Location: Aberdeen, MD
We deliver world-class commercial, high-end, high-performance computational capabilities to the Department of Defense's (Do D’s) Research, Development, Test and Evaluation (RDT&E) community at the Do D Supercomputing Resource Centers (DSRCs). The selected Analyst will provide a high degree of technical support and professionalism to the research communities of the ARL DSRC.
This includes, but is not limited to, helping researchers establish accounts, opening and routing support tickets, and interact with researchers to successfully meet their High-Performance Computing (HPC) research requirements. Respond to complaints, requests, troubleshooting, etc. The selected candidate should also
be able to communicate via phone or email with researchers to gather information about their issues associated with computer hardware and/or software. Utilize a variety of software tools to track user account requirements and access.
Offer basic troubleshooting support to assist in diagnosing of issues to guide support tickets to the correct team of technicians. Develop and maintain documentation, including operating procedures, as needed. This position also assists in the implementation of new technology both on Supercomputers, HPC Clusters and in the infrastructure, machines used to maintain the clusters. Ability to get a Do D Secret Level Clearance. Associate or Bachelor Degree, in
Computer Science Preferred but not required Preferred Skills: Knowledge and experience with Linux Operating Systems (command line) Knowledge of Support Ticketing Systems Nice to Have Skills: Knowledge of HPC scheduling Software such as either SLURM, PBS, LSF, or Condor know at least one scripting language such as Bash, Csh, Ksh, Python, Javascript A successful candidate should be customer service oriented, attentive to detail, self-motivated and work well in teams.
Flexibility in approach to finding solutions, the ability to understand and act on the customer needs and priorities and learn new technologies quickly. Pay Range: Pay Range $38,350.00 - $69,325.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Original Posting Date: 12/11/2023 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
For more details: jobs-search. org/helpdesk-analyst_aberdeen-c434119/helpdesk-analyst-security-clearance-required-aberdeen_i1970178211
IT jobs refer to employment within the field of information technology, an industry centered on the creation, maintenance, and support of computer systems and networks. Characteristically, these roles demand technical expertise in areas such as software development, cybersecurity, and data analysis. IT professionals are typically required to quickly adapt to new technologies and solve complex problems, often working in dynamic, fast-paced environments. The sector is known for its diverse career opportunities and has become essential across virtually all business sectors, reflecting the critical role technology plays in modern society.
and are interested in working with a diverse and dynamic team, we invite you to apply! What You'll Get to Do: The work is focused on researching and testing possible ICAM solutions for the US Army tactical network. The Engineer will work closely with government team lead, the technical team lead and other team members to perform hands on research to identify possible solutions for the ICAM gaps as identified by the team's various customers.
The Engineer will also provide input and feedback on policies and procedures pertaining to ICAM within the US Army as well as participate in Do D level ICAM meetings. The Engineer will also provide oversight at the Army's PKI testing events as mandated
by the Do D PKI PMO. You'll Bring These Qualifications: BNBS and 8+ years of related IT work experience Current Secret Clearance required Current Security+ or CISSP Accreditation Current experience as a Windows Network Administrator with a Microsoft Modern Desktop Administrator Associate Certification Understanding of Public Key Infrastructure (PKI) and other forms of Multi-factor Authentication (MFA) A desire to research hardware and software solutions related to ICAM/PKI/MFA in a disconnected, intermittent and limited (DIL) network environment.
Proven track record of successful deployment of Identity applications from requirements gathering through implementation Ability to work collaboratively
in a team environment as well as independently Ability to communicate in a clear and concise manner, demonstrate strong problem-solving skills Ability to manage time, meet deadlines and coordinate multiple, dynamic and competing priorities Proven mastery of troubleshooting techniques and the ability to solve problems quickly These Qualifications Would be Nice to Have: Experience working with Certificate Authorities Do D Registration Authority experience Understanding of the part ICAM plays in Zero Trust Architecture Software development and scripting experience Experience with virtual machines Experience with Linux R2C provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Posted by Applicant Pro
review and deploy software applications, and provide support for testing, demonstration, and technical interchange meetings to include troubleshooting, patching, hardening, and configuration management. The successful candidate will possess the following; Customer-service oriented Attentive to detail Self-motivated Works well in teams Flexibility in approach to finding solutions Ability to understand and act on the customer needs and priorities Quick to learn new technologies Willing to respond to occasional off-hours outages and take part in subsequent service restoration efforts Requirements : Top Secret Security Clearance Do D 8570 IAT II (or better) Certification (i.
e. Security+)
OS Software Certification (i. e. Linux+) US Citizenship Required Experience : Puppet Unix and ability to create/ maintain scripts VMware Computer & System Certificates STIG Compliance Kickstart Preferred Experience: Networking Ovirt Slurm PBS Zabbix Radix/ e MASS (or similar scanning tools) Archival Storag Systems HPE Amanda Backup Software This is a full-time, fully-funded, temp-to-hire position in Aberdeen, MD.
EOE
mobile, and interactive experiences that exceed our people’s expectations. Join us where ideas are freely exchanged, and concepts evolve into practical solutions. You are: SAP - TIER II HELPDESK SPECIALIST Responsibilities include: Troubleshoot and resolve Tier 2 related SAP (Spending Chain) related Tickets Support (Spending Chain)related interface Error resolution Support (Spending Chain)related Master Data Maintenance Collaborate with Team lead to help identify ticket trends and develop related Knowledge Management Articles Collaborate with Tier 1 to assist with increased first contact ticket resolution Collaborate with Tier 3 on ticket escalation items Here's what you need: 3 years of SAP
experience with (Spending Chain) Helpdesk experience utilizing a ticketing system (SNOW preferred) Experience working in an SAP maintenance environment The extra’s: US Citizenship, no dual citizenship Security clearance: Clearable up to Secret Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience.
As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here. Role Location:
Range of Starting Pay for role : California: $82,400- $154800 Colorado: $82,400- $133,700 New York: $76,300- $154,800 Washington State: $88,800- $142,300For more details: jobs-search.
org/technology_aberdeen-c434119/sap-tier-ii-help-desk-specialist-security-clearance-required-aberdeen_i1971857162
