Location: Malvern, PA
Company: Reaction Biology
these answers is our mission as a CRO. Our method is to accelerate the drug discovery process with the widest possible range of assays and services but also to maintain an integrated view of the journey to a lead drug candidate. We strive to provide excellent data, delivered in a timely, collaborative manner by outstanding scientists.
Come join our team! Position Summary: Reaction Biology is seeking an entry level Information Technology Support Specialist to work in support of the US-Based Reaction Biology team. This position will be responsible for managing and responding to IT support tickets including onsite and remote support for all workstations, internal phone systems, software
and licensing, along with onboarding/offboarding staff. Main Responsibilities: Ability to perform remote troubleshooting and provide clear instruction where appropriate.
Configure, administrate, and support Windows desktop and laptop workstations. Manage deployment and provisioning for laptop and software using the Microsoft Endpoint Manager (Intune). Manages and prioritizes assigned IT Helpdesk tickets in a timely manner to ensure successful resolution of inquiries. Interface and work alongside vendors and third-party service providers for device support, procurement, and returns. Provide emergency and some off hour support outside normal business hours to respond to end-user outages,
perform system upgrades/maintenance, etc. Responsible for new hire configurations, departures, changes, and conference room equipment management.
Assist with moving and reconfiguring user equipment as well as shipping and receiving. Maintain asset inventory for laptops, desktops, monitors, and software. Participate on IT team (part of which may be outsourced), which plans for and responds to all IT security issues in the organization. Instruct and train employees on the proper use of software and hardware in accordance with policies written by Reaction Biology. Support Reaction Biology staff in other regions via email, chat and remote desktop tools Key Qualifications: Working knowledge of Windows 10 and 11 and Mac OS Experienced with Microsoft Office products, including experience managing Office 365 products and licensing.
Experience with AD or Azure AD account management including account adds/removals, password resets, membership changes for Security Groups and Distribution Groups, and User/Computer Group Policy administration. A minimum of two (2) years in a technology support environment. Bachelor's degree or actively pursuing a college degree.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
IT jobs refer to positions focused on the creation, maintenance, and support of computer systems and networks in various industries. These roles can include software development, network architecture, system administration, cybersecurity, information systems management, and technical support. Characteristically, IT jobs require a blend of technical skills, problem-solving abilities, and a continuous learning mindset due to the fast-paced nature of technological advancements. They often involve working with complex systems and data, necessitating attention to detail and a methodical approach to work. Additionally, collaboration with other professionals and clear communication are key, as IT roles typically support businesses in achieving strategic goals through technological solutions.
IT jobs refer to positions within the Information Technology sector, where professionals focus on computer-based systems. These roles can range from software development, network administration, and cybersecurity to data analysis and IT support. IT jobs often feature continuous learning due to the fast-paced nature of tech advancements. Additionally, they may offer flexibility with options for remote work and have a significant emphasis on problem-solving and innovation. As technology becomes increasingly integral to all industries, IT jobs are in high demand and often offer competitive salaries.
equipment manuals for standard and custom machinery. This includes the sequence of operations, machine setup, installation, maintenance, safety instruction, controls and operator interface screen information, and troubleshooting suggestions. Collaborates with subject matter experts, including Engineers, Service Technicians, and Product Managers.
Assists with development of specialized documentation such as IQ, OQ, PQ, and Risk backssments. Investigates up-to-date available tools to improve word processing, graphics, and page layout efficiency. Perform other duties as required. Competencies/qualification: Ability to read and interpret mechanical engineering drawings. Ability to create
and annotate supporting illustration and graphics. Thorough knowledge of graphics programs (e. g. Adobe Photoshop). Thorough knowledge of page layout programs (e.
g. Quark Xpress). Thorough knowledge of Microsoft Office. Proficiency in Auto CAD /Solidworks. Knowledge of scanning and printing techniques. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills Exceptional communication skills Preferred Qualifications: Bachelor's degree in English or STEM, or at least four years of experience in technical writing. Ability to apply the new media technology to the manual development processes. Proficiency with written and spoken Spanish
language. Position Type/Expected Hours of Work: This is a full-time position.
Days and hours of work are Monday through Friday 8:00a. m. To 4:30p. m. This job will be performed onsite at our facility in Exton, PA. No remote work available for this position. Travel: There is no travel required for this position. EEO Statement: All-Fill and Auger Fabrications, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
