Location: Boston, MA
Company: Allied Universal
robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. Allied Universal® Technology Services is looking to hire an and Applications Engineer. The Applications Engineer is responsible for software specific support of our installation team to include the integration / interface of multiple disparate software applications into fully functioning solutions.
This position will be responsible for all levels of systems head-end commissioning, upgrades and advanced diagnostics to achieve the defined functionality of systems operation. The Applications Engineer should be capable of utilizing existing SDK's and/or
API's to ensure the desired level of integration and should be capable to perform customized integration between software applications. The Applications Engineer's schedule will be coordinated by the Operations and Project managers to be effectively and efficiently utilized.
Essential Functions and Responsibilities Capable of advanced integration between disparate electronic security systems LAN & Network configurations experience to include wireless communications system. Perform systems diagnostic and troubleshooting duties to ensure a fully functioning system Work with Project Managers, End Users and Technician team to provide assistance in regards to the software systems Troubleshoot
project issues and engage appropriate resources as needed.
Escalate significant issues to management team as needed. Work with Project Management team to coordinate project and work schedules to ensure project efficiencies Work with Operations Manager to schedule and maintain appropriate licensing and software trainings for professional development Take the lead in End User Software training Knowledge and Skills High school diploma or equivalent required, BA/BS Degree preferred In depth knowledge of industry leading security system and equipment providers Certification with major enterprise level security/access control systems preferred Decision-making and problem-solving ability Ability to read and understand advanced technical information/documentation Proficient with MS Office Suite (Excel, Outlook, Power Point, Project, Share Point and Word) Excellent verbal and written communication skills Ability to establish and maintain effective working relationships with both internal and external customers Must be detail-oriented and organized Strong analytical and problem solving capabilities Strong time management skills Self-motivated with the ability to motivate and influence others Must be able to manage multiple tasks while meeting strict deadlines Possess excellent follow-up skills Certifications in the following Software platforms are preferred AMAG Brivo Exacq Genetec Lenel Milestone Nice Vision ONSSI Open Options Salient Software House Allied Universal® is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.
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Engineering jobs encompass a variety of roles that involve applying scientific and mathematical principles to solve real-world problems. These positions are typically associated with the design, development, and maintenance of structures, machines, and systems. Engineers are known for their technical expertise, problem-solving skills, and the ability to innovate. Characterized by fields such as civil, mechanical, electrical, chemical, and software engineering, these jobs often require specialized education and can lead to careers in industries like construction, manufacturing, technology, and environmental management. Engineering professionals play a vital role in shaping the future through sustainable and efficient design.
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