will be expected to perform routine manual tasks to maintain cleanliness, sanitary conditions, and appearance inside and outside of guest rooms and common areas while also interacting regularly with the guest, their accompanying pets, and other Roadhouse and Best Friends team members.
Essential Duties and Responsibilities: Be designated laundry person when needed and at least two days out of the work week. Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers
as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict. Participate in all housekeeping-related tasks such as sweeping, mopping, and washing windows and walls, dusting, vacuuming, stripping and making beds , assisting in our on-premises laundry, trash removal, and scrubbing of floors and bathrooms.
Maintain public areas and ensure guest rooms are well-stocked with toiletries and supplies. Perform routine basic maintenance in guest rooms such as changing bulbs, tightening toilet seats, cleaning up after pets, TV/cable troubleshooting, plunging toilets, cleaning microwaves and coffee
makers. Respond to special requests from guests, such as fresh towels, sheets, light cleaning, early check-ins, or late check-outs, etc.
Supports sanctuary housekeeping team as assigned. Skills and Experience: Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner. Must be willing to work weekends and holidays. Ability to apply effective independent judgment and problem solving skills. Ability to professionally advocate Best Friends' positions on issues. Exhibits excellent interpersonal skills and customer service oriented in all contacts with guests and staff. Work with a positive outlook, upbeat, energetic, and takes initiative.
Collaborative nature and willingness to work with various colleagues. Physical Requirements: Must be able to routinely lift 40 to 50 pounds. Must be ok with exposure to various animal allergens Must be able to perform strenuous physical activity on a frequent basis, including, but not limited to: walking up/down stairs, lifting and carrying, reaching, stooping, squatting, cleaning and bending. During the selection process, candidates may be asked to participate in an onsite paid 2-day working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society.
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
Position Summary: Supervisors, working under the guidance of the Director and Manager, play a key role in achieving Best Friends Animal Society's organizational no-kill mission and goals. Supervisors provide oversight of the health, care, and wellbeing of Sanctuary dogs, and leadership and mentorship for the care specialists and volunteers in their assigned areas and act with urgency and efficiency to maximize lifesaving.
Essential Duties and Responsibilities: Promote, coordinate, and facilitate innovative solutions to maximize lifesaving. Manage, promote, support, empower, and enable staff and volunteers to maximize lifesaving and quality of care. Serve as a care provider alongside
team members, and liaison between Dogtown and other departments, ensuring all department objectives for care, and health and behavior monitoring, as established by leadership, are met.
Work collaboratively with all Best Friends' department teams for the care, benefit, promotion, and ultimate outcome of all dogs in our care. Maintain a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions. Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit
of authenticity, kindness, and positive influence with each other, our visitors, volunteers as well as to the animals every day.
Provide support, training, and performance feedback; participate in performance conversations; support hiring and onboarding; ensure teams meet expectations for Best Friends' program requirements and procedures; support teams so that each person achieves their fullest potential as contributors to Best Friends mission and goals. Other duties as assigned. Skills and Experience: Minimum of 1 year of experience working with dogs in an animal sheltering, animal behavior, or veterinary setting is required. Ability to work with, leash, kennel, walk, and handle all dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs.
Experience in leading teams or managing people preferred but not required. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process. Bilingual or multi-lingual skills preferred but not required; strong communications skills, presentation experience with the ability to professionally advocate Best Friends' position on issues.
Resourceful, get-it-done attitude; an initiative to assist in any area or process; problem-solving, seeking answers independently and enthusiastically; the flexibility to persist until goals are achieved. Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands. Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn.
Physical Requirements: Must be able to: Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. Work at a computer or driving a car for extended periods of time with repetitive typing, sitting, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Exposure to dogs, cats, and other animals of all sizes, temperaments, and medical status.
Valid driver's license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed. Daily hours and days of the week may vary according to the needs of the department schedule; the position includes weekends, nights, and holiday work. During the selection process, candidates may be asked to participate in an onsite working interview. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
till the position is filled - (Recruiter phone screens will occur prior to these interviews). Essential Duties and Responsibilities: Answer and/or direct incoming phone calls placed to the Cat World and CCP extension and assist with routing and answering general emails and other written correspondence, including triaging incoming local cat placement requests.
Deliver, collect and distribute mail. Provide administrative support to the Director and Supervisors. Maintain payroll records including coordination of PTO requests, holidays, etc. and entry of data into ADP. Order food, supplies and equipment. Coordinate and maintain meeting schedules including weekly staff meetings. Participate
in staff meetings and take minutes of those meetings to distribute to staff. Communicate cat crossings to staff. Create and maintain all cat records Ezyvet, Shelterluv, Paws4me.
Assist Director, Supervisors, and other staff with special projects including presentations, research, and data collection. Help create and maintain written protocols for Cat World. Update monthly department stats board. Assist in tracking departmental finances. Prepare department invoices for approval by Director and send to Accounts Payable department. Prepare department credit card reconciliation statements in Certify. Assist Director and Supervisors with new hire onboarding. Caregiving, including
medicating, bathing, feeding, cleaning, laundry, coordinating medical care, and working with volunteers.
Interact with volunteers, interns and visitors, answering questions, promoting Best Friends mission and assisting with their needs. Relate to employees, volunteers and visitors in a friendly, informative, and professional manner. Take initiative and identify improvements. Be attentive to others needs and willingly assist as required. Display a willingness to learn and ask questions. Other duties as assigned. Skills and Experience: Strong desire to work with cats and people. Must be able to work with all cats, including those with health concerns/conditions, including but not limited to Methicillin-resistant Staphylococcus aureus (MRSA), feline immunodeficiency virus (FIV), feline leukemia virus (Fe LV), and ringworm.
One to two years related administrative experience preferred. Must have proficiency with a variety of computer software applications in word processing, spreadsheets, research, and presentation software (Microsoft Windows, Word, Excel, Power Point, Outlook, Teams and related software). Must be comfortable learning new software programs and using online information systems. Accurate, appropriate, clear, and concise written and verbal communication skills.
Strong listening skills. Outstanding organizational skills and attention to detail. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Experience in interacting with the general public (customer service) preferred. Demonstrates approachability when dealing with the general public. Demonstrates ability to create and encourage a positive work environment. Strong interpersonal skills, i. e. ability to develop positive relationships with others and demonstrate sensitivity to the thoughts, feelings and perspectives of others.
Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner. Must be willing to work weekends and holidays. Must have a valid driver's license and qualify for BFAS insurance. Flexibility and enjoyment of a variety of people and tasks. Ability to apply effective independent judgment. Problem-solving skills Ability to professionally advocate Best Friends' positions on issues. Physical Requirements: Must be able to routinely lift 40 to 50 pounds. Must be able to work out of doors in all weather conditions, with temperatures ranging from below freezing to 100+ degrees.
Must be able to perform strenuous physical activity on a frequent basis, including, but not limited to: climbing up and down ladders, lifting and carrying, reaching, stooping, squatting, cleaning and bending. Must be able to sit for long periods of time. Must be able to work at a computer for extended periods of time with repetitive typing, arm and hand motion. During the selection process, candidates may be asked to participate in an onsite working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society.
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
goal by providing the hands-on care for the animals at the sanctuary, working with all departments to find those animals homes wherever possible, and serving as mission and brand ambassadors for the tens of thousands of guests, volunteers, and adopters who visit the sanctuary annually.
Purpose: The Dogtown specialists work within a team setting to oversee the health, wellbeing, and general care of dogs. They have a unique role as the direct day-to-day connector between the animals in our care and our supporters. As such these specialists represent Best Friends through in-person work, conversations, demonstrations, tour presentations, and other activities. Essential Duties and Responsibilities:
Outcomes & Ambassadorship Support lifesaving objectives throughout the department, providing feedback and support for outcome plans, assist with all aspects of the adoption process, regularly update animal photos and bios, provide superior customer service to visitors, volunteers, and adopters.
Serve as a sanctuary ambassador, representing Best Friends' work to visitors and volunteers, and speaking to the sanctuary's special role in Best Friends' no-kill goals. Support a " volunteers-first" team giving every volunteer the opportunity to maximize their skills and value towards Best Friends' lifesaving activities, and inspiring visitors to continue the work in their communities.
Provide for the safety and hands-on training of volunteers, both individuals and groups, including orienting them to the assigned area and tasks; answering questions as needed.
Greet and conduct tours, speak about specific animals, the work of Dogtown and the sanctuary, answer questions and assist visitors with their needs. Work alongside and support interns, workshop attendees, and other categories of visitors. Care Provide basic and routine care for animals per department guidelines including but not limited to feeding, watering, transporting to appointments (clinic, hydrotherapy, grooming, etc. ), and light grooming. Support animals with medical issues, which may include zoonotic disease, by medicating, treating, preparing special diets, observing and reporting, and assisting in the maintenance of required veterinary records.
Providing socialization, enrichment, and exercise for animals as outlined by leadership; identifying behavioral issues and sharing observations with team members and leaders; following behavior or training plans as developed for the department or specific dogs. Cleaning work areas and preserving physical appearance of dog buildings and grounds: scooping, raking, sweeping, shoveling, dusting, mopping, trash removal, scrubbing, weeding, etc.
noting maintenance or repairs needed and reporting per protocol. General Deliver superior customer service relating to all visitors, adopters, fosters and transfer partners in a friendly, informative and professional manner. Follow Best Friends policies, procedures, and task lists for daily lifesaving outcome assignments; including accurate and timely communications, work completion, data entry, and recordkeeping. Travel to support partner shelters and working directly with their shelter staff on an occasional bass with the expectation of at least one shelter visit per year to help implement and support operational improvement and sustainable lifesaving.
Other duties as assigned. Skills and Experience: Experience working with dogs in a professional setting or significant volunteer experience with dogs is required. Minimum of 1 year of experience is preferred. Ability to work with, leash, kennel, walk, and handle dogs, including those with health and/or behavior conditions/concerns including shyness, fearfulness, and aggression; basic ability to identify and speak to medical and behavioral characteristics of dogs. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process, experience interacting with the public (customer service) preferred.
Ability to professionally speak about Best Friends activities and positions on issues. Resourceful, get-it-done attitude; ability to adopt to new work areas or processes; problem solving, seeking answers independently and enthusiastically; flexibility to persist until department goals are achieved. Strong interpersonal skills, positive attitude, a team player, personable, professional, and able to get along with people from different backgrounds.
Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands; with accurate, appropriate, clear and concise written and verbal communication skills; and strong listening skills. Basic experience with Microsoft Office products; familiarity with shelter software (Best Friends uses Shelterluv), or desire to learn. Physical Requirements: Must be able to: Routinely lift 65 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.
Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Daily exposure to dogs, cats and other animals of all sizes, temperaments, and medical status. Valid driver's license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed. Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights and holiday work.
Ability to travel occasionally to support partner shelters and partner shelter staff in sustainable lifesaving work. During the selection process, candidates may be asked to participate in an onsite working interview. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
