physics simulation software, multi-disciplinary analyses, and expert support services. CFD Research's impressive three-year growth rate was high enough to recognize the company in the Inc. Magazine's 5000 for the second year in a row. Benefits: CFD Research offers competitive salaries and excellent employee benefits, including an employer matching 401(k) and Employee Stock Ownership Plan (ESOP).
CFD Research offers a highly competitive insurance package, including medical, vision, and dental insurance. We offer company paid leave, compensation time, parental leave, long-term disability, accidental death and dismemberment, and life insurance. Performance appraisals occur twice a year and annual pay increases are based upon corporate goals, personal development, performance, and outstanding achievements. In addition, group and individual bonuses are awarded for exceptional performance.
CFD Research is an EO employer - Veterans/Disabled and other protected categories Job Posted by Applicant Pro
