Senior Site Reliability Engineer, Messaging Services | Union, NJ

Detailed Information

  • Location: Secaucus, NJ

  • Company: The NBA

must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. Position Summary: The NBA is seeking an enthusiastic and experienced Senior Site Reliability Engineer for Messaging Services.

The responsibilities include designing, optimizing, administrating, and providing top-tier support. This role requires a high level of understanding of Microsoft Exchange, email security & spam protection, collaboration technologies, and Power Shell scripting. Major Responsibilities: Perform off-hours On-Call duties in support of the messaging environment as part

of a rotating schedule. Installation/configuration of Microsoft Exchange 2016/2019/M365, including implementation/management of server roles and high availability design Administration, configuration, and support of collaboration technologies like Slack and MS Teams Serve as an escalation point in the identification and problem resolution of complex messaging/application issues pertaining to Outlook connectivity, OWA, Active Sync, Autodiscover, EWS, SMTP routing, and spam filtering.

Develop and implement technical documentation and operational procedures to support the environment. Troubleshoot issues within interconnected systems that could impact messaging services. Responsible for

maintaining/deploying server service packs and ensuring Microsoft security patch compliance Verify all messaging systems are compliant with corporate data retention policy standards Present plan supporting recommendations to improve the messaging environment via infrastructure upgrades or consolidation of services based on analysis of all systems and services Maintain security configurations and provide responses to internal and external audits Respond to escalated support requests pertaining to user, workspace, and channel issues within Slack Required Skills/Knowledge: Effective communication and people skills with consistent service orientation to both internal and external customers Ability to communicate technical and non-technical information effectively with individuals at all levels of responsibility and authority Effective time management skills with demonstrated ability to prioritize project work, daily operational tasks, and support requests Client software experience including Microsoft Visio, Microsoft Project, and other Microsoft Office suite products Ability to work independently or in a group and communicate progress/problems to appropriate personnel effectively Detailed technical expertise in Microsoft Outlook, Exchange 2016/2019/M365 administration, high availability design/failover, Active Sync, supporting Android and IOS, EMC Clariion/VNX SAN technologies, Windows 2016/2019/2002 architecture, SMTP, DMARC, DKIM, SPF, and ARC Proficiency with Power Shell scripting including working with.

NET objects, EWS API, and Microsoft Graph Experience with Exchange 2016/2019/M365 architecture design and administration Knowledge of Proofpoint’s Secure Email Gateway a plus Experience with Microsoft Purview e Discovery, and Exchange Online administration Familiarity with email analytics tools Experience with mail migrations to M365 is a plus At least 10 years of work experience in information systems in positions of senior technical leadership having provided guidance on disaster recovery, architecture design, migrations, implementation, and support.

In-depth knowledge of Microsoft Windows, Linux platforms, and network protocols Experience in Server Consolidation, Backup, and Recovery, and associated best practices for implementation. Proficiency with the implementation and support of automated system monitoring tools Experience with Slack administration including supporting migration of workspaces, configuration of organization settings/policies, and review of application integrations Education: A bachelor's degree in computer science or related technical field Salary Range: $135,000 - $150,000 The NBA does not accept unsolicited resumes from search firms or any other third parties.

Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume. The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, interaction, age, disability, interactionual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.

NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries. NBA Digital’s assets include NBA TV, , the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms.

Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and hea lth-related causes.

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