Location: Denali National Park, AK
Company: Aramark
live entertainment. 6.2 million acres of Denali National Park & Preserve is home to Mount Denali, the highest point in North America. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks.
Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp. The Front Desk Manager will be responsible for overseeing the day-to-day operations of the front desk, ensuring a seamless and positive experience for all guests and visitors. Job Responsibilities Meet and exceed the expectations of our customers and clients Supervise and monitor team members to ensure
a high level of guest service is always delivered. Empower staff to answer questions and make appropriate decisions. Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.
Maintain the highest level of Customer Service and Professionalism by understanding all aspects of customer service and hospitality. Directly participate and support all Operations of the Front Office areas. Maintain budget guidelines as set forth by immediate Supervisor, Controller, or General Manager and establish and track cost savings wherever possible. Daily, review all Pass-On, Checklists and Night Audit information and conduct any necessary follow-up. Meet with
the Office team to review issues, disseminate information and formulate a plan of action each week.
Maintain constant knowledge of current and future arrivals. Respond to all requests and takes ownership of all issues, ensuring proper outcomes and solutions. Resolve guest, client and staff issues with efficiency and diplomacy. Responsible for clear and timely communications relative to all Front Office Operations. Responsible for coordinating in Property Management System all Out of Order Rooms, Special Requests, Room Blocks and Guest Profiles. Prepare all Staff Schedules: minimizing overtime hours, honoring schedule restrictions, Time off Requests, and business demands.
Responsible for submitting accurate Payroll Records. Handle all discipline issues within the department, prepare documentation and meet with employees. Ensure all employees are in accordance with the policies and procedures set forth in the employee handbook. Train front desk personnel Oversee all front desk operations. Qualifications Associate Degree or Bachelors Degree in hospitality field preferred. Further courses in guest services preferred. A strong knowledge of personal computers is essential. Three years in hospitality services or like environment performing like duties as an Assistant Front Office Manager.
Two years management experience. Experience in all facets of providing guest services. Must be able to lead, motivate, and communicate effectively with others. Strong organizational abilities are essential. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.
So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter.
Hospitality and travel jobs encompass a wide range of positions within the service industry that focus on providing experiences and services to guests and travelers. These roles include hotel management, front desk operations, housekeeping, food and beverage services, tour guiding, and travel coordination. Key characteristics of these jobs often involve strong customer service skills, a welcoming attitude, a knack for organization, and the ability to handle various tasks to ensure guest satisfaction and smooth travel experiences. The sector is known for its dynamic work environment, multicultural interactions, and opportunities for working in diverse locations around the world.
and will work hard to make sure your home looks great. Whether you're looking for one-time cleanings or regular maintenance, I'm here to help. My rates are affordable at $45.00 an hour with a 4 hour minimum and I'm available to discuss your needs. I come with my own supplies and cleaning products and rainbow vacuum to get EVERYTHING out.
If you're interested in my services, please don't hesitate to reach out! I'm looking forward to hearing from you. (907)741.
This is what we strive for in all of the connections we create for our guests and for each other. What will you do in this job?Attend to multiple tasks in preparing facilities for daily operations. Main duties include guest interaction, serving three meals a day to overnight guests, maintaining cleanliness of dining room and lounge, food and beverage service, including morning coffee service, preparing service cutlery and general maintenance of the facilities Provide excellent customer service to guests and other team members Make sound judgments and anticipate issues and opportunities Handle comments, complaints and concern, with a high level of efficiency and in the best interest of the guest
Work closely with all other departments to ensure overall guest satisfaction Ensure that guests special needs are met, including dietary restrictions, and the information is communicated to the Chef immediately Greet arriving/departing guests in a professional and pleasant manner Be knowledgeable of daily functions or activities occurring at the Lodge and in area to answer guests questions Familiarize guests with local activities and lodge services including safety procedures Prepare wood burning fires in lounge and dinning room as needed Prepare wood burning sauna as requested by guests Prepare firepit as requested by guests Works closely and facilitates information to the Chefs and kitchen
crew to assure that guest needs and information are communicated effectively Keep work areas clean, neat, and organized Attend staff meetings and safety meetings Inform Supervisor of any additional needs to carry out duties Ensure that all guests luggage is safely stored and transported to/from assigned destination.
Assist with any lost, missing, no name , etc. luggage Correctly tag bags upon guest arrival at the Adventure Center, ensure bags get on the proper boat and that you escort the guests at time of departure Communicate to the Front Desk in the KFT lobby if any guest issues arise or if a Wilderness Lodge guest does not show up for their scheduled departure Report any safety issues immediately to Supervisor Pass on any important information to the KFT Front Desk and to the KFWL manager on duty or wilderness lodge kitchen Continuously interact with guests regarding safety practices and island information Conduct food and beverage service including setting and preparing the wilderness lodge dining room, setting and cleaning the lounge, serving guests and cleaning the wilderness lodge lounge, bathroom, and dining rooms after each meal Participate in island cleaning routines to include cleaning guest cabins, clearing tables, washing dishes, tending to trash, sweeping, washing windows and cleaning restrooms as needed Participate in the provisioning of the island to include loading/unloading supply vessels, conducting inventories, and properly storing items from food to guest luggage Arrive to work on time, ready to work, dressed in clean uniform, with a neat and clean appearance Participate in emergency response activities including firefighting, emergency medical activities (within an employee s training limitations) and other incidents Other duties as assigned What skills and experience do you need for this job?
Commitment to delivering exceptional guest service Excellent interpersonal and communication skills One year minimum serving experience Minimum 21 years of age Knowledge and proper and up to day liquor procedures What will your work environment be like?We wake up every day to greet glaciers, mountain peaks and pristine lakes.
At Pursuit, we live the dream. We reunited by an intrinsic love of exploring that can t be confined by physical borders. Together, Pursuit teammembers and guests create inspiring memories they will share with their friends and families for years to come. It s all about sharing our amazing destinations.
COVID-19: Safety first is our number one core value. We strive to maintain a safe and healthy environment for our guests and staff. Pursuit follows all CDC guidelines and practices social distancing and other CDC protocols. We strongly encourage all staff to get vaccinated prior to arrival. Associated topics: clean, cleaner, cleanliness, duties, lavavajillas, plates, service assistant, utensils, wash, washer
Hospitality and travel jobs encompass a wide range of positions within the service industry that focus on providing experiences and services to guests and travelers. These roles include hotel management, front desk operations, housekeeping, food and beverage services, tour guiding, and travel coordination. Key characteristics of these jobs often involve strong customer service skills, a welcoming attitude, a knack for organization, and the ability to handle various tasks to ensure guest satisfaction and smooth travel experiences. The sector is known for its dynamic work environment, multicultural interactions, and opportunities for working in diverse locations around the world.
