Location: Chandler, AZ
Company: Wells Fargo
technical deliverables while leveraging solid understanding of technical process controls or standards Act independently as a liaison for the line of business in support of daily inquiries, problem and incident management, project delivery, and escalations by following established guidebooks Liaise with functional or operational managers to understand their current and future information needs and develop plans and schedules for integrating these needs into existing operations Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks Review and analyze
moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Facilitate discussions on preventative action, root cause analysis and resolutions with service management Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability Provide training and mentoring to lower experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards Collaborate
with development teams to update business continuity plans and provide input on development of new and existing support guidebooks Required Qualifications, US: 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of mainframe batch experience.
2+ DB2 Experience Required Qualifications, International: Experience in systems engineering or technology architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Mainframe batch experience, including JCL and COBOL.
Programming and Debugging Mainframe applications including COBOL, JCL Experience with ISPF editor such as reflection workspace or other terminal editor Experience with Mainframe applications including File Manager, SAVRS, CA7 Batch, and SDSF. Functional understanding of Automated Teller Machine and Point of Sale transaction processing. Familiarity with AGILE work flow, and Application Development life cycle. CA7 Job Scheduler Experience or similar CICS experience would be a plus for PI support Data Transmission Experience (NDM etc.
) Job Expectations: Analyze JOB failures & Abend Resolving, Monitor Batch jobs & handle issues as part of on-call rotation, perform system maintenance requests and support daily research requests. Other mainframe duties around support. Documentation with workflows, Runbooks and Playbooks. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9ac77a44-3fb-f6b6bad041a7
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