Location: Stafford, TX
Company: ITT
culture. ITT offers an extremely competitive benefits program. Our employees are provided medical and dental coverage, 401K savings plan, life insurance protection, sickness and accident income protection, a generous vacation and holiday program, a tuition reimbursement program, and a program that allows you to use tax-free dollars to pay for many health care and dependent care expenses.
Summary: The Technical Sales Support Manager / Reliability Engineer is a trusted rotating equipment expert to ITT customers providing reliability and process improvement proficiency. This role will involve remotely reviewing and analyzing machine data utilizing ITT's condition monitoring system to identify
current and upcoming rotating equipment issues. The Reliability Engineer will be expected to periodically send reports, with experience-based insights, to customers from the condition monitoring system as well as be available to support and consult with customers on equipment reliability concerns.
When issues arise with customer equipment, the Reliability Engineer will coordinate with ITT resources to provide a smooth plan for resolution to minimize downtime for customers while utilizing and driving business to ITT's aftermarket service business. Essential Responsibilities Position Responsibilities: While based in the Stafford Texas facility, this position mainly supports remotely located
equipment; position will review rotating equipment utilizing ITT's condition monitoring system and will formulate a plan of action to resolve any technical issues and work cross functionally with local field services team to gather data Send reports to end-users to reflect machine health, along with data-driven solutions or recommendations for improvements based on experience Act as rotating equipment expert and consultant to customers to provide insight and recommendations on machinery reliability issues (from pressure, temperature and vibration) Support customers on set-up and operation of ITT condition monitoring system Troubleshoot installation/field issues including mechanical root cause analysis; motor current signature analysis, power, utilizing an analyzer Coordinate with ITT resources to drive solutions to customer reliability issues as they arise Drive business to ITT aftermarket services via data provided from monitoring system feedback (aftermarket services, parts, pumps); will be able to have a strong influence to drive the sales directly Follow standard procedures to on-board new customers and maintain satisfaction of existing customers to condition monitoring services Position Requirements Position Requirements: Education: Bachelor's Degree in Mechanical Engineering or similar field is required At least 10+ years of experience as a Vibration Analyst with a Category III or IV certification required.
Certification in other condition monitoring technologies such as ultrasound, infrared is an advantage. At least 10+ years field experience working with industrial/manufacturing rotating equipment in industries such as oil/gas, chemical, pulp & paper, general industry, food & beverage, medical etc. Experience providing insight and recommendations on machinery reliability issues to customers Mechanical engineering bachelor's degree or equivalent required Working knowledge of field service engineering processes.
Working knowledge of computers, MS Office and specialist vibration monitoring software Ability to quickly learn new and evolving technology. Analytical thinker with strong attention to detail, able to work with minimal supervision. Must be able to relay technical information to remote customers. Position: Technical Sales Support Manager (Reliability Engineer)Location: Stafford, Texas or Remote Travel: up to 25%, mainly US travel with occasional travel outside of the USRelocation: N/ASafety is a core value at ITT.
Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U. S. persons within the meaning of ITAR. ITAR defines a U. S. person as a U. S. Citizen, U. S. Permanent Resident (i. e. 'Green Card Holder'), Political Asylee, or Refugee. " ITT Corporation is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.
" Equal Pay Act Range Annual Salary Range $105,400.00 to $157,600.00 Includes Benefits and Team Rewards.
Engineering jobs encompass a variety of roles that involve applying scientific and mathematical principles to solve real-world problems. These positions are typically associated with the design, development, and maintenance of structures, machines, and systems. Engineers are known for their technical expertise, problem-solving skills, and the ability to innovate. Characterized by fields such as civil, mechanical, electrical, chemical, and software engineering, these jobs often require specialized education and can lead to careers in industries like construction, manufacturing, technology, and environmental management. Engineering professionals play a vital role in shaping the future through sustainable and efficient design.
Engineering jobs encompass various roles focused on designing, developing, and maintaining structures, machines, devices, systems, and materials. These positions require a strong foundation in STEM (Science, Technology, Engineering, Mathematics) and often involve problem-solving, creativity, and technical expertise. Typical engineering disciplines include civil, mechanical, electrical, and chemical engineering, among others. Engineers work in diverse industries, from automotive to aerospace, construction to computing. Characteristics of engineering jobs include a blend of theoretical knowledge and practical application, a commitment to safety and efficiency, and the likelihood of collaborating across multidisciplinary teams.
Engineering jobs encompass a variety of roles that involve applying scientific and mathematical principles to solve real-world problems. These positions are typically associated with the design, development, and maintenance of structures, machines, and systems. Engineers are known for their technical expertise, problem-solving skills, and the ability to innovate. Characterized by fields such as civil, mechanical, electrical, chemical, and software engineering, these jobs often require specialized education and can lead to careers in industries like construction, manufacturing, technology, and environmental management. Engineering professionals play a vital role in shaping the future through sustainable and efficient design.
continues to lead the industry in both mechanical pump design and the adoption of smart technologies. The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management.
Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting. Essential Responsibilities Review customer specifications and prepare comprehensive professional proposals. Use in-house created software to select optimal pumps, generate scope of supply, and submit orders. Handle customer telephone
inquiries. Interface with outside vendors to solicit quotes for equipment. Effectively process orders and manage any issues that arise. Act as a liaison between operations and the customer.
Participate in sales calls with the Sales Engineer as part of development. Provide technical support to customers. Participate in pre-award meetings as required. Develop effective rapport with customer contacts. Position Requirements Education: BS Degree in Engineering, Industrial Distribution, or similar Experience: 5+ years experience in rotating equipment, ideally pumps Other Skills: Excellent communication skills Strong attention to detail PC skills Experience working with outside Sales
team Self starter with a positive attitude Highly organized with ability to handle multiple projects with quick turnaround requirements About the Company: ITT, headquartered in Stamford, CT, operates competitively in more than 35 countries with sales in approximately 125 countries and partners with customers to deliver enduring solutions to the key industries that underpin our modern way of life.
The company generated 2021 revenues of $2.8 billion. ITT was named to the Forbes 2019 list of America's Best Midsize Employers. This achievement recognizes ITT's focus and commitment to fostering a healthy, high-performing culture and creating a work-place defined by innovation and continuous improvement.
ITT's CEO and CFO were both recognized as 2020 All-America Executive Team by Institutional Investor magazine. Also bestowed to ITT was the 2018 Manufacturing Leadership Award that distinguishes ITT for its visionary leadership, commitment to employees and workplace culture, and the ability to innovatively solve problems for customers. ITT operates through three Value Centers (business units): Industrial Process designs and manufactures pumps, valves, monitoring and control systems, water treatment and aftermarket services for the chemical, oil and gas, mining and other industrial process markets, as well as global service capabilities; Motion Technologies designs and manufactures brake pads, shock absorbers and sealing solutions for the automotive and rail markets; Connect and Control Technologies designs and manufactures harsh-environment connectors and critical energy absorption and flow control components primarily for the aerospace, defense and industrial markets.
Equal Pay Act Range87,000 to 130,200.00 plus potential bonus and benefits
