Location: Stowe, VT
Company: Hyatt Hotels
high standards, and diversity. It's fitting that we are located at the pinnacle of Vermont! We are looking for a Banquet Manager to join our team! Reporting to our Food & Beverage Director in coordination with the Director of Catering, the Banquet Manager is part of a team of leaders managing our Food and Beverage division.
The Banquet Manager's, primary focus will be the banquet division ensuring all events are carried out to our standards. Our ideal candidate will have a watchful eye and an attentive nature that is perpetually tuned in to serving guests in a Food & Beverage environment. Main responsibilities will be setting up, executing, and tearing down banquets, as well as, assisting
in other outlets in the Food & Beverage division when no banquets are currently taking place. Duties include: Organize, control and direct the work of employees in the banquet department and on occasion in other hotel outlets.
Train, evaluate, lead, motivate, and coach staff, including supervisors and captains, to ensure that established cultural and core standards are met. Visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts Consistently offer professional, friendly, and engaging service to clients. Demonstrate professional and positive image to guests and colleagues
at all times, including maintaining a high standard of professional appearance and hygiene at all times and all food and beverage colleagues.
Be the face of the hotel within banquet events with a focus on creating a warm relationship with the event organizers in attendance. Use experience and attentive nature to assist the Conference Services Team in organizing and elevating the guest experience and associate safety in relation to the banquet operation. Responsible for correct billing and implementation of accounting procedures in all areas. Ensure overall cleanliness, compliance and proper set up of tables, bar, banquet setups and other items including assisting with the setups.
Establish organization of banquet storage areas and equipment and monitor to ensure compliance. Establish flow of communications between shifts and teams to ensure clear communication between Banquets, Outlets & Catering Department. Monitoring staffing levels of FT, PT and On Call pools as well as scheduling, hiring and adherence to scheduling guides. Creation and adherence to Banquet SOP's and Department Best Practices. Assist with restaurant outlet service as needed. Following all safety and sanitation policies Attend meetings, including banquet event order meetings, as required.
Other duties as assigned. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now. The Perks (vary by hours committed): Paid Time Off Heath Benefits - after 30 days! Winter- Ski Pass to Stowe Mountain Resort Summer- Golf Membership to Stowe Country Club Complimentary and discounted stays at Hyatt Hotels worldwide Onsite Fitness Membership Employee discounts at the Spa & Restaurant Outlets 401(k) Matching And much more!
Learn more about Spruce Peak and everything else we have to offer here! Besides great pay and benefits the work is interesting, challenging and you'll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family. Proud diversity advocates and EOE. Qualifications 3-5 years of previous experience working as a Banquet Manager or Banquet Director for a full-service property with a minimum of $4 million in annual Events and Catering revenue.
Tourism and Hospitality Diploma or Degree an asset Serv Safe certified and Alcohol Service Permit Required. Knowledge of banquet setups, banquet bartending and banquet service standards required. Must be able and willing to stand for long periods of time, as business volumes dictate. The position requires full mobility, continuous quick-paced movement, lifting and carrying up to 30 pounds and pushing food carts up to 100 pounds.
You must be physically able to setup a banquet room and move tables. Computer skills required with knowledge of Microsoft Excel, Microsoft Word and POS systems. Must be able to work a flexible schedule, with shifts including weekends, holidays and late evenings We welcome you: Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. PDN-9ac5aaa2-e88b-439a-abf5-d5c9d0fcd75f
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