Location: Jacksonville, FL
Company: Memoir Agency
will transform the gardens into a winter wonderland, and help us ensure a great guest experience for all who visit! We are hiring qualified individuals for the following part-time, seasonal Event Staff roles and preferred candidates should have a high school diploma or GED: Build Crew Event Staff DATE RANGE: 11/06/2023 - 1/12/2024 (Exact Dates TBD) COMPENSATION RANGE: $17 - $20 per hour PLEASE NOTE: THESE ROLES ARE PART-TIME, SEASONAL ROLES Position: Build Crew Job Description: Assist in loading/ unloading of trucks, and bringing materials to location on site Building various sets/activations throughout the event footprint Setup of production elements (eg.
Audio, Lighting) Use of basic
hand tools and power tools. Critical thinking/problem solving with various technical elements with safety at the forefront of every decision Requirements: Ability to to complete physically demanding tasks, such as standing and/or walking for long periods Ability to lift objects without an established maximum weight, though most objects will be below 50 lbs.
Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Ability to use basic hand tools and power tools (eg. drills, impacts, socket wrenches) Ability to problem-solve, and properly escalate issues as they are encountered in the field Ability to perform necessary
and appropriate duties for set-up and load-out in a safe and efficient manner, including the loading and unloading of event trucks.
Must work well in a team-based environment, and communicate effectively with team members Must be prompt and be able to work all shifts as assigned 11/06/2023 – 11/21/2023: Dazzling Nights Load-in (no weekends) 1/03/2024 – 1/12/2024 (exact end date TBD): Dazzling Nights Load-out (no weekends) Pay Details: Starting at $20/hr. Position: Event Staff - Entry/Parking Hosts Position Overview: Entry/Parking Hosts will provide excellent guest service to ensure Memoir quality standards are met. Entry/Parking Hosts will help promote event safety by monitoring attendees for signs of disruptive behavior (such as excessive intoxication), potential environmental hazards (tripping) and are comfortable with escalating issues to management as necessary.
Entry/Parking Hosts will be expected to identify a variety of ticket types, and provide assistance to guests accordingly (General Admission tickets) Entry/Parking Hosts will answer a variety of guest questions and must be knowledgeable about many parts of the event, providing the most accurate and up to date information possible Entry/Parking Hosts will be responsible for the daily opening and closing procedures relevant to their area Requirements: Ability to to complete physically demanding tasks, such as standing and/or walking for long periods of time.
Ability to work outside in various weather conditions (heat, rain, cold temperatures) Ability to lift objects up to 50 lbs. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. At least one year of Customer Service Experience Must be prompt and be able to work all shifts as assigned Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are recommended.
Closed toes shoes are required at all times) This position will staff critical customer service positions: onsite ticket scanners, onsite parking host and off-site parking host/ticket scanners. The Ideal Candidate: Has customer service experience, excellent problem-solving skills and an acute attention to detail Has prior experience with the Universe Box Office app or other mobile ticketing platforms Enjoys interacting with guests and also having a role behind the scenes Is a team player Is reliable Has an outwardly presentable demeanor & attitude Dates: SEE BELOW FOR Various Event Dates Pay Details: Starting at $17/hr.
Position: Greeter (Arrivals Host) Position Overview: Arrivals Hosts will provide excellent guest service to ensure Memoir quality standards are met. Arrivals Hosts will greet our guests as they enter the event, and be our last goodbye as guests leave. Arrivals Hosts will help promote event safety by monitoring attendees for signs of disruptive behavior, like excessive intoxication, potential environmental hazards (tripping) and escalating issues to management as necessary. Arrivals Hosts will answer a variety of guest questions, and must be knowledgeable about many parts of the event, providing the most accurate and up-to-date information possible Arrivals Hosts will be responsible for the daily opening and closing procedures relevant to their area Requirements: Ability to to complete physically demanding tasks, such as standing and/or walking for long periods of time.
Ability to work outside in various weather conditions (heat, rain, cold temperatures) Ability to lift objects up to 50 lbs. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
At least one year of experience in a guest-facing role Must be prompt, and be able to work all shifts as assigned. Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are recommended. Closed toes shoes are required at all times) The Ideal Candidate: Has customer service experience, excellent problem solving skills, and an acute attention to detail Has prior experience with the Universe Box Office app or other mobile ticketing platforms Enjoys interacting with guests and can also have fun working a role behind the scenes Is a team player Is reliable Has an outwardly presentable demeanor & attitude Dates: SEE BELOW FOR Various Event Dates Pay Details: Starting at $17/hr.
Position: Rover/Supervisor Position Overview: Rover/Supervisors will provide excellent guest service to ensure Memoir quality standards are met. Rover/Supervisors will walk their area continuously and monitor their assigned areas. Rover/Supervisors may also provide breaks to staff members by filling in positions in their areas of responsibility and assist the Event Manager with the overall operation of the Event. Rover/Supervisors will help promote event safety by monitoring attendees for signs of disruptive behavior, like excessive intoxication, potential environmental hazards (tripping) and escalating issues to management as necessary.
Rover/Supervisors will answer a variety of guest questions, and must be knowledgeable about many parts of the event, providing the most accurate and up to date information possible. Rover/Supervisors will assist guests in finding their way through the gardens by offering concise directions and communicating with teammates. Rover/Supervisors will be responsible for the daily opening and closing procedures relevant to their area Requirements: Ability to to complete physically demanding tasks, such as standing and/or walking for long periods of time.
Ability to work outside in various weather conditions (heat, rain, cold temperatures) Ability to lift objects up to 50 lbs. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. At least one year of experience in a guest-facing role Must be prompt, and be able to work all shifts as assigned. Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are recommended.
Closed toe shoes are required at all times) The Ideal Candidate: Has customer service experience, excellent problem solving skills, and an acute attention to detail Has prior experience with the Universe Box Office app or other mobile ticketing platforms Enjoys interacting with guests and also having a role behind the scenes Is a team player Is reliable Has an outwardly presentable demeanor & attitude Dates: SEE BELOW FOR Various Event Dates Pay Details: Starting at $17/hr. Position: Activation Host (12 activations) Position Overview: Activation Host will provide excellent guest service to ensure Memoir quality standards are met.
Activation Host will supervise interactive areas by maintaining crowd control, line management, traffic flow and overall safety of the guests. They are responsible for bringing the activation alive with a passion for the holiday event. Activation Hosts will ensure event safety by monitoring attendees for signs of disruptive behavior, rough play, misuse of installations, excessive intoxication of guests, potential environmental hazards (like tripping) and escalating any issues to management, as necessary.
Activation Host will answer a variety of guest questions, and must be knowledgeable about many parts of the event, providing the most accurate and up to date information possible Activation Host will be responsible for the daily opening and closing procedures relevant to their area Requirements: Ability to to complete physically demanding tasks, such as standing and/or walking for long periods of time. Ability to work outside in various weather conditions (heat, rain, cold temperatures) Ability to lift objects up to 50 lbs. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
At least one year of experience in a guest-facing role Must be prompt, and be able to work all shifts as assigned. Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are recommended. Closed toe shoes are required at all times) The Ideal Candidate: Has customer service experience, excellent problem solving skills, and an acute attention to detail Has prior experience with the Universe Box Office app or other mobile ticketing platforms Enjoys interacting with guests and also having a role behind the scenes Is a team player Is reliable Has an outwardly presentable demeanor & attitude Dates: SEE BELOW FOR Various Event Dates Pay Details: Starting at $17/hr.
Event Dates are: 24 - 26 November DARK 27, 28, 29 November 30 November - 03 December DARK 04, 05, 06 December 07 December - 10 December DARK 11 December 12 December - 24 December DARK 25 December 26 December - 29 December
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