Location: Newtown Square, PA
Company: The Episcopal Academy
with strong organizational, communication and interpersonal skills. The school is eager to consider applications from traditionally underrepresented groups. Who You Are Demonstrates a customer service mindset and is comfortable assisting students and teachers with their technology issues.
Displays approachability and easy-to-understand communication skills to clients with varying technical skills Exhibits a working knowledge and experience with the following: Hardware: Macs, i Pads, laptops, smartboards, printers, projectors, and AV equipment Software: MS Windows, Mac OS X, i OS, Google GSuite, MS Office, Adobe Products Educational Software: Canvas, Veracross and educational tools ( Ed
Puzzle, Gimkit, Kahoot, etc) Works collaboratively with other members of the technology staff Holds a bachelor's degree in a related field is preferred. Experience working in a school environment is preferred What You'll Do Address technical issues and requests courteously, promptly, and efficiently via email, phone and in person for students, faculty, staff, administration, guests, and parents Support EA classroom technology such as Mac laptops, i Pads, Smartboards, Printers, Projectors, Wifi, etc.
Maintain user hardware devices Educate users in the use of technology by guiding and empowering them to solve problems independently Collaborate with the IT team to support the educational
mission of the school Configure, deploy, maintain, and support a variety of hardware and software, including Macs, i OS, other end-user devices, and cloud services Learn new software and hardware as necessary Provide AV support Maintain hardware inventory Perform and complete all other IT projects as assigned A Little More About Us While each employee at Episcopal brings a unique set of competencies and skills to their work, we believe all employees should: Be student-centered, embrace school and life and show it through actions and interactions with students, colleagues, and parents.
Consistently maintain high standards for his or her own work and motivates others to achieve the same standard of excellence.
Demonstrates a desire and willingness to constantly grow and learn, both personally and professionally, and sees others - especially students - as having the ability to learn and reach success. Foster a positive culture by being optimistic, selfless, flexible, and collaborative. Demonstrate a belief in and commitment to fostering an inclusive and diverse school community. The Episcopal Academy seeks candidates who hope to help foster a school environment where all people are valued and where all perspectives are respected and appreciated, as described in our Diversity and Inclusion statement.
IT jobs refer to positions in the field of Information Technology, a sector dedicated to computing technology, telecommunications, and data management. These jobs typically involve the design, development, implementation, support, and management of computer-based information systems. Key characteristics of IT jobs include a focus on problem-solving, continual learning due to rapidly evolving technologies, and a blend of technical proficiency with soft skills like teamwork and communication. Roles can range from software developers and system analysts to network engineers and cyber security specialists, all contributing to the technological backbone of modern businesses.
IT jobs refer to positions within the Information Technology sector, which encompasses a broad range of roles focused on the development, implementation, and maintenance of technology systems. These positions often require skills in programming, network administration, cybersecurity, and data analysis. IT professionals work with computer hardware, software applications, and algorithms. Key characteristics of IT jobs include a focus on problem-solving, continuous learning to keep up with technological advancements, and the ability to adapt to the evolving digital landscape. Many IT roles also support remote work, given the digital nature of the tasks.
needs, answer general inquiries and / or gather> appropriate information to support timely resolution of the request > Document the call, and if applicable, initiate and follow the> appropriate workflow when the issue is not immediately resolved and/or> escalated > 19c/18c/12c Oracle RAC installation, administration> Exadata Administration - YUM patch install, BP patch, patch> install, cell node administration> Active Dataguard setup, administration, installation , Failover> and Switchover process> Recovery Manager configuration, administrations, > Tape backup configuration, hands-on recovery and restoration> procedures> Database configuration & Administration>
Internal parameter configurations> Backup/recovery configurations> Oracle Enterprise Manager setup> Golden Gate installation and Setup.
> HA configuration implementation (Instance Load-balancing, cluster> maintenance)> Monitoring tool installation and configuration> Database startup/shutdown Database moves (Host to Host)> Database copies/Refresh (Prod to Dev, QA)> Database upgrades> Coordinate with database vendors for resolution> Support application support/development teams> Oracle 12c/13c OME Metrics Collection Design and configurations> Database/memory sizing> Capacity Planning> Trend Analysis and recommendation Database
Maintenance /> Housekeeping> Oracle Database performance profiling and tuning (understanding> execution plans, AWR/ADDM reports, hints> Monitoring and managing the health of the database with> optimization and automation in mind> Work may require flexible work periods to address application and> client needs> The person should be familiar with supporting customer facing> three tier applications and have the ability to resolve service> request while working with third party technical product teams> > Thanks & Regards> Abhishek
Services Senior Specialist at our Newtown Square, PA location to act as a trusted technical advisor in the safeguarding and optimization of customer investments in SAP Enterprise Cloud Services (ECS). Expectations and Tasks: Govern ECS customer relationship management from a technical perspective, while advocating for the customer and bringing the power of ECS to enrich customer experience.
Work with CDMs and ECS internal service delivery to provide quality services to satisfy customer needs and resolve technical complexities throughout the entire lifecycle. Serves as primary contact for the customer regarding technology discussions, innovations and escalation of technical issues. Understands
the customer’s business, goals and challenges in order to suggest solutions & services. Advises customers on technical requirements, constraints, and support in all sorts of technical situations (incl.
IT critical situations) throughout their lifecycle within ECS. Identifies and positions ECS services that deliver value to the customer from ECS portfolio. Evaluate current SAP architecture, identify weaknesses, and act on improvement opportunities. Drive strategic SAP direction through determination of short-and-long-term IT investment needs. Facilitate evaluation and selection of software product standards. Apply knowledge of S/4HANA architecture, conversion, migration path, methodology
and tools. Identify top issues, define service plan, and drive implementation of identified action items across customer landscape.
Design optimal SAP configuration to maximize system performance and availability. Manage and provide hands-on Architect level support of current and future SAP related projects, Collaborate, and coordinate closely with both business and internal infrastructure teams to deliver stable, highly available business systems. Education and Qualifications/Skills and Competencies: Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics or a related field of study and 6 years of progressive post-baccalaureate experience in the job offered or a related occupation.
The Company will also accept a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics or a related field of study and 4 years of experience in the job offered or a related occupation. Work Experience: Experience must involve 1 year in the following: Evaluate, identify issues, and improve SAP architecture; Customer support on technical requirements, constraints, and troubleshooting; Technical planning, implementation, configuration, integration and operations of SAP solutions; S/4HANA architecture, conversion, migration path, and methodology; Agile methodologies including Scrum, Scaled Agile Framework (SAFe), and blended approaches; SAP HANA integration, including BW on HANA, SDI, SDA, HA/DR setup, RTO, RPO, HSR, and BW Multi Host; and SAP cloud solutions and integration using SCP and BTP.
Travel: Position requires up to 20% travel to various and unanticipated client sites nationwide. Telecommuting permitted. Position must be located within the continental U. S. This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.
Internal use only: reference code lhrs4262 SAP: SAIL Compensation Range Transparency: The annual base salary range for this position is $125,133 - $197,824. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $125,133 - $197,824. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc.
as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees.
We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: xyz X@ or xyz X@ , APJ: xyz X@ , EMEA: xyz X@ ). Requests for reasonable accommodation will be considered on a case-by-case basis.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, interactionual orientation, gender identity, protected veteran status or disability. Additional Locations:
