Location: Orlando, FL
Company: Memoir Agency
looking for tenacious, collaborative, and passionate people to join the staff for our 2023-24 season. This year's epic events include our Halloween productions, Happy Frights & Haunting Nights , as well as our flagship event Dazzling Nights. Memoir Agency is hiring qualified individuals for the following part-time, seasonal Event Staff roles and preferred candidates should have a high school diploma or GED: Supervisor Installation Attendant Candy Station Attendant / Roamer Greeter Build Crew Please see below for position specific details.
DATE RANGE: Varies per role, September 26, 2023 - January 15, 2024 COMPENSATION RANGE: $17 - $20 per hour PLEASE NOTE: THESE ROLES ARE PART-TIME, SEASONAL
ROLES SUPERVISOR Position Overview: Supervisors will provide excellent guest service to ensure Memoir quality standards are met. Supervisors will walk their area continuously and monitor their assigned areas.
Supervisors may also provide breaks to staff members by filling in positions in their areas of responsibility. Supervisors will help promote event safety by monitoring attendees for signs of disruptive behavior, like excessive intoxication, potential environmental hazards (tripping) and escalating issues to management as necessary. Supervisors will answer a variety of guest questions, and must be knowledgeable about many parts of the event, providing the most accurate and up to date
information possible. Supervisors will assist guests in finding their way through the gardens by offering concise directions and communicating with teammates.
Supervisors will be responsible for the daily opening and closing procedures relevant to their area Requirements: Ability to complete physically demanding tasks, such as standing and/or walking for long periods of time. Ability to work outside in various weather conditions (heat, rain, cold temperatures) Ability to lift objects up to 50 lbs. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. At least one year of experience in a guest-facing role Must be prompt, and be able to work all shifts as assigned.
Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are recommended. Closed toe shoes are required at all times) The Ideal Candidate: Has customer service experience, excellent problem solving skills, and an acute attention to detail Has prior experience with the Universe Box Office app or other mobile ticketing platforms Enjoys interacting with guests and also having a role behind the scenes Has prior experience leading and motivating other team members Is reliable Has an outwardly presentable demeanor & attitude Pay Details: Starting at $20/hr.
Event staff can expect to work about 25 hours each week of the event. Payments will be made weekly. INSTALLATION ATTENDANT Position Overview: Installation Attendants will provide excellent guest service to ensure Memoir quality standards are met. Installation Attendants will supervise interactive areas by maintaining crowd control, line management, traffic flow and overall safety of the guests. Installation Attendants will ensure event safety by monitoring attendees for signs of disruptive behavior, rough play, misuse of installations, excessive intoxication of guests, potential environmental hazards (like tripping) and escalating any issues to management, as necessary.
Installation Attendants will answer a variety of guest questions, and must be knowledgeable about many parts of the event, providing the most accurate and up to date information possible Installation Attendants will be responsible for the daily opening and closing procedures relevant to their area Requirements: Ability to to complete physically demanding tasks, such as standing and/or walking for long periods of time.
Ability to work outside in various weather conditions (heat, rain, cold temperatures) Ability to lift objects up to 50 lbs. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Must be prompt, and be able to work all shifts as assigned. Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are recommended. Closed toe shoes are required at all times) The Ideal Candidate: Has customer service experience, excellent problem solving skills, and an acute attention to detail Has prior experience with the Universe Box Office app or other mobile ticketing platforms Enjoys interacting with guests and also having a role behind the scenes Is reliable Has an outwardly presentable demeanor & attitude Pay Details: Starting at $17/hr Event staff can expect to work about 25 hours each week of the event.
Payments will be made weekly. CANDY STATION ATTENDANT / ROAMER Position Overview: Candy Station Attendants will provide excellent guest service to ensure Memoir quality standards are met. Candy Station Attendants will pass out candy to guests at designated areas.
Candy Station Attendants will restock candy throughout their shift. Candy Station Attendants will ensure proper candy inventory levels are maintained and communicated to leadership. Candy Station Attendants will help promote event safety by monitoring attendees for signs of disruptive behavior, like excessive intoxication, potential environmental hazards (tripping) and escalating issues to management as necessary. Candy Station Attendants will answer a variety of guest questions, and must be knowledgeable about many parts of the event, providing the most accurate and up to date information possible.
Candy Station Attendants will be responsible for the daily opening and closing procedures relevant to their area. Candy Station Attendants will need to take on a second role during Haunting Nights, as there is no trick or treat experience during that show. These roles include simple non-speaking costumed roles (like dressing up as a ghost), as well as working with other characters. Requirements: Ability to complete physically demanding tasks, such as standing and/or walking for long periods of time. Ability to work outside in various weather conditions (heat, rain, cold temperatures) Ability to lift objects up to 50 lbs.
Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Must be prompt, and be able to work all shifts as assigned. Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are recommended. Closed toes shoes are required at all times) The Ideal Candidate: Has customer service experience, excellent problem solving skills, and an acute attention to detail Has prior experience with the Universe Box Office app or other mobile ticketing platforms Enjoys interacting with guests and also having a role behind the scenes Is reliable Has an outwardly presentable demeanor & attitude Pay Details: Starting at $17/hr.
Event staff can expect to work about 25 hours each week of the event. Payments will be made weekly. BUILD CREW Job Description: Assist in loading/ unloading of trucks, and bringing materials to location on site Building various sets/ activations throughout the event footprint Setup of production elements (eg. Audio, Lighting) Use of basic hand tools and power tools Requirements: Ability to complete physically demanding tasks, such as standing and/or walking for long periods Ability to lift objects without an established maximum weight, though most objects will be below 50 lbs.
Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Ability to use basic hand tools and power tools (eg. drills, impacts, socket wrenches) Ability to problem-solve, and properly escalate issues as they are encountered in the field Ability to perform necessary and appropriate duties for set-up and load-out in a safe and efficient manner, including the loading and unloading of event trucks.
Must work well in a team-based environment, and communicate effectively with team members Must be prompt, and be able to work all shifts as assigned Must have an all online class schedule for Fall 2023 Semester Pay Details: Starting at $17/hr. Higher rates may be offered for potential staff with significant experience. Build crew will work approximately 40 hours per week during install and strike periods. Payments will be made weekly. GREETER Position Overview: Greeters will provide excellent guest service to ensure Memoir quality standards are met. Greeters will greet our guests as they enter the event, and be our last goodbye as guests leave.
Greeters will help promote event safety by monitoring attendees for signs of disruptive behavior, like excessive intoxication, potential environmental hazards (tripping) and escalating issues to management as necessary. Greeters will answer a variety of guest questions, and must be knowledgeable about many parts of the event, providing the most accurate and up to date information possible Greeters will be responsible for the daily opening and closing procedures relevant to their area Requirements: Ability to to complete physically demanding tasks, such as standing and/or walking for long periods of time.
Ability to work outside in various weather conditions (heat, rain, cold temperatures) Ability to lift objects up to 50 lbs. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Must be prompt, and be able to work all shifts as assigned. Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are recommended. Closed toes shoes are required at all times) Staff Must be willing and able to step into other roles on the event site after an appropriate amount of training.
These other areas include, but are not limited to; ticket scanning, parking, and other general event staffing roles. The Ideal Candidate: Has customer service experience, excellent problem solving skills, and an acute attention to detail Has prior experience with the Universe Box Office app or other mobile ticketing platforms Enjoys interacting with guests and also having a role behind the scenes Is reliable Has an outwardly presentable demeanor & attitude Pay Details: Starting at $17/hr. Event staff can expect to work about 25 hours each week of the event. Payments will be made we
HR & Recruiting Jobs involve roles dedicated to managing an organization's human resources and talent acquisition processes. The primary focus is finding, attracting, and hiring talent, while also maintaining employee relations, performance management, benefits administration, and compliance with labor laws. Key attributes for these jobs include excellent interpersonal skills, strong communication abilities, the knack for negotiation, and a strategic mindset. HR professionals ensure a positive work environment and cultivate a culture that aligns with the company's goals and values.
HR & Recruiting jobs involve roles related to the management of an organization’s human resources. This encompasses recruiting and hiring new staff, coordinating employee benefits, performance management, training, and ensuring compliance with labor laws. Key features of such jobs include strong interpersonal skills, the ability to handle confidential matters, a strategic approach to workforce planning, and staying abreast of changes in employment legislation. HR professionals shape company culture and are integral in fostering a productive and positive work environment.
HR & Recruiting Jobs involve roles dedicated to managing an organization's human resources and talent acquisition processes. The primary focus is finding, attracting, and hiring talent, while also maintaining employee relations, performance management, benefits administration, and compliance with labor laws. Key attributes for these jobs include excellent interpersonal skills, strong communication abilities, the knack for negotiation, and a strategic mindset. HR professionals ensure a positive work environment and cultivate a culture that aligns with the company's goals and values.
HR & Recruiting Jobs refer to employment positions focused on acquiring, managing, and developing a company's workforce. These roles involve attracting top talent, conducting interviews, managing employee relations, and implementing policies that align with the organization's goals. Key characteristics of these jobs include strong interpersonal skills, strategic thinking, and a knowledge of employment laws. These professionals are integral to shaping a positive work environment and supporting the growth and retention of employees.
