Location: Bedford, MA
Company: Continental Resources
environments. Our managed services security practice focuses on delivering comprehensive security solutions and ongoing management of risk to our customers. This role is ideal for someone who is extremely hands on but can also think strategically about designing solutions and analyzing risk.
This role is heavily customer facing and requires excellent communication skills and a commitment to providing the highest quality customer service. Responsibilities Leadership: Assist with design and implementation of Security tools, (SEIM, IDS/IPS, Behavioral Analyses) Mentor team members and provide training on Security technologies and threat analysis Design and document processes, procedures,
and reporting to ensure our customer environments are operating efficiently and in line with best practices Lead and participate in Security related projects and customer onboarding Identify and become proficient at emerging technologies in the UC field Participate in interviewing future team members Operations: Collaborate across teams to ensure compliance with cybersecurity policies Scope and implement effective monitoring of customer's security environments Troubleshoot, remediate and perform root cause analysis on security incidents Document and perform patching and upgrades on security infrastructure Provide " on-call" support for off-hours incidents and patching Provide meaningful
updates to customers and accurately maintain Incident, request, problem and change tickets Create security reports with proactive findings and recommendations for improvement Other responsibilities as requested Qualifications Education and Training BS or BA with a technical concentration.
Relevant certifications strongly preferred: CISSP CCNA/CCNP/CCIE Security or Routing & Switch Alien Vault AVSE/ACS Certified Ethical Hacker (CEH/ECSA/LPT) Security+ ITIL v3 Foundation Experience 10+ years in a technical field 5+ years focused on security Experience with engineering standards, design, and maintenance best practices for enterprise networks Experience implementing security policies, and using data to measure successful implementation and compliance Experience providing support and remediation for critical security breaches Experience in 24x7x365 Managed Services or Saa S organization preferred Experience using ITSM and Monitoring tool sets.
Skills Ability configuring and support a wide arrange of security tools including IDS/IPS, SEIM, and Endpoint solutions In depth knowledge of IBM QRadar or Alien Vault strongly preferred Comfortable working with both Linux and Windows based systems Strong understanding of enterprise network technologies Strong understanding of current security threat landscape Ability to present findings and recommendations to customers Ability to articulate technical information to non-technical audiences Ability to manage projects efficiently from scoping through completion Ability to develop and implement processes and procedures PDN-9ac7a7ed3-a9b3-8b1fe4017ab0
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