Location: Arlington, VA
Company: Crystal Management
technology, and people. With talented professionals deployed worldwide, Crystal Management delivers IT enterprise solutions, systems engineering, and management consulting services for the largest transformation and restationing programs in defense history.
Crystal Management is a service-disabled veteran-owned small business. Crystal Management is seeking a Senior Voice Network Engineer to help support our Joint Service Provider Enterprise Transport Management - Next Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA. Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite. Responsibilities Responsible
for the health and maintenance of a large, complex networking infrastructure. Providing network administration and operational support to more than 9000 network-attached telephone devices.
Provide comprehensive network administration, security enhancements and remediation, and troubleshooting of network devices such as routers, switches, and Vo IP with a particular concentration on SIP. Provides problem and incident resolution, including dealing with software and hardware vendor technical support Deploy and maintain network hardware, peripherals, services, and settings in accordance with industry standards and project/operational requirements Performs daily system monitoring; verifies
the integrity and availability of networking hardware, services, systems, and key processes; reviews system and application logs Documents and performs network upgrades and modifications during ASI windows Provides on-call troubleshooting and issue resolution as required Develops and maintains installation and configuration procedures Partner with the information security personnel to backss potential exposure to vulnerabilities, identify mitigation plans, and ensure compliance with enterprise security baselines and standards Acts as a liaison with other groups to provide information sharing pertaining to the needs of the diverse set of computer users supported by the client.
Develop scripts and other automation solutions to aid in the completion of migration and integration tasks. Review problems to understand the root causes of issues and ensure proper fixes are implemented Provides phone support to users during the time of peak demand as needed. Inform management in a clear, concise, and timely manner of any customer or technical issues Be responsive and decisive on adjusting architecture as customer requirements and technology evolves Coordinate with on-site support personnel while troubleshooting Use enterprise service management tools to initiate, respond, and track service requests Create reports and analyze performance metrics Adhere to change management processes and procedures Education/Certifications Required Bachelor's Degree in a related field OR equivalent work experience in lieu of degree.
Do D 8570 IAT Level 2 compliance baseline certification (e. g. CCNA-Security, Cy SA+, GICSP, GSEC, Security+ CE, CND, or SSCP) AND one or more of the following active network certifications: Cisco Certified Network Administrator (CCNA), Cisco Certified Network Professional (CCNP), Juniper Network Certified Internet Associate (JNCIA-Junos), Juniper Network Certified Internet Specialist (JNCIS-ENT), OR related Telephony Certification (e.
g. Avaya, Nortel, AT&T, etc. ) Required Qualifications 8+ years of related experience Understanding of best practices pertaining to network security and may require the development, deployment, and integration of network security services. Broad understanding of network infrastructure topologies, security policies, firewalls, and the L2/L3 switch, SBC, and router infrastructure Extensive experience troubleshooting, managing, and monitoring the health of Cisco and Juniper routers and switches In depth knowledge of TCP/IP protocols.
Experience deploying, managing, and troubleshooting network systems, switching, and routing protocol standards such as: TCP/IP, MPLS, OSPF, BGP, SDN, SIP, and 802.1x. Experience managing and troubleshooting DNS, DHCP, IPAM, and NTP in a large multi-site environment Experience using network management and analysis tools such as SNMP probes, network taps, and traffic analyzers Experience with Network Management & Performance platforms, such as Net Scout, IBM Net Cool, Solarwinds NMS products, Net Brain, Infovista Experience building configurations using CLI Experience with network security, including firewall, IDS/IPS, VPN, and vulnerability remediation Experience creating & updating network topologies using Visio Creating and documenting processes and creating work instructions Experience creating scripts to automate routine administration tasks Experience working directly with customers Experience with supporting teleworkers and remote access technologies Possess flexibility to operate in a highly dynamic environment while ensuring a high level of operational effectiveness Excellent verbal skills and ability to communicate effectively with people who have varying degrees of technical expertise Desired Qualifications: Experience with DHCP deployment; Infoblox IP Address Management (IPAM) and DHCP preferred Experience utilizing Remedy ITSM Experience administering and troubleshooting server operating systems such as Linux, Windows, or UNIX Experience managing Cisco Prime/Junos Space Experience with LDAP/PKI preferred Clearance Requirements Active Secret clearance COVID-19 Safety Protocols: To protect the health and safety of its employees and to comply with customer requirements, employees in certain positions may be required to be fully vaccinated against COVID-19 or subject to facility entry safety protocols (e.
g. testing, masking, physical distancing), subject to the status of the federal contractor mandate and customer site requirements. Crystal Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #Now Hiring #Corona Virus Hiring
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