Location: Bonita Springs, FL
Company: Deromo's Gourmet Market
pertinent to the guest’s dining requests Assists guest with inquiries, cancellations, or modifications to existing reservations Provides outstanding guest service Possesses the ability to work well under pressure and handle multiple tasks at once Performs assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and works with minimum supervision Uses a variety of computer applications including Micros and Open Table Performs other duties as requested by management Follows all SOPs as communicated by Management Maintains cleanliness of work area Adheres to all safety rules and regulations Maintains flexibility in scheduling Qualifications, Education,
Experience, Skills, and Abilities: Must be able to understand and write English Report for work in a well-groomed manner with name tag on Speak to guests in a warm, friendly and courteous manner Good organizational skills and able to work independently Effective conflict management and decision-making is required Must work well under pressure and be able to resolve guest concerns High School Graduate or equivalent Previous 1-2 years experience as Reservation Sales Agent preferred Basic understanding of Guest needs, desires and methods of servicing to Guest Satisfaction, adaptable to change.
Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD,
vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.
De Romo's Gourmet Market & Restaurant is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
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