Location: Columbia, SC
Company: Hilton Garden Inn/Home2 Suites Columbia Downtown
Housekeeping Department and department cost control measures. Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff. Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work
Equivalent Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred Previous experience in similar job role, or minimum 2 years' experience as assistant executive housekeeper or supervisor Previous guest/customer relations training preferred.
QUALIFICATIONS: Good understanding of the English language. Good communication skills both written and verbal. Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 250 pounds. Endure various physical movements throughout the work areas. Satisfactorily communicate with guests, management and co-workers to their understanding. Work environment
– Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, and chemicals.
Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.
Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements, and responsibilities. Instead, it is provided as a general overview of the expectations for the position.
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