It systems administrator a/b | Philadelphia, PA

opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home

for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title IT Systems Administrator A/B Job Profile Title Information Technology Support Specialist B Job Description Summary We are seeking an IT Support Specialist to provide local computing support for faculty and staff for the Pennsylvania Equine Toxicology and Research Laboratory. By developing, supporting, and maintaining

a variety of technologies, finding, and implementing solutions for end users, and serving as a technological consultant, the IT Support Specialist will help the Pennsylvania Equine Toxicology and Research Laboratory make effective use of technology in all aspects of research, teaching, and administrative missions.

At the B level, the Specialist will work on more complex projects and functions and will operate with greater independence and autonomy. Job Description Job responsibilities will include: Become familiar with the LIMS used by the laboratory (Thermo Fisher Sample Manager), and assist in program configuration, verification and implementation Be proficient in the entire software enhancement lifecycle from gathering requirements, establishing stakeholders, developing workflows, quality assurance, and deploying a final product.

Provide proficient documentation and user guides for new configurations pushed. Provide in person training and create training videos as needed Utilize SQL to help manage and data mine existing data and older databases for reporting and summary analysis Provide maintenance and improvement of the laboratory’s Windows operating systems, Laboratory Information Management Software (Sample Manager), network, and server in compliance with University policies.

Inventory items in Desktop Central for all computing related devices, i. e. printers, switches, computers, etc. Become highly familiar with the major aspects of Manage Engine, i. e. the Requests portion of Service Desk and the inventory portion of Desktop Central – Specifically relates to making sure work is being documented succinctly in individual tickets and consistent use of Desktop Central’s Remote Control function to remotely assist users and/or commandeer machines for general maintenance items or incident fixes. Pursue IT-centric training opportunities via the multiple avenues provided below: http: //knowledgelink.

upenn. edu/ www. isc. upenn. edu/how-to/linkedin-learning-faq Perform additional duties as assigned. This position is contingent upon grant funding. Qualifications IT Support Specialist A: Bachelor's Degree and 0-1 year of experience or equivalent combination of education and experience is required. IT Support Specialist B: Bachelor's Degree and 1-2 years of experience or equivalent combination of education and experience is required. At the B level, the Specialist will work on more complex projects and functions and will operate with greater independence and autonomy.

Bachelor’s degree within Computer Science, Information Systems, or related field is preferred; 1-2 years of experience working with SQL and databases is required; 1-2 years of experience working with. NET is preferred; 1-2 years Database experience is required. Experience in application support and development is required. Must have excellent customer service, verbal and written communication skills and the ability to work with and communicate with users of varying levels of expertise is also required. Must have organizational skills and the ability to work on multiple tasks and projects and adapt to frequent change.

Must have the ability to work independently with limited direct supervision in a self-motivated and self-directed manner. Must also have the ability to work as a member of a team. Some travel will be required to the New Bolton Center campus and other locations. A valid driver’s license is required. Job Location - City, State Kennett Square, Pennsylvania Department / School School of Veterinary Medicine Pay Range $43,919.00 - $60,000.00 Annual Rate Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, interaction, interactionual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.

If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life.

That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples.

As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free. Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff.

You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: www. hr. upenn. edu/Penn HR/benefits-pay For more details: jobs-search. org/finance_philadelphia-c445987/it-systems-administrator-ab-philadelphia_i1970371072