Information Technology Specialist | Cleveland, OH

Detailed Information

  • Location: Cleveland, OH

  • Company: Ymca Of Greater Cleveland

maintains documentation that covers two or more functional areas including data control, applications training, data coordination and scheduling, data security administration, etc. Has knowledge of commonly-used concepts, practices, and procedures within field.

Relies on instructions and pre-established guidelines to perform the functions of the job. ESSENTIAL FUNCTIONS: •Maintains company Disaster Recovery Plan. •Manages computer operation scheduling, backup, desktop imaging, storage and retrieval functions. •Works with IT Manager in coordinating the development and maintenance of training programs that meet the needs of a diverse work force. •Provides support to end users in usage and

maintenance of software programs, hardware and communication systems. •Maintain LAN/WAN for association. •Be visibly involved w/ members, volunteers and staff in a positive, friendly manner•Responsible for following the child abuse and neglect reporting process including completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate Supervisor, Branch Executive, Risk Management and Human Resources Department (s).

All employees of the YMCA of Greater Cleveland are mandated reporters for any signs or suspicion of child abuse and neglect. •Follows all established policies and procedures, including but not limited to,

safety practices and personnel policies. •Participate in and support association events and fund raising activities.

•Maintain a clean and orderly work environment. •Secure required trainings and/or certifications necessary for the position. •Other duties as assigned by supervisor. QUALIFICATIONS: Education: Associate's degree in Computer Science or Information Technology from an accredited college or university or equivalent work experience Experience: •Minimum of 1 year experience in Microsoft windows 2000 applications, or a combination of education and related work experience•Experience in Local and Wide Area Networks, •Experience with personal computers and software applications, including Microsoft applications Certification(s)& Requirements: •CPR and First Aid certification and Safety training required within 90 days of hire.

•Preferred certifications: Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Systems Administrator (MCSA). Technical Skills and Knowledge: •Must have excellent communications skills, both written and verbal•Ability to prioritize and manage multiple tasks, ability to work with minimal direction/ instruction•Must be able to model the key attributes; Welcoming, Genuine, Hopeful, Nurturing and Determined•Must show commitment to the mission and cause of the YMCA and uphold its values and ethics•Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions Job Posted by Applicant Pro

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