AZ - Unemployment Services Asscoiate (On-Site) | Chandler, AZ

Detailed Information

  • Location: Chandler, AZ

  • Company: Vensure Employer Solutions

and process over $135B in annual payroll. As a " One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .

Position Summary The Unemployment Services Associate is responsible for supporting activities that enhance team performance, compliance, client satisfaction, and productivity. As a successful Unemployment Services Associate, you are committed to providing excellent customer experience and ensuring operational efficiency. This role is performing high volume Unemployment Services activities for a fast-growing

team within a rapidly growing company. Essential Duties and Responsibilities The Unemployment Services Associate is responsible for the administrative tasks that enable us to be successful: processing mail, organizing files, and broad support for the team located at multiple offices across the country.

Responsible for timely entry of sensitive information to meet procedural deadlines. Provide excellent and informed customer service to both internal and external clients. Collaborate with the Unemployment Services team to improve employees' experience, participate in initiatives that enhance processes, and improve information and analytics. Organize and maintain filing systems. Create and

update various tracking systems to provide increased organization and insight.

May have ownership of a process or a portion of a process and will be expected to monitor functionality and success. Other duties as assigned. Knowledge, Skills, and Abilities A strong drive to deliver exceptional client support to both external and internal customers. A flexible, positive attitude, and a dedicated team spirit. Ability to both follow clear instructions and to work in ambiguity with grace. Strong organizational skills, attention to detail, and follow-through. Ability to communicate clearly, concisely, and proactively, both verbally and in writing. Demonstrated ability to understand and utilize recent technology.

Familiarity with Microsoft Office applications. learn is sufficient. Knowledge of Unemployment Insurance Claims compliance regulations is a plus but a desire to Treat sensitive and confidential information responsibly Continuously demonstrate professionalism and good character. Act with urgency, adaptability, kindness, and resourcefulness. Manage time to support projects and deadlines. Display discretion and good judgement Take on ad hoc responsibilities and direction with positive spirit Drive to learn, grow, and contribute to the overall success of the company Education & Experience High School Diploma, some college preferred 0-2 years of work experience required.

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