Location: Chantilly, VA
15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , Cloud Lake provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers , Cloud Lake delivers highly specialized, data-centric services and technology solutions that break down organizational boundaries and transform mission delivery. As a Cloud Lake employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values.
You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Job Summary: The qualified individual should have an open mind and be willing to perform any reasonable IT task that falls within the scope of the contract provided they have the ability to do so.
They will be willing to engage in the on-the-job training to learn new skills. The System Analyst I will be responsible for assisting customer end-users in a variety of issues, to include troubleshooting and resolving computer and access problems (e. g. resetting passwords, etc. ) at the customer location. They will manage and support walk-ins as well
as requests via the ticketing system. Troubleshooting support could include remoting into virtual computers in order to work through the issue.
This individual will report to the IT Manager and take direct guidance regarding recurring and ad-hoc tasks. Additional support could include: Collecting and compiling data for reports. Researching issues and/or technologies in order to assist in the identification of feasible solution alternatives to meet customer objectives, Troubleshooting files, printers, network access, or other peripheral issues; and, Providing backup support for any IT function that falls under the team’s purview. Job Responsibilities: Performs basic technical support to staff and customers by testing software and hardware products, maintains software documentation, responds and follows-up on internal and external customer support problems.
Provides support to end users for either PC, server, or mainframe applications and hardware. problem solving and assistance on various software applications and hardware systems for the Special Operations Special Projects Sections and Supporting units. Provide individual instruction and/or training to users on new or updated technologies. May train other staff employees. Performs routine technical assistance and maintenance duties.
Maintains and updates record keeping system; may document projects and maintain user instructions. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the implementation of technology projects with moderate scope and impact.
Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Functional familiarity with application knowledge and experience with My SQL, Oracle, Postgre SQL, MS SQL, Mongo DB, Redis and Elasticsearch Performs miscellaneous job-related duties as assigned. Minimum Qualifications: High School diploma Three (3) years of experience in the use of applications on medium to large computers Two (2) years of help desk and/or system administration experience Excellent customer service Minimal direction required to meet job expectations.
Demonstrated ability to self-motivate and proactively seek solutions to problems or resolve roadblocks. Experience troubleshooting user’s computer issues. Experience with Microsoft Office Word, Excel and Outlook Experience troubleshooting Windows 10 operating system. Experience managing users and computers with Active Directory Strong communication skills (verbal and written) Professional demeanor and ability to effectively engage with senior level managers.
Certifications: A , Security Clearance: Active DOD Secret clearance We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, interactionual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, and would like to request a reasonable accommodation for any part of the employment process, please contact us at xyz X@ or 571-353-xyz X (information about job applications status is not available at this contact information).
Job: Information Technology Travel: No Organization: Cloud Lake Clearance: SECRET Shift: Day Job Work Type: On-Site Req ID: CLO00918For more details: jobs-search. org/technology_chantilly-c449888/job_i1971047444
IT jobs, short for Information Technology jobs, encompass a broad range of roles focused on the creation, management, and support of computer-based information systems. These roles typically include software development, system integration, data analysis, network administration, and cybersecurity. The field is known for its fast-paced nature, constant evolution with emerging technologies, and high demand for skilled professionals. IT jobs often offer flexibility, competitive salaries, and opportunities for both technical and creative problem-solving. With technology being integral to virtually all industries, IT professionals can work in diverse environments from tech startups to large multinational corporations.
IT jobs refer to positions within the Information Technology sector, which encompasses a broad range of roles focused on the development, implementation, and maintenance of technology systems. These positions often require skills in programming, network administration, cybersecurity, and data analysis. IT professionals work with computer hardware, software applications, and algorithms. Key characteristics of IT jobs include a focus on problem-solving, continuous learning to keep up with technological advancements, and the ability to adapt to the evolving digital landscape. Many IT roles also support remote work, given the digital nature of the tasks.
JOB FUNCTIONS: • With limited guidance, performs moderately complex O&M activities. • Utilize network analysis tools to identify performance problems in the network. • Follow troubleshooting procedures for restoring the network to optimal performance levels.
• Assist senior technical staff in preparing troubleshooting procedures for restoring the network to optimal performance levels. • Performs moderately complex network designs using existing technology. • Plans network configurations for integration into the network, using knowledge of the performance characteristics of the systems being added to the network and the specifications for network interfaces to insure effective integration
and optimal network performance. • Prepare technical proposals for presentation to the 's engineering review boards to add new technologies to the network.
• With limited guidance, performs routine to moderately complex network upgrades. • Reviews user requests for upgrades or additions to the network to backss impact on network performance and provides advice and guidance on the most practical technical approach to meeting user requirements. • Plans upgrades to existing network configurations, using knowledge of the performance characteristics of the systems being upgraded and the specifications for network interfaces to insure effective integration and optimal network performance. •
Prepares technical proposals for presentation to the 's engineering review boards for upgrading existing technologies.
MINIMUM REQUIRED QUALIFICATIONS: (QUALIFICATIONS AND EDUCATION REQUIREMENTS)Knowledge - Minimum Education: A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill. Skills & Experience: • Good interpersonal skills to resolve problems in a professional manner. • Problem Solving ' identifying problems and reviewing known implement solutions. • Project planning and management skills, including scope of work, time estimation, and resource assignment.
• Strong analytical and conceptual skills; ability to create original concepts/theories for various projects. • Strong interpersonal skills to resolve problems in a professional manner, lead working groups, negotiate and create consensus. • Working knowledge of the CIO's policies and procedures relating to the design, upgrading, and operating and maintaining their network. • Working knowledge of their Communications and Information Security policies and practices. • Working knowledge of theory and practice underlying satellite and LAN/WAN network operations. Abilities: • Ability to draft requirements documents, correspondence and procedures in accordance with policies.
• Ability to provide basic explanation of technical procedures and processes clearly and accurately to both technical and non-technical audiences. • Ability to utilize basic network analysis tools to resolve routine network performance problems. • Ability to work in a team environment. •Technology: • Data base user interface and query software ' Database software; Microsoft Access• MS Office Suite• Markup language - HTML• Metric Tool Tools: • Desktop computers Special Requirements: All positions require an active TS/SCI with poly clearance.
PHYSICAL DEMANDS/REQUIREMENTS: (LIST SPECIFIC PHYSICAL REQUIREMENTS FOR THE POSITION)• Exerting up to 20 pounds of force occasionally, to move objects. • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. o The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Work Environment Work is primarily performed in an office environment and/or computer laboratory. Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.
DISCLAIMER: • This job description is not an exhaustive list of all job functions that the employee may be required to perform, and the employee may be required to perform additional functions. • Altus reserves the right to revise the job description at any time. • The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
• Employment with Altus Consulting Corporation is " At Will" This means that either party may terminate the employment relationship at any time, with or without cause, and with or without notice. • Altus Consulting Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, pregnancy, interactionual orientation, gender identity, national origin, age, protected veteran status, or disability status.
ADDITIONAL NOTES: Altus is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminated based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), interactionual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Altus Consulting Corporation is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, pregnancy, interactionual orientation, gender identity, national origin, age, protected veteran status, or disability status.
support for innovative hardware systems and applications.
Assignments may include leading teams consisting of contractor personnel. ESSENTIAL JOB FUNCTIONS: Analyze and study complex system requirements, functional business applications and design specifications.
Apply business process improvement practices to re-engineer methodologies and principles and business process modernization projects. Apply activity and data modeling, transaction flow analysis, internal control and risk analysis, and modern business methods and performance measurement techniques. Assist in establishing standards for information systems procedures. Confer with clients regarding the nature of the information
processing or computation needs a computer program is to address. Consult with management to ensure agreement on system principles. Design software tools and subsystems to support software reuse and domain analyses and manage their implementation.
Develop analytical and computational techniques and methodology for problem solutions. Develop and apply organization-wide information models for use in designing and building integrated, shared software and database management systems. Develops block diagrams and logic flow charts. Translate detailed design into computer software. Enhance software to reduce operating time or improve efficiency. Ensure the logical and systematic conversion of
customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.
Estimate software development costs and schedule. Review existing programs and assist in making refinements, reducing operating time, and improve current techniques. Supervise software configuration management. Expand or modify system to serve new purposes or improve workflow. Perform functional analysis, timeline analysis, cost estimation, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. Perform strategic systems planning, business information planning, business and analysis.
Prepare required documentation, including both program-level and user-level documentation. Provide technical direction to programmers to ensure program deadlines are met. Provide technical guidance in software engineering techniques and automated support tools. Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems. Tests, debugs, and refines the computer software to produce the required product. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology.
MINIMUM REQUIRED QUALIFICATIONS: Knowledge, Skills, and Abilities Ability to convey technical information to non-technical individuals. Ability to develop a project plan and workflow based on a project management model. Ability to effectively understand and communicate orally, in writing, and interpersonally to various customers/audiences. Ability to identify technology gaps in current capabilities and processes. Ability to troubleshoot and problem solve technical and non-technical issues (e. g. equipment, systems, networks, computer operations, cover issues etc.
). Ability to work both independently and in a team environment. Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Considerable knowledge of Project Management concepts and principles. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services including customer needs backssment, meeting quality standards for services, and evaluation of customer satisfaction. Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Knowledge of project management processes, procedures and tools. Operations Analysis - Analyzing needs and product requirements to create a design. Project planning and management skills, including scope of work, time estimation, and resource assignment. Strong analytical and conceptual skills; ability to create original concepts/theories for various projects. Strong interpersonal skills to resolve problems in a professional manner, lead working groups, negotiate and create consensus. Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Technology Design - Generating or adapting equipment and technology to serve user needs. Troubleshooting - Determining causes of operating errors and deciding what to do about it. Minimum Education: General equivalency guidelines for education, certifications, and experience are provided below; however, these guidelines do not immediately qualify someone at a particular skill level. Skill levels for an individual are based upon a combination of education, training, and experience, e.
g. someone may have 20 years of professional experience; however, they may only be qualified as Journeyman based upon the expertise needed to perform the work within that category. General professional years of experience may be substituted for specialized years of experience at a ratio of three (3) years of general experience within an occupation for one (1) year of specialized experience Relevant certifications will be considered equivalent to three (3) months of specialized experience. An Associate's degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill will be considered equivalent to eighteen (18) months specialized experience.
A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill will be considered equivalent to three (3) years specialized experience (total equivalency is not cumulative when combined with an Associate's degree). A Master's degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill will be considered equivalent to two (2) years specialized experience (up to a total of five (5) years when combined with a Bachelor's degree).
A Doctorate in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill will be considered equivalent to two (2) years specialized experience (up to a total of seven (7) years when combined with a Master's and a Bachelor's). Experience: Experience in delivering capabilities related to a skill, language, system, or technology. Requires a minimum of three (3) years of experience specific to the skill.
Ability, training and actual work experience with the specific computer language, systems, and/or technology is significantly more important than the number of years of experience. This is especially true with emerging technologies. Work Environment Work is primarily performed in an office environment. Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives. Special Requirements All positions require an active TS/SCI with poly clearance.
DISCLAIMER: This job description is not an exhaustive list of all job functions that the employee may be required to perform, and the employee may be required to perform additional functions. Altus reserves the right to revise the job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Employment with Altus Consulting Corporation is " At Will" This means that either party may terminate the employment relationship at any time, with or without cause, and with or without notice.
Altus Consulting Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, pregnancy, interactionual orientation, gender identity, national origin, age, protected veteran status, or disability status. Altus Consulting Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, pregnancy, interactionual orientation, gender identity, national origin, age, protected veteran status, or disability status.
