Location: Las Vegas, NV
Company: C2 GPS
programs. To includes collecting, analyzing, researching, and determining program requirements and customer eligibility. · Observes, receives, and obtains relevant customer information for data entry and prepares customer files. · Provides information to co-workers, supervisors, and other staff members to identify workforce programs and services for customers.
· Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: · Knowledge of workforce development, economic development, business intelligence and trends, and project management. · Knowledge of effective management techniques and practices to include planning, strategy development and implementation, backssment of outcomes,
and accountability. · Knowledge of word processing, spreadsheets, technology, and computer skills. · Exceptional customer service and interpersonal skills.
· Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. · Excellent problem-solving and critical thinking skills, organizational skills, and detail-oriented. Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers. · Excellent verbal and written communication skills. · Ability to understand and interpret federal and state program eligibility guidelines and requirements,
and to consistently apply policies and procedures. · Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
· Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE: · High School Diploma or GED required. · Associate or Undergraduate degree in a relevant field of study and (2) years of relevant experience preferred. · Additional relevant experience may be considered in lieu of required education. · Valid driver’s license and proof of insurance with good driving record. · Ability to relocate within the service delivery area. · Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel are required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. ABOUT US: C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans and Floridians.
C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model currently spans several counties in Texas and central Florida. C2 GPS’ guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, interaction, gender, gender identity, interactionual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.
Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
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