Location: Lake Charles, LA
Company: Q Hotels Management
in kickstarting your career in the hotel industry, we'd like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Responsibilities Change bed linen and make beds Replace used towels Sweep and mop floors Vacuum carpets Dust furniture Replenish bath care products (e.
g. soap and shampoo) Report any technical issues and maintenance needs Address guests' queries (e. g. on additional services) Help guests retrieve lost items Ensure all assigned rooms are clean and tidy by the end of the shift Follow hotel security guidelines
This includes ensuring that the areas of responsibility are maintained at impeccable levels of cleanliness. Responsibilities also include maintaining inventory and implementing cost controls to ensure that expenses are carefully managed. The successful candidate must demonstrate excellent leadership, communication and team building skills with all associates, peers and across departments.
ESSENTIAL FUNCTIONS: Supervises housekeeping and laundry staff: hiring, firing, performance evaluations, training and development. Assists Regional Manager in the development of the department's annual budget. Monitors performance against plan. Establishes and maintains cost control systems for staffing
linen inventories and cleaning supplies. Enforces policies and procedures. Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
Schedules staff according to labor standards and forecasted occupancy. Maintains room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Compiles and reports accurate status of guest rooms to front office. Enforces standard procedures for the acceptance, security, and return on guest lost and found items. Maintains standard procedures for security of on-loan equipment. Maintains productivity and labor cost goals. Conducts inventories
of linen, supplies and equipment as required. Orders and receives supplies while maintaining adequate inventory levels.
Other Requirements Regular attendance in conformance with the standards, which may be established by Hotel/Corporate Management from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with the rules and regulations for the safe and efficient operation of hotel facilities.
Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Regional Manager and based upon the requirements of the hotel. Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
Other duties as assigned by the Regional Manager and/or the General Manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY Coordinating and determining the time, place and sequence of operations or actions to be taken based upon analysis of data. Executing and/or reporting on events. Reading and interpreting business records and statistical reports. Using mathematical skills to interpret financial information and prepare budgets. Analyzing and interpret established policies. Understanding the government regulations covering business operation.
Dealing with the general public, customers, employees, union and government officials with tact and courtesy. Planning and organizing the work of others. Changing activity frequently and cope with interruptions. Speaking and writing clearly. Accepting full responsibility for managing an activity. Abilities: Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Bending -30% of shift touring property, checking rooms, etc. Kneeling -5% of shift checking rooms.
Mobility -continuous movement throughout the hotel. Continuous standing -30% of shift. Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift. Education/Formal Training: One to two years of post-high school education is preferred. Experience: Experience required by position is from two to three full years of employment in a related position with this company or other organization(s). Material/Equipment Used: Office equipment, chemicals cleaning agents, commercial housekeeping and laundry equipment Environment: Primarily housekeeping department environment.
May include prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. THIS COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER Job Posted by Applicant Pro
sound performance improvements and motivational techniques. Conduct employee training and coaching when needed. • Help set and actively participate in achieving local office or regional business development goals. • Assist with identifying target organizations and key prospects to ensure a consistent, organized approach to prospect outreach.
• Maintain a consistent pipeline of qualified prospects and their status by attending local events on behalf of company and network effectively to generate leads with prospects and secure partnerships. • Maintain data integrity of current pipeline opportunities and participate in weekly or monthly pipeline update phone calls with other business network
colleagues. • Collaborate with the Executive team on resources and strategies needed to improve win rate, ROI, and other office/region-specific goals. • Serve as a liaison between potential clients and senior management, as appropriate.
• Participate and/or facilitate existing client meetings to garner information on satisfaction levels, requirements, backssments etc. • Ensures quality standards are met in accordance to goals and existing client requirements. • Optimize site-level machine and equipment utilization by ensuring equipment is used to maximum capacity through employee training and programmed scheduling of preventive maintenance and repairs. • Partner with Human Resources on
employee and/or labor relations issues. • Provide assistance on administrative duties such as participating in site management reporting; participate in the analysis of new equipment, methods, etc.
• Ensure safe operating practices are enforced through effective management and training. • Ensure all company processes and programs are properly implemented and consistently followed. • Maintain proper documentation and files as required by the customer and company policy. • Safeguard and secure company proprietary information and property. • Ensure compliance with all laws, company policies, contractor policies and customer policies as related to the performance of the service level agreement.
• Perform other duties as may be assigned. EDUCATION & EXPERIENCE Minimum qualifications: • High school diploma or GED. Associate degree in business or a related field is preferred. • At least 5 years of janitorial / environmental services supervisory or leadership experience in a large complex facility/organization. • Demonstrated proficiency in the use of the English language. Ability to converse in Spanish is highly preferred. • Ability to work varied and flexible shifts when required. • Must be legally authorized to work in the United States without sponsorship.
SUPERVISIONThis position will supervise the work of exempt and non-exempt personnel. PERSONAL CHARACTERISTICS• Team builder with strong coaching and teaching skills. • Ability to work with a diverse workforce. • Strong leadership and management skills. • Skill in both verbal and written communication• Extensive skill in troubleshooting, problem solving and listening. • Strong computer skills (Outlook. Word, Excel, Power Point)• Valid driver's license, clear DMV record, able to pass a background check and drug screen. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS• Frequent standing, walking, climbing stairs, bending, and squatting is required.
• Frequent sitting at a desk/computer for long periods is required. • Frequent light lifting of less than 40 lbs. is required. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. The Company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Directly related experience/education beyond the minimum stated may be substituted where appropriate.
THIS COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER Regional Manager Site Manager Site Supervisor Supervisor Facilities Manager Facilities Services Supervisor Job Posted by Applicant Pro
cleaned. I charge $50.0 HOURLY for my services, and I'm available to take on jobs as soon as possible. If you're looking for someone to take care of your home and provide excellent service, I'm your best bet. Message me if you're interested in my services and let me take care of your home.
I can do a great job for any of your needs! If you're looking for an experienced, detail-oriented, and reliable housekeeper, please don't hesitate to contact me. My goal is to provide outstanding services that exceed expectations. I'm here to help make your life easier and make sure that your home looks and feels great.
Message me with any questions and I'll be happy to answer. Thank you for your time and I look forward to hearing from you soon.
