Location: Jacksonville, FL
Company: Comcast
of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Responsible for the overall functions of the Network Maintenance department. Oversees and manages daily job functions of personnel to assure work is completed in a timely and efficient manner. Provides leadership, motivation and direction for improvement in providing outstanding customer service and network maintenance. Establishes
and oversees procedures, performance standards and best practices. Organizes daily and monthly activities to meet goals. Oversees work performance. Develops and trains staff.
Has accountability for managing financial resources. Provides subject matter guidance to employees. Has overall responsibility for developing/administering performance standards for organizational unit. Develops processes and procedures to implement functional strategies. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups
of professional employees. Job Description Core Responsibilities Oversees and provides training and direction to Network Maintenance Technicians on all maintenance activities, proper work methods, quality standards and equipment.
Manages daily and monthly schedules to meet operational goals. Monitors work production and quality, ensuring that all repairs meet required specifications and that all safety and company procedures are followed. Enforces performance standards and guidelines for field operations. Implements/monitors ongoing work safety programs in compliance with OSHA standards. Promotes safety awareness (and OSHA regulations) in order to provide a work environment free from injury.
Maintains department budgets, completes reports on a timely basis and monitors and controls budgeted expenses. Ensures the proper completion of all scheduled or on-demand service or maintenance work. Participates in and conducts work performance reviews along with providing ongoing open communication with the Team. Ensures that customer complaints are resolved in a timely and professional manner. Recommends changes and updates in policies, procedures and best practices. Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, interaction, interactionual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. PDN-9aede74b-79a1-40ee-a123-e7e14a94f2e8
Facilities/Maintenance jobs involve ensuring that buildings and their services meet the needs of the people that work in them. These positions focus on the upkeep, repair, and smooth operation of various systems within a building, such as heating, air conditioning, electrical, plumbing, and landscaping. Key features of these roles include problem-solving skills, physical dexterity, and the ability to work with technical equipment. Maintenance staff play a crucial role in safety and functionality by addressing wear and tear, conducting regular inspections, and implementing preventative measures to maintain a suitable working environment.
Facilities/Maintenance Jobs refer to roles focused on the upkeep and smooth functioning of buildings and other physical assets. This includes tasks such as repairs, routine maintenance, janitorial services, and ensuring that all systems, like heating and cooling, operate properly. The job often requires technical knowledge, hands-on problem-solving skills, and a proactive approach to prevent issues before they arise. This field offers diverse opportunities ranging from residential to industrial settings, with varying degrees of specialization depending on the complexity of the facilities managed.
Facilities or maintenance jobs encompass a wide range of roles responsible for ensuring that buildings and systems are in proper working order, clean, safe, and well-maintained. These positions can include technicians, custodians, groundskeepers, and maintenance managers. A key characteristic of such jobs is their focus on preventative care, requiring workers to anticipate problems and address them before they escalate. Additionally, these roles demand a combination of technical knowledge and practical skills, as they may involve electrical, plumbing, HVAC, or general repair tasks. The duties are often physical and can require availability outside of typical working hours for emergency maintenance needs.
Facilities or maintenance jobs encompass a wide range of roles responsible for ensuring that buildings and systems are in proper working order, clean, safe, and well-maintained. These positions can include technicians, custodians, groundskeepers, and maintenance managers. A key characteristic of such jobs is their focus on preventative care, requiring workers to anticipate problems and address them before they escalate. Additionally, these roles demand a combination of technical knowledge and practical skills, as they may involve electrical, plumbing, HVAC, or general repair tasks. The duties are often physical and can require availability outside of typical working hours for emergency maintenance needs.
