Location: Oak Park, IL
Company: West Suburban Medical Center
to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency. We offer a competitive benefits package including competitive salary, 401(k) savings plan, medical/dental/vision/life insurance, paid time-off program, Tuition reimbursement, etc.
Job Summary Reporting to the Director of Ancillary Services and according to established policies and procedures uses a variety of the Hospital’s patient information related systems, backsses each case related concern and resolves the issues with regards to appointments, financial matters and clearance for Radiology and other outpatient services. Shares pertinent patient information
with the appropriate personnel to ensure the smooth processing of appointments and information. Job Duties · Ensures that procedures are scheduled for the required services including any necessary changes to appointments based on patient request(s).
· Resolves pre-certification, registration and case-related concerns prior to a patient's appointment using necessary hospital patient information systems. · Gathers pertinent information from insurance carriers, financial counselors and other ancillary staff to ensure services are billed appropriately. · Communicates all exam prep information directly to the patient including directions and registration including arrival times to the facility
and the imaging department. · Resolves case-related concerns after a patient's appointment.
· Provides primary customer relations role for system with all practices assigned · Uses database system to track referrals and patterns of business. · Attends monthly staff meetings. Provides quarterly luncheons with physician practices including monthly physician visits. · Plans, develops and recommends policies and procedure changes as they relate to customer satisfaction and quality improvement. · Conforms to the established Standards of Behavior. · Other duties as assigned. Job Requirements · Preferred two (2) to four (4) years of experience in the healthcare field or in a related area.
· Preferred working knowledge of PACS, PHS and RIS software. · The level of knowledge normally acquired through the completion of an Associate’s Degree or the equivalent combination of experience and training. · Customer relations experience highly preferred. · Intermediate computer software skills in Microsoft Excel, Word and Internet Explorer. · Requires experience backssing and solving customer problems by using excellent interpersonal skills. Utilizes excellent verbal and written communication skills serving a variety of patients and physician practices. · Must possess a working knowledge of commonly used healthcare concepts, practices and procedures with particular emphasis on outpatient services.
· Demonstrates the knowledge and skills necessary to provide customer service appropriate to all of the age groups of patients served by the hospital. · Requires experience in utilization of skills specifically related to conflict management. · Requires the knowledge necessary to use multiple software systems within the hospital. · Requires demonstrated intermediate computer knowledge and the ability to utilize software applications and additional software programs as implemented.
West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
HR & Recruiting Jobs focus on attracting, hiring, and maintaining a workforce within an organization. These roles involve a multitude of tasks such as posting job openings, screening candidates, conducting interviews, managing employee relations, and ensuring compliance with labor laws. Key characteristics include strong communication skills, the ability to handle confidential information, and a knack for understanding both organizational needs and employee well-being. HR professionals not only optimize recruitment processes but also play a vital role in shaping company culture and fostering a productive work environment.
to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency. JOB SUMMARY Responsible for assisting Interventional Radiologist during procedures of organ or body scans on patients. Administers and records isotope dosage in and observes patient during procedure and reports abnormal activity.
Requires a degree in Radiology and Licensure with the American Registry of Radiologic Technologist. (ARRT) l Assist Interventional Radiologist with diagnostic and interventional procedures and services daily, according to protocols established by the Director Obtains films of highest quality under minimal direction and supervision.
Responsible for professional performance and decision making in accordance with the clinical, fiscal and organizational objectives of the department and hospital.
JOB QUALIFICATIONS Completion of an Allied Health Education and an AMA approved program in Radiology. Current ARRT certification (or Registry eligible) and IEMA licensure CPR certification ACLS certification Excellent interpersonal communication skills Ability to handle information in a sensitive and tactful manner JOB DUTIES 1. Demonstrates the WMH Customer Service Values, which are key in providing quality service to patients and customers. 2. Positions, immobilizes and performs patient studies according to the established
“protocol” set by the Radiologist and as requested by referring physicians.
3. Formulates appropriate questions for determining history and process for quality outcome. Makes judgments based on data collected. Uses data gained through backssment and collaboration with the health care team to develop a plan of care for each individual patient. Evaluates scan results for consistent technical quality by visually analyzing the finished hard copy radiograph or digital information. 4. Prepares procedural and examination rooms according to department specific guidelines. Ensures adequate supplies and equipment for function of work area. Initiates work and supply orders.
5. Schedules patients and provides age-appropriate explanation of procedures-preparation. Documents data on appropriate forms and enters information into the computer. 6. Insures the safety of patients, co-workers and property, including the safekeeping and maintenance of confidential information. Participates in related annual reviews. 7. Demonstrates responsibility for own professional practice and growth by ensuring clinical knowledge base and skills are maintained and enhanced. Supports and maintains current knowledge of organizational and unit policies and procedures. 8. Actively participates in QA & I process.
9 Ability to wear lead during procedures requiring fluoroscopy. 10 On Call requirement. West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency. JOB SUMMARY Reporting to the Clinical Manager of Nursing Administration, maintains responsibility for the daily operations of staffing, assigned payroll and clerical duties for the Division of Nursing.
Performs clerical duties as needed. JOB QUALIFICATIONS Two (2) to three (3) years of progressively responsible secretarial experience, preferably in a nursing office setting. Completion of a High School Diploma or its’ equivalent including coursework in typing, office machines and office practices. The analytical ability to perform detailed data gathering and
distribution through computer applications. Previous experience with Microsoft Office software highly desirable. A high level of interpersonal skills in order to communicate effectively with various level of hospital staff and others outside of the hospital.
The ability to use independent judgment to complete tasks. The ability to maintain confidentiality. JOB DUTIES Using the organization’s staffing software, provides daily staffing placement of supplementary Registered Nurses, Patient Care Techs and Unit Secretaries meeting the patient care needs of the Division of Nursing both proactively and reactively. Continuously coordinates the availability of Float Pool Registered Nurses, Patient
Care Techs and Unit Secretaries for each scheduling period ensuring that employee commitments are met.
Records Float Pool employee compliance with mandatory in-services and competency tests. Maintains files for each Float Pool employee, updates the files as necessary. Maintains employee files on contract labor staff. Refers Float Pool employee noncompliance concerns to the Clinical Manager for follow-up. Tracks completion and submission of performance evaluations to Float Pool employees. Responsible for assigned payroll to include the input of general payroll, borrowed personnel, exception notices, bonus payments and tracking of overtime and contract labor expenses.
Gathers data and calculates the assigned accruals for submission to the Finance Department. Responsible for the orientation and training of other clerical staff. Clerical duties to support the division of nursing to include but not limited to meeting makers, minutes, folder upkeep, clerical documentation, invoices and emailing follow up to managers / leaders for deadline of documentatioin. Conforms to the established Standards of Behavior. Other duties as assigned. West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency. Sign-on Bonus Eligible JOB SUMMARY Responsible for performing Mammography diagnostic services on a daily basis, according to protocols established by the Director.
Obtains films of highest quality under minimal direction and supervision. Responsible for professional performance and decision making in accordance with the clinical, fiscal and organizational objectives of the department and hospital. JOB QUALIFICATIONS Completion of an Allied Health Education and AMA approved program in Radiology Current ARRT, Mammography Certification and IDNS licensure (or Registry
Eligible with certification within one year of hire) One year full-time general radiology and one year mammography experience, or related work scope CPR certification Excellent interpersonal communication skills Ability to handle information in a sensitive and tactful manner JOB DUTIES Demonstrates the WMH Customer Service Values, which are key in providing quality service to patients and customers.
Positions, immobilizes and performs patient studies according to the established “protocol” set by the Radiologist and as requested by referring physicians. Formulates appropriate questions for determining history and process for quality outcome. Makes judgments based on data collected.
Uses data gained through backssment and collaboration with the health care team to develop a plan of care for each individual patient.
Evaluates scan results for consistent technical quality by visually analyzing the finished hard copy radiograph or digital information. Prepares examination rooms according to department specific guidelines. Ensures adequate supplies and equipment for function of work area. Initiates work and supply orders. Schedules patients and provides age appropriate explanation of procedures-preparation. Documents data on appropriate forms and enters information into the computer. Insures the safety of patients, co-workers and property, including the safekeeping and maintenance of confidential information.
Participates in related annual reviews. Demonstrates responsibility for own professional practice and growth by ensuring clinical knowledge base and skills are maintained and enhanced. Supports and maintains current knowledge of organizational and unit policies and procedures. Actively participates in QA & I process. West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
