Location: Vero Beach, FL
Company: Benchmark, Pyramid Luxury & Lifestyle
Hospitality and travel jobs encompass a variety of roles within the service industry that cater to clients' needs for accommodation, food, tourism, and leisure activities. These positions can range from hotel management, travel consulting, tour guiding, to event planning, and more. Characterized by their focus on customer satisfaction and experiences, these roles often require strong communication skills, a service-minded attitude, and the ability to work in a fast-paced environment. Employees in this sector typically interact with a diverse clientele, necessitating cultural sensitivity and adaptability. The hospitality and travel industry rewards those who are passionate about creating memorable experiences and who thrive in dynamic, customer-centric settings.
Hospitality and travel jobs refer to careers within the industries that cater to providing service and experiences for travelers and guests. These roles are diverse and can include positions such as hotel management, concierge services, travel coordination, tour guides, and restaurant staff. Key characteristics of these jobs are a strong focus on customer service, cultural sensitivity, effective communication skills, and the ability to handle logistics and solve problems swiftly. These positions often offer opportunities to meet people from different backgrounds and may require flexibility, as work hours can vary, including weekends and holidays.
guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information. Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations. Assign guests to proper Sales Executive and track and update reports regarding line rotation.
Award premiums (gifts) to guests upon completion of sales presentation and track premium delivery in computer system. Ensure that the common areas in the gallery are neat, clean and stocked with various hospitality items. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
without assistance; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested. CRITICAL TASKSMarketing and Sales: Enter and update data regarding sales presentations, site packages, and self-generated leads into computer software system. Research, compile, retain, and/or communicate pertinent sales information/history to Sales Executives and/or Managers on a daily/weekly basis. Review the details and scheduling of sales presentations or preview package to guests who do not have a sales presentation scheduled. Promote awareness of brand image internally and externally. Create, log and expedite premiums (gifts) for site marketing programs.
Child Care Facilities Safety: Follows company policy and procedure for working with children (e. g. use of waiver forms). Observes activity in the child-care facility and responds appropriately in accordance with local operating procedure in the event of an emergency. Aware of situations where children are not able to safely participate in an activity and inform supervisor/manager. Provides assistance to injured child until the arrival of emergency medical services. Promotes the rules and regulations of the child-care facility intended for the safety and welfare of children.
Completes any certifications/training required by law. Child Care Equipment and Supplies: Cleans and maintains equipment and supplies. Guest Relations: Address guests' service needs in a professional, positive, and timely manner. Thank guests with genuine appreciation and provide a fond farewell. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Answer guest questions about property facilities/services (e. g. hours of operation, entertainment, restaurants, special events). Gallery Operations: Set up, replenish and break down all hospitality items throughout the sales gallery in all locations. Ensure that the kitchen preparation room is in order. Ensure all common areas are neat and in order. Oversee and ensure the safety of any children accompanying sales presentation guests in accordance with corporate guidelines.
Work in conjunction with the Sales and Marketing Management and Associates to ensure an efficient tour wave flow throughout the day. Communicate to all marketing department associates tour wave availability. Update tour manifest throughout the day. Complete all Daily Checklists and report and turn into management at the end of shift. Communication: Speak to guests and co-workers using clear, appropriate and professional language. Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Rewards and Gifts: Document the distribution of premiums (gifts) in computer software systems. Distribute gifts to guests upon completion of sales presentation. Maintain, update and balance premium gifting banks on a regular basis. Maintain and update Preferred Merchant List. Computer Skills: Use computer systems and software packages to input, access, modify, store, or output information.
Enter and retrieve data from computer systems using a keyboard, mouse or trackball. Working with Others: Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments. Physical Tasks: Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Policies and Procedures: Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Protect the privacy and security of guests and coworkers. Attend meetings as required by Supervisors. Perform other reasonable job duties as requested. Education: High school diploma/G. E. D. equivalent. Related Work Experience: Six months of related work experience. Supervisory Experience: No supervisory experience is required. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. We are seeking an innovative, energetic person that is customer service focused, dependable and creative to reinvent a retail space to be more interactive, attractive and drive sales.
Duties & Responsibilities: Select and develop placement of products to drive sales in a retail setting Manage the financials of the account through effective food, labor and supply controls Ensure AVI concepts and standards are in place Listen and effectively respond
to the needs of the client Identify opportunities to nurture client relationships and grow sales Encourage good customer relations through product promotion Build relationships with other team members within the account Provide outstanding customer service support Monitor and evaluate the effectiveness of the various product placement and product output Ensure that all equipment is clean and professional in appearance at all times Maintain a safe work environment Supervise, coach and direct team members in a professional manner Follow directions and implement instructions from the Director of Nutrition Services Requirements: Two or more years of experience in a food service management
role A results-oriented, articulate, decisive, self-starter who energizes people around him/her Ability to build relationships by actively listening and responding to the client's needs Adaptable to changing business conditions Comfortable dealing with fast-paced environments Ability to pursue and complete directives with limited supervision Benefits: AVI offers: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
EOE #LI-SM1
of assigned work areas. Prepare items needed for the breakfast period as well as oversee preparation of the needed items for the evening reception. Restock items that were depleted during the shift and make sure to maintain proper storage procedures specified by Health Department and Hotel requirements.
Breakfast shifts will be 6:00am-12:00pm, automatic gratuity! What we're looking for: High volume serving experience Fluency in Spanish, previous relations training, artistic and creative talent preferred Food service permit as required by local or state government agency/ food service and/or certification required by franchise Leadership and customer service skills Ability to use Micros
POS Planning and organizational ability What to expect in your first few months: First, you will be familiarized with all hotel services/features and local attractions/activities to respond to guests' inquiries accurately.
From here, you will coordinate with your team to organize all food preparation items needed from different areas to ensure that all items are in place and ready for service. Then, you will be responsible for food preparation for specific shifts including planning, prepping, and setting up the food in accordance with the standard of the hotel. As your work grows, you will play an important role in ensuring that food handling, quality, and presentations are at the highest
level of quality and consistency! The perks working for us: Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits Paid time off for full AND part time associates Travel discounts at hotel partners and franchises around the world Participation in our Wellness program On-demand pay opportunities for instant pay between paychecks Leadership development program and growth opportunities How to apply: Join us!
Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.
About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, " Make Money and Do Good. " This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Job Posted by Applicant Pro
