Location: Milwaukee, WI
Company: Manpowergroup Talent Solutions
employee request/concern, quickly interpreting the situation, determining the appropriate resolution and/or escalation, and communicating the resolution and escalation to the customer, consistent with Service Level Agreements (SLAs). Works with moderate supervision/guidance.
Is accountable for individual results and impact on team. Core Responsibilities: Handles escalated ESS/MSS inquiries. Interprets policies and guidelines, and advanced tax and payroll issues. Handles ADA Accommodations for new hires. Communicates and resolves escalated employee inquires delegated by HR Advisors Executes and enhances process work supported by the HR Shared Services organization. Partners with other
HR departments to promote team alignment. Works with HR services. Investigates unique/complex HR-related issues that are outside the scope of basic training and resolves those directly with employees and managers in accordance with SLAs.
Leads team support of new services projects into transition with designated departments. Updates and improves the department database to enable Advisors to take ownership of a higher percentage of inbound inquiries. Makes recommendations for process improvements. Supports service center staff relative to phone traffic as needed. Other duties and responsibilities as assigned. Requirements: 2 years of HR Generalist experience. Experience in ADA Accommodations.
Zendesk ticketing system experience (nice to have). About Talent Solutions Manpower Group is proud to be an equal opportunity affirmative action workplace.
We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive equal consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, interactionual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.
Salary: $25/hr. Reasonable accommodation during the interview process can be provided. Contact for assistance. Manpower Group is an EO/AA Employer/Minorities/Veteran/Women/Disabled/LGBT+PDN-9acbc9b4-5df5-4265-a0ea-d03a1f35e528
HR & Recruiting Jobs encompass a range of roles focused on attracting, hiring, and retaining employees within an organization. These positions include recruiters who identify and approach potential candidates, HR generalists managing employee relations and benefits, and specialists in areas like training, compensation, and compliance. A distinctive characteristic of HR jobs is their emphasis on people skills, communication, and a solid understanding of employment law and organizational policies. Whether it's shaping corporate culture or ensuring a diverse and inclusive workplace, HR professionals play a pivotal role in the success and health of a business.
HR & Recruiting jobs involve roles related to the management of an organization’s human resources. This encompasses recruiting and hiring new staff, coordinating employee benefits, performance management, training, and ensuring compliance with labor laws. Key features of such jobs include strong interpersonal skills, the ability to handle confidential matters, a strategic approach to workforce planning, and staying abreast of changes in employment legislation. HR professionals shape company culture and are integral in fostering a productive and positive work environment.
HR & Recruiting jobs involve roles related to the management of an organization’s human resources. This encompasses recruiting and hiring new staff, coordinating employee benefits, performance management, training, and ensuring compliance with labor laws. Key features of such jobs include strong interpersonal skills, the ability to handle confidential matters, a strategic approach to workforce planning, and staying abreast of changes in employment legislation. HR professionals shape company culture and are integral in fostering a productive and positive work environment.
HR & Recruiting Jobs focus on attracting, hiring, and maintaining a workforce within an organization. These roles involve a multitude of tasks such as posting job openings, screening candidates, conducting interviews, managing employee relations, and ensuring compliance with labor laws. Key characteristics include strong communication skills, the ability to handle confidential information, and a knack for understanding both organizational needs and employee well-being. HR professionals not only optimize recruitment processes but also play a vital role in shaping company culture and fostering a productive work environment.
