Location: Chesapeake, VA
Company: GFL Environmental
information and track productivity. Key Responsibilities: Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies. Dispatch calls to routes based upon designated route and driver location.
Perform driver check-ins at day's end to ensure complete and accurate paperwork completion. Distribute, collect and review route sheets for proper days end data entry. Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues. May perform some additional responsibilities as assigned by the Operations Manager. ] Interacts with customers, customer service department,
sales, & Operations staff reporting to Operations Manager. Works with routing specialists to optimize routes. Fields incoming calls / emails from customers.
Trouble shoots and resolves potential delivery and pickup problems before they result in service issues. Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. Records and document information from drivers and distributes to appropriate departments. Communicates with maintenance shop personnel. Must be able to communicate effectively and professionally via email, telephone and two way devices. Knowledge, Skills, Abilities and Competencies: Completion of high school. Post-secondary
courses or diploma would be considered an asset. 1-2 years in a transportation, dispatch or customer service role.
Strong communication and interpersonal skills. Strong customer focus. Proven ability to multi-task & ability to prioritize tasks. Proficient in MS Outlook, Excel, Word. Knowledge of industry an asset. Advanced skill level with software applications and word processing accuracy including adequate typing speed. Required to work extended hours including occasional weekends. Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills. Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment.
#GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, interactionual identity and orientation, age, religion or disability, but enriches itself through these differences.
GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
HR & Recruiting Jobs refer to positions within the Human Resources and Recruitment field. These roles center around managing the most valuable asset of any organization: its people. Key features of jobs in this sector include talent acquisition and placement, employee relations, performance management, training and development, benefits administration, and compliance with labor laws. Professionals in this area are critical for fostering a positive work environment, ensuring the right fit for roles, and cultivating organizational culture. Their strategic involvement impacts employee retention and contributes to overall business success.
HR & Recruiting Jobs refer to positions within the Human Resources and Recruitment field. These roles center around managing the most valuable asset of any organization: its people. Key features of jobs in this sector include talent acquisition and placement, employee relations, performance management, training and development, benefits administration, and compliance with labor laws. Professionals in this area are critical for fostering a positive work environment, ensuring the right fit for roles, and cultivating organizational culture. Their strategic involvement impacts employee retention and contributes to overall business success.
HR & Recruiting Jobs refer to the roles within an organization focused on attracting, hiring, and retaining employees. Such positions include HR Managers, Recruiters, Talent Acquisition Specialists, and HR Generalists. These roles typically involve tasks such as developing job descriptions, screening candidates, conducting interviews, onboarding new employees, managing benefits and payroll, as well as handling employee relations and compliance with labor laws. A characteristic feature of these jobs is the combination of interpersonal skills with knowledge of HR processes and labor regulations to enhance the workforce and aid in organizational growth.
HR & Recruiting Jobs focus on attracting, hiring, and maintaining a workforce within an organization. These roles involve a multitude of tasks such as posting job openings, screening candidates, conducting interviews, managing employee relations, and ensuring compliance with labor laws. Key characteristics include strong communication skills, the ability to handle confidential information, and a knack for understanding both organizational needs and employee well-being. HR professionals not only optimize recruitment processes but also play a vital role in shaping company culture and fostering a productive work environment.
