Location: Columbus, OH
Company: Innvite Hospitality
to the following: Assist with and follow up on the training of the front office staff, including night audit. Assist with the scheduling of the front office staff. Assist the GM with special projects and assignments as requested. Ensure that the front office staff is aware and knowledgeable.
Ensure that the front office staff is aware and knowledgeable of the procedures, policies and safety requirements. Active participation in yield management and rate analysis and assist GM in monitoring of this process. Monitor all group bookings and follow up on group cut offs and rooming block/lists. Inform the GM of group issues and concerns. Book groups into the hotel as booking inquiries are made.
Review audit pack and make deposits in the absence of the GM. Maintain a positive line of communication between front desk staff, housekeeping and maintenance to assure that rooms are clean and ready to rent each day.
Inspect rooms as frequently as possible with GM and head housekeeper. Work evening shifts and busy periods as the primary agent and at times the 2 nd assist agent as directed by the GM. Attend department meetings. All other skills and job requirements as indicated in the front desk associate job description. Any other duties as assigned by General Manager. At all times must present a professional attitude to all guests, vendors, and other associates. Job Posted by Applicant Pro
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and their guests while upholding the values and standards of the club Manage a team of 10-20 individuals through planning, organization, implementation, and execution of events Collaborate with other departments to coordinate delivery of a seamless experience Understand the various process involved in each event and how best to facilitate any changes to ensure success Qualifications Service minded individual Hospitality experience, preferably in banquet operations Member experience focused Able to adjust to shifting priorities Clear and purposeful in communication.
Understands hospitality standards and is able to present people, place settings, and environment in a way that is aesthetically
pleasing and welcoming. Able to anticipate needs and identify issues before they become problems Able to manage time and resources to achieve goals Requirements Prior experience and demonstrated knowledge of food and beverage operation and preparation are required.
2 years Supervisory experience. Must have availability to work a flexible schedule including nights, days, weekends, and holidays. Stamina - must be able to maintain long periods of standing and walking, as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting, and moving objects of 50 lbs. or more. Certifications Preferred Servsafe TIPs Experience 5 or more years working in the service (food and beverage)
industry. Education will be considered partially in lieu of experience.
Benefits Daily meals Free downtown parking and transportation assistance Health, Vision, and Dental Insurance options Vacation/Sick Pay/Holiday Pay/Personal Time Off 401k with company match Salary & Schedule $45,000-$55,000 annually Shift Expectations: Tuesday - Saturday, 12 PM - 9 PM Background The Athletic Club of Columbus (ACC), is an iconic establishment. Created in 1912 by a group of business professionals interested in promoting social and athletic endeavors, the ACC remains an integral part of the Columbus business and political communities. The Club is rich in history and tradition and operates with an eye toward the future and an openness to change, diversity, and inclusion.
The ACC is a haven for approximately 1,500 members and their families. As part of the team, you will have the opportunity to continue a long tradition of excellent service while being able to make an impact through the introduction of new ideas and contributing to the club staff's identity. Employee's are expected to present themselves in a professional yet friendly manner. The Athletic Club of Columbus (ACC) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The ACC is an at-will employer and neither the completion of this application nor any other part of my consideration for employment establishes any obligation for the ACC to hire any applicant.
If hired, understand that the ACC or the employee can terminate the employee's employment at any time and for any reason, with or without cause and without prior notice. No representative of ACC has the authority to make any assurance to the contrary.
