Location: Arlington, VA
Company: Vsolvit
collaboration, business intelligence, and workflows. Our team operates, maintains, assimilates, and upgrades multiple Share Point and CRM instances. We examine and rationalize the existing content and customizations in the Share Point production farms with the intent of migration to future generation environments.
Role As an Infrastructure Engineer with familiarity of Microsoft Dynamic Customer Relations Management (CRM) and Platform, you will be using cutting edge Share Point technologies, such as to deliver the best solutions to our clients. Resolve issues, system configuration, perform upgrades, and implement changes to the environment in order to maintain the Share Point/CRM environments.
An Interim Secret Clearance is required. This position is Hybrid (some on client site requirements) Ensure system availability of Share Point 2013, 2019 and CRM on premise test, staging and production farms by providing operations and maintenance support Use knowledge of servers: Incident and problem tickets management for Share Point 2013, 2019 and CRM Dynamics 365 environments.
Ensure incidents and problems from all users are resolved quickly, completely and to the satisfaction of the customer Maintain platform infrastructure in accordance with Microsoft recommended best practices while also considering the customers unique requirements Adhere to established infrastructure standards,
policies, best practices and procedures related to the support and operations of our Share Point and Dynamics CRM environment Provide expertise in moving infrastructure from on premises to the cloud environment Collaborate with members of the Share Point Analyst Team, Project Managers, and other technical service partners to deliver Share Point solutions that surpass client expectations.
General/working knowledge of Active Directory, DNS, LAN/WAN, IP addresses, and SQL server administration to complete a variety of projects Use Power Shell scripting to provide support with administration, implementation, and monitoring Update technical design and maintenance documentation for Share Point & CRM farms Perform patching and apply Stigs in order to ensure compliance to Risk Management Framework (RMF) to maintain an active Authorization To Operate (ATO).
Coordinate with Service Partners such as Server Operations, Cyber Security, and Database Teams to ensure Share Point & CRM farms remain operational Investigate and troubleshoot outages as needed to ensure we meet operational SLAs Work with Development teams to deploy custom applications in the environment as needed As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks.
Responsibilities Provide tier 3 and tier 4 technical support for Share Point & CRM environments On-call support high level incident and outages outside standard work hours Coordinate with JSP Collaboration Teams (Service Partners) to support ATOs, updating necessary documentation, etc Patching on a recurring basis Applying STIGS as needed Remediate IAVA findings for Share Point and Dynamics CRM Buildout Share Point and CRM environments virtually hosted machines Support Migrations for Share Point & CRM Support custom development deployments Implement SP governance in coordination with the Governance Manager Provide input for Weekly and Monthly Reports Engage with the F5 team to configure the F5 load balancer to allow high availability and continued operation of Share Point and Dynamics CRM Submit and track CRQ, Incidents & Work Orders as need and work with Service Partners to resolve Participate in ECRB & CAB meetings as necessary Resolve Incident & Work Order tickets related to Share Point/CRM infrastructure Provide ADHOC Share Point/CRM infrastructure related reports as needed Maintain and peer review on periodic basis of internal Engineering assets, i.
e. master server list, script repository, and etc Maintain supporting infrastructure documentation Maintain and track application-level certificates for all Share Point / CRM farms on NIPR/SIPR Maintain, troubleshoot, monitor, and improve Share Point and CRM databases in adherence with MS best practices and procedures POC validation/testing for non-OTB solutions and applications (3rd party) Additional Engineering roles and responsibilities are specified in subsequent slides Troubleshoots, manages, and configures IIS and Share Point infrastructure Facilitate and support troubleshooting of systems included but not limited to OS, SQL, Trelix (HBSS), networking, firewall, and any other components to support a fully functioning Share Point/CRM farm Basic Qualifications Excellent organizational and time management skills; ability to work independently and solve problems 8+ years of infrastructure/system engineering experience Experience with Share Point 2013 and 2019 Familiarity with Share Point Online and CRM systems General CRM/Platform/Server Migration Experience Demonstrated ability to synthesize business requirements into system functionality within the CRM/Platform and Share Point framework General experience with CRM/Share Point configuration through the web UI Troubleshooting experience, working through various technical issues related to Share Point or dependencies Applicants selected will be subject to a government background investigation and must meet eligibility and suitability requirements Security+ or equivalent certification Microsoft or Fed VTE certification focused on Server OS, Share Point, or CRM The desire to gain or use extra-curricular certifications as part of ongoing professional growth Must be within commuting distance of DC metro area to come on client site as required.
Those in Chesapeake, VA commuting distance will also be considered. Computing Environment (CE) certificate or certification pertaining to the Cyber Workforce IA role and position. Preferred Qualifications Bachelor's degree IT or Engineering Experience with Migration Tools such as Ave Point Doc Ave, Fly Acquired Microsoft certifications, especially MCSE. Ability to support a Dynamics Office 365 environment Experience with monitoring tools (e.
g. Splunk) Experience with disaster recovery efforts for IT Cyber Security Technical Engineering Support to Share Point Active US Security Clearance Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company.
We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, interaction, national origin, protected veteran status, or disability status PDN-9ac7a7e6-d74a-401a-ad3a-c5e180e1372e
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Engineering jobs encompass roles that involve applying scientific and mathematical principles to design, develop, and maintain structures, machines, materials, systems, and processes. These positions are characterized by innovation, problem-solving responsibilities, and the need for technical expertise. Engineers can specialize in various fields such as civil, mechanical, electrical, chemical, and software, among others. They are essential in shaping the infrastructure of the modern world, formulating solutions to complex challenges, and driving technological advancement. Engineering roles often require a strong educational background combined with practical experience, and they stand out for their contribution to societal progress and potential for career growth.
