Location: Cincinnati, OH
Company: Marriott Vacations Worldwide
is for new hires and rehires. Internal candidates are excluded. Payment will be one-time payment processed within the first two pay cycles (30 days from start date) Our Company Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year.
Each vacation ownership product provides access to a variety of usage options - from an internal collection and an external exchange network of resorts; to hotels around the world; cruises, adventure travel, guided tours and more. Our Culture We are devoted to the personal development of our associates. Our business is built on establishing long-lasting
relationships with our customers. We hold ourselves to the highest moral and ethical standards. We champion innovation. We" always supersedes " me.
" A strong focus on our responsibility of environmental sustainability and community involvement. Dedication to Inclusion and Diversity. Diverse backgrounds and perspectives have always made us better together. Internship Program Our College Internship Program is an immersion experience offering interns hands-on work exposure in one of the departments at our beautiful Marriott Vacations Worldwide resorts. The program cultivates knowledge, skills and abilities through learning and performing operational duties along with
supplemental learning activities such as e Learning, and job shadowing.
Interns will also participate in virtual meetings with company leaders and work on-site specific projects. Immersion program offering participants work experience in one specific department with cross training in one additional department. Three-to-six-month program. Comprehensive onboarding. Participating in operational duties within assigned department. e Learning opportunities. Virtual Meetings with site and company leaders. Networking with company-wide interns. Innovation Project. Successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacation Club.
Internship Position Description Front Office Interns will learn and perform the duties of a Front Office Agent, checking the guests in and out, assisting with guest questions, learning the daily operational duties, and resolving issues that arise. At the front desk you will learn the difference between ownership and nightly reservations, pre-arrival process, room location, and rewards program. Interns will learn what is encompassed in the areas of guest relations, shuttle, bell services, and concierge. Interns will have the opportunity to collaborate with other departments, learning more about housekeeping, safety and security, and engineering.
Housekeeping The housekeeping department is one of the most important components to the resort operation and gaining the skillset in this department will certainly set interns up for success on their career journey into hospitality management. Interns will initially learn the process of villa cleaning and the role of house aids so that they can progress into room inspections and room assignments, in addition to overview of leadership tasks such as property inspections, inventory, and supply ordering.
Interns will have the opportunity to collaborate with other departments, learning more about the front desk, safety and security, and engineering. Safety & Security Interns will be able to learn what is encompassed in the areas of guest relations, loss prevention, safety, investigations, theft/fraud, complaints, and an overview of the leadership tasks. Interns will learn and conduct property " walks" oversee the safety at the pool areas, resolve lock issues, assist in managing parking areas, and service lost & found. Recreation/Activities Interns will promote the resorts recreation activities and facilities to both children and adults (e.
g. trivia contests, pool and outdoor games, and educational programs from food/beverage tastings to local storytelling). Interns will work directly with guests as they build memorable experiences at the site. Interns will be able to learn what is encompassed in the areas of activities planning/organizing, coordinating/executing, promoting a fun environment, health & fitness, childcare, and an overview of leadership tasks. Internship Program Requirements Fully availability during weekends and holidays. Candidate should be pursuing a college degree at any level (Freshmen, Sophomore, Junior or Senior).
It is preferred that the candidate is actively pursuing a degree in Hospitality or Business Management. Candidates who have an undecided major may also be considered. Internship Perks Discounts and perks at Marriott International and Marriott Vacations Worldwide brands for associates, friends, and family. Holiday pay! Eligible to receive holiday pay when working recognized company holiday. Competitive Pay! (Wages vary by location)Housing accommodations and relocation are the student's responsibility.
#UNI Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Hospitality and travel jobs encompass a variety of roles within the service industry that cater to clients' needs for accommodation, food, tourism, and leisure activities. These positions can range from hotel management, travel consulting, tour guiding, to event planning, and more. Characterized by their focus on customer satisfaction and experiences, these roles often require strong communication skills, a service-minded attitude, and the ability to work in a fast-paced environment. Employees in this sector typically interact with a diverse clientele, necessitating cultural sensitivity and adaptability. The hospitality and travel industry rewards those who are passionate about creating memorable experiences and who thrive in dynamic, customer-centric settings.
Hospitality and travel jobs encompass a variety of roles within the service industry that cater to the needs of guests and travelers. These positions, found in hotels, resorts, airlines, cruise ships, and tourist attractions, are often characterized by their focus on customer satisfaction and the provision of enjoyable experiences. Key features of these jobs include interaction with people from diverse backgrounds, a dynamic working environment, and the necessity of strong communication and interpersonal skills. Many roles also demand flexibility with hours, as hospitality services typically operate round-the-clock to accommodate guests' needs.
and comfort by promptly and courteously responding to guest requests. Specific Responsibilities: Cleans lobby areas and entrances and maintains free of debris in order to present a clean and attractive facility to customers Assists other employees and departments to contribute to the best overall performance of the department and hotel.
Greets and assists arriving guests with help unloading luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart. Valets offer to park guest's vehicle and give claim ticket. Assists departing guests by transporting luggage from room to lobby, and helping the guest load luggage into vehicle. Valets retrieve
vehicle and assist guest with departure. Responds to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc. in person.
Responds to inquiries and promotes the hotel's services by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations. Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions. Maintains a friendly, cheerful and courteous demeanor at all times not with just with guests and teammates, but also with passersby whose first impression of the hotel will be the people standing outside. Performs other
duties as assigned, requested or deemed necessary by management.
Qualifications: Must be able to drive vehicles with manual (stick shift) and automatic transmissions. Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Tactful, courteous, discreet. Strong communication skills; must be able to speak and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Must be 18 years of age or older. Must be comfortable in various vehicle types and willing to train on manual transmissions to achieve proficiency within the first 90 days. Education/Formal Training: High School diploma or equivalent Experience: Must have at least three years driving experience with a clean driving record.
Physical Requirements: Must be able to operate two- and four-wheeled luggage carts, standard office equipment. Must be able to lift luggage, up to 70 lbs. Capable of prolonged standing, walking and climbing stairs; Intermittent exposure to outside elements, but primarily an indoor position. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, national origin, disability, veteran status, and other legally protected characteristic.
The EEO is the Law poster is available here: http: //www1. eeoc. gov/employers/poster. cfm
and comfort by promptly and courteously responding to guest requests. This position works 3rd shift, which is generally 11a - 7pm, but may be adjusted to fit business needs. Specific Responsibilities: Cleans lobby areas and entrances and maintains free of debris in order to present a clean and attractive facility to customers Assists other employees and departments to contribute to the best overall performance of the department and hotel.
Greets and assists arriving guests with help unloading luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart. Valets offer to park guest's vehicle and give claim ticket. Assists departing guests
by transporting luggage from room to lobby, and helping the guest load luggage into vehicle. Valets retrieve vehicle and assist guest with departure. Responds to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc.
in person. Responds to inquiries and promotes the hotel's services by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations. Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions. Maintains a friendly, cheerful and courteous demeanor at all times not with just with guests and teammates, but
also with passersby whose first impression of the hotel will be the people standing outside.
Performs other duties as assigned, requested or deemed necessary by management. Qualifications: Must be able to drive vehicles with manual (stick shift) and automatic transmissions. Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Tactful, courteous, discreet. Strong communication skills; must be able to speak and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Must be 21 years of age or older. Education/Formal Training: High School diploma or equivalent Experience: Preferred - Three years driving experience with a clean driving record Physical Requirements: Must be able to operate two- and four-wheeled luggage carts, standard office equipment.
Must be able to lift luggage, up to 70 lbs. Capable of prolonged standing, walking and climbing stairs; Intermittent exposure to outside elements, but primarily an indoor position. 21c Museum Hotels is committed to the Health and Safety of our teammates and guests. We have collaborated with top physicians in the fight against COVID-19 to revise our already stringent cleaning protocols to providing the safest workplace as possible.
These new protocols include: Social Distancing: We have added signage throughout our properties to encourage distancing among our teammates and guests. We have also spaced our various fixtures within our properties, such as tables in our restaurants to encourage safe distancing. Required Use of Masks: Teammates and guests alike are required to wear masks at all times while in public spaces within our properties. Masks must cover the nose and mouth. Health Screenings: All teammates and guests are required to go through a brief health screening process before entering our properties, this includes touchless temperature checks and a health questionnaire about possible exposure as well as symptoms related to COVID-19.
Cleaning & Sanitizing: We have increased the frequency of cleaning and sanitizing of our public spaces, particularly of those high-touch areas, such as door handles, handrails and elevator buttons. Frequent Hand Washing: All teammates are required to wash their hands frequently for at least 20 seconds while working. We have also increased the number of hand sanitizer stations throughout our property to prevent the spread of germs or other contaminants.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http: //www1. eeoc. gov/employers/poster. cfm
