Lead Server | Miami Beach, FL

Detailed Information

  • Location: Miami Beach, FL

  • Company: Baoli Miami

cuisine. Balancing genuine hospitality, fine dining, and refined nightlife, MILA has quickly established itself as the go-to destination in the upscale Miami social scene. We are first and foremost a group of individuals who strive for excellence and seek to illuminate the senses.

We believe in the rhythms of life and we are driven by the experience of adventure. Our principles stand for giving our customers the most transporting experience, an organic design and a refined culinary journey. D R E A M I T MILA has grown above and beyond our expectations in its first two years despite facing significant pandemic-related restrictions, and ranked #5 of The Restaurant Business Top 100 ranking.

Following the success of the original restaurant, RDG plans to expand to new concepts and locations, focusing initially on the Florida market. It has shown the quickest development rates and is anticipating some of the best economic growth worldwide.

B U I L D I T Through its elevated brand portfolio and its exclusive membership, RDG aims to create a full network of venues and experiences offering a unique lifestyle to its guests and members in Florida and to become one of the leaders of the luxury restaurant industry in the United States. G R O W I T RDG is now actively exploring other national markets such as New York City, Los Angeles and Las Vegas, as well as further afield in London,

Dubai and Mexico City for potential expansion opportunities. Summary : The lead server reporting to the General Manager is a member of our Food and Beverage team.

The successful candidate will be responsible for providing specialized service to guests through the knowledge of serving techniques of innovative Mediterranean and Asian cuisine, wine, and spirits. Providing support to the team by consistently thinking critically about service, drinks, menu items, and relevant trends in the local liquor community. The lead server is primarily responsible for the seamless execution of greeting guests, guiding them through the ordering process, communicating all requests and orders to the servers, assisting the wine team with beverage service whenever necessary, announcing food and beverage at the table, and clear and proficient guest interaction, preparation, presentation, and maintenance of table side drink carts.

Essential and other important responsibilities and duties may include but are not limited to the following. RESPONSIBILITIES: Oversight of monitoring and operation of our server system to maximize uptime and resolve issues quickly. Mentor and develop the team and participate in code reviews. Complete understanding of all menus, menu structure, ingredients, origins, suppliers, seasonality, flavor and texture, allergy restrictions, preparation methods (and limitations), presentations styles Complete understanding of the birdtail program of the Main Bar as well as V by MILA bar program, have knowledge of the spirits available, their pricing, history, and flavor profile.

Assist with weekly and/or monthly inventories. A complete understanding of the wines-by-the-glass program, pairings. A Working understanding of the cellar, proper wine service; decanting, and appropriate use of glassware; Possess a strong knowledge of the beer and N/A program Maintain complete knowledge of and comply with all departmental policies/service procedures/standards At the start of each shift check daily prep list to ensure it is complete and sufficient prep product is available.

Understand and comply consistently with our standard portion sizes, cooking methods, quality standards, and kitchen rules, policies, and procedures. Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day. Attend employee meetings and communicate suggestions for improvement as needed.

Handle, store, and rotate all products properly. Understand and comply with Company Policies. Promptly report equipment and food quality problems to the Management team Always maintain positive co-worker and guest relations. Maintain and strictly abide by State sanitation/Health regulations and company standards. Follow prep work as specified by the Manager. Requirements/Qualifications : At least 18 years of age. A minimum of 3-5 years of experience in high-volume, elevated dining restaurants. Must be detail oriented and possess effective communication and writing skills.

State complaint food handling certificate Ability to multi-task. Must be a team player. Self-motivated and performance-driven. Professionalism and courtesy. Remain in a stationary position for up to 8 hours throughout the work shift Be able to reach, bend, stoop, and frequently lift up to 50 pounds. Punctuality and regular and reliable attendance. 1Effective communication, written, and interpersonal skills. Time management skills Experience in configuring and Managing POS. Experience in incident, problem, change, and capacity management.

Prepare a plan of improvement, discuss it with guests, and carry out the execution. Handling guest’s complaints. Compute basic arithmetic. Ability to comprehend and follow recipes Maintain confidentiality of company information and recipe data Other Skills and Knowledge: Superior verbal and written communications skills (Bilingual is a plus in Spanish and French) Must operate with a high degree of confidentiality and trust. Ability to work a flexible schedule inclusive of am, pm, weekends, and holidays. Environment: Working standing for long periods during the shift Ability to be agile and work in high volume establishment.

Ability to lift 50 pounds. We recognize that candidates come with a wealth of experience and talent beyond just the technical requirements of the role. If your experience aligns with what you see listed here, please consider joining Riviera Dining Group and applying to our career site. Diversity of experience and skills combined with a passion to serve our guests is key to innovation and inspiration. We encourage candidates from all backgrounds to apply for our roles. ion

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