Engineering Sr. Analyst (Hybrid) | Eden Prairie, MN

Engineering jobs encompass a variety of roles focused on designing, developing, and maintaining systems or structures. These positions often require strong problem-solving skills, technical expertise, and a solid foundation in mathematics and science. Engineers typically work in fields such as civil, mechanical, electrical, chemical, or software engineering. The unique characteristic of engineering jobs lies in their blend of creativity and practicality, as engineers innovate while ensuring functionality and safety. With the ongoing advancement of technology, engineering roles are also evolving, demanding continuous learning and adaptation.

Engineering jobs encompass a broad range of careers focused on designing, developing, and maintaining structures, systems, and devices. They are characterized by a strong foundation in mathematics, physics, and technology. Engineers often specialize in fields such as civil, mechanical, electrical, or software, striving for innovation and problem-solving. These roles typically require critical thinking, collaboration, and a relentless pursuit of efficiency and functionality. Engineering careers are instrumental in shaping the future, as they constantly push the boundaries of what's possible in construction, manufacturing, communications, and various other sectors.

will report to the Sr Director of Engineering and operate as a hands-on Engineering manager of multiple business systems. This candidate must possess strong people skills and managerial acumen, as they will be managing some of the best engineering talent at Lifetouch.

In addition, this role covers numerous technical domains where the ideal candidate will be able to quickly understand enough context of each domain What You'll Do Here: Responsible for day-to-day management of a team comprising on-shore FTEs and off-shore contractors Managing the career paths for direct reports Establishing yearly team goals aligned to company objectives Providing the proper amount of support so that the

team can execute efficiently and effectively Establishing technical guidance and direction for the engineering domains Accountable for the delivery and operation success of the domain systems and related services Work closely with Product Management and Engineering leadership to develop and prioritize projects and requests Ensure the prioritization and adherence to security, monitoring, logging and coding standards when building system components Be able to leverage the scrum agile process in a way that allows teams to focus on their priorities but also balance the need to shift quickly without major disruption Provides technical support for business systems in response to outages.

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Skills You'll Bring: Minimum 4 years' experience as a manager of software engineering or product management Experience executing with agile software development best practices Must be able to multitask and work well with changing priorities in a fast paced, 24x7 environment Must be highly collaborative and be able to work in a team environment, with technical and business representatives Excellent communication, problem solving and customer service skills with the ability to translate technical detail into non-technical information Strong ability to organize activities in a coordinated and highly visible manner Bachelor's degree in computer science, MIS or equivalent related experience.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I. #SFLYTechnology PDN-9ae5d745-427c-4ffb-bad2-455f5578490f

ESSENTIAL DUTIES AND RESPONSIBILITIES: Supports installations, commissioning, maintenance, and repair on DCFC systems in the field. Provide technical support and troubleshoot issues related to DCFC systems. Support network service provider (NSP) qualification and validation across charger platforms.

As a product expert, trains and certifies electricians in the installation and maintenance of DCFC systems utilizing standardized training and backssment tools. Ensure that all work is performed safely, efficiently, and in compliance with local and national electrical codes and regulations. Conduct training sessions for end user customers on how to properly use and maintain DCFC systems.

Provide ongoing field technical support to customers as needed. Maintain accurate records of all warranty work performed and uses this data to identify reoccurring field issues to feed back to product engineering.

Maintain accurate training records to ensure that installers and maintenance personnel possess up-to-date certification. Communicate with project managers, customers, and other team members as needed to ensure that projects are completed on time and to the highest standard. Understand SLA requirements, ensures that spare parts are appropriately positioned to meet customer SLA requirements. Identify and provide reliable solutions for technical issues (spec interpretation,

calculations, etc) to assure complete customer satisfaction through all stages of the quote process.

Analyze complex application requirements and develop solutions for customer needs. COMPETENCIES: Experience with DCFC systems and related electrical equipment. Knowledge of local and national electrical codes and regulations. Ability to read and interpret technical drawings and schematics. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Ability to work in a fast-paced environment and manage multiple projects simultaneously. Willingness to travel to project sites and work flexible hours as needed.

Strong problem solving and analytical skills. Good verbal and written communication skills. MINIMUM QUALIFICATIONS: 2-year associates degree; 4-year degree preferred Certification as a Journeyman Electrician (or equivalent experience) or 5+years working in electrical power distribution design engineering. Experience Required 5 year(s): Journeyman Electrician or electrical power distribution design engineering experience Education Required Associates or better in Electrical Engineering or related field Preferred Bachelors or better in Electrical Engineering or related field Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)