Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Customer service jobs involve roles where professionals engage with customers to provide assistance, resolve issues, and ensure a satisfying experience with the company's products or services. These jobs require excellent communication, empathy, and problem-solving skills. They often include handling inquiries, offering support, managing complaints, and providing information. Customer service can be conducted through various channels such as in-person, over the phone, via email, or through live chat. The role is crucial for maintaining customer satisfaction and loyalty, and can significantly impact a company's reputation and success.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
physician and employee rounding, selection, development, and retention of staff, clinical supervision and performance appraisal, performance improvement activities, service recovery and compliance with regulatory agency requirements.
Maintains clinical and professional competency as appropriate to the population of patients served.
Essential Functions Supports the manager utilizing systematic approaches to enhance the quality and effectiveness of nursing practice, nursing service administration and delivery of care in the department Assists with interview, selection, and supervision of nursing personnel in the department Assists with coordination of communication at regular intervals
throughout shifts via staff meetings/huddles to exchange information/ promote dialogue with teammates Collaborates with manager to ensure understanding and compliance with federal and state laws, to include healthcare services and practice, while complying with all required regulations and policies Rounds on patients, teammates, and physicians at prescribed frequencies to gain insight into patient care, employee, and physician satisfaction and appropriateness of patient care and/or department operations Delegates elements of care to appropriate healthcare workers in accordance with applicable legal or policy parameters or principles Assists in identifying expected outcomes to provide direction
for continuity of care/department operations Assists in evaluating progress towards goal attainment/achievement of expected outcomes and disseminates information to teammates involved with the care or the situation Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary Coordinates management of patient flow/throughput and staffing through continuous backssment of volume/acuity needs, utilizing resources available to assist in provision of appropriate staffing resources Physical Requirements Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English fluently. Intact sense of sight, hearing, smell, and touch. Finger dexterity. Critical thinking and ability to concentrate. Education, Experience and Certifications Graduate from an accredited School of Nursing. Current RN licensure in appropriate state. Minimum two years nursing experience preferred. Previous management experience preferred. BSN required. RN candidates for external hire or internal promotion without BSN must be enrolled in a BSN program within 1 year of Hire/Transfer date and must complete program within 3 years of enrollment in the program.
BLS required per policy guidelines. Appropriate professional certification (either clinical or leadership) is required within 1 year of eligibility for professional certification exam. Additional education, training, certifications, or experience may be required within the department by the nurse leader. Associated topics: cardiothoracic, care unit, intensive care unit, maternal, neonatal, nurse clinical, recovery, registed, surgery, transitional
(occasional Saturdays) Benefits: Weekly pay Insurance benefits Great hours! Job Description: Guide and educate callers on their shop prescription benefits, use of benefits plan, insurance premiums and status of shop orders and claims or inquiries Respond to incoming customer service calls related to benefit eligibility questions Communicate solutions to customer questions, pharmacies and physicians with shop and medical prescription orders and reorders Ask appropriate questions and listen actively to customers while documenting required information in computer systems Skills: 1+ years of customer service or call center experience Healthcare customer service or call center experience Insurance
verification experience Medical office experience is preferred Education: High School Diploma is required For more details: jobs-search.
org/information-technology_charlotte-c442070/healthcare-call-center-representative-nc-charlotte_i1970176324
(occasional Saturdays) Benefits: Weekly pay Insurance benefits Great hours! Job Description: Guide and educate callers on their shop prescription benefits, use of benefits plan, insurance premiums and status of shop orders and claims or inquiries Respond to incoming customer service calls related to benefit eligibility questions Communicate solutions to customer questions, pharmacies and physicians with shop and medical prescription orders and reorders Ask appropriate questions and listen actively to customers while documenting required information in computer systems Skills: 1+ years of customer service or call center experience Healthcare customer service or call center experience Insurance
verification experience Medical office experience is preferred Education: High School Diploma is required For more details: jobs-search.
org/information-technology_charlotte-c442070/call-center-specialist-charlotte_i1970651340
work 20-25 hours per week. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Professionally represent client in demeanor and image at all times. Use data collection device to record product unique codes, accurately enter unique price(s) and appropriate attributes based on individual client collection criteria.
Downloading of lists(s) required based on the type of data collection equipment and audit type. Transmit data collected with accurate store time and drive time. If collecting data from a list that requires more than one day to complete, transmit items audited daily using the correct work date and store time. Call IVR system or utilize Client Field Portal to verify successful transmission(s).
Call or email the District Manger immediately with error transmission information. Ability to complete all work assigned via District Manager or Logistics Manager.
Notify District Manager immediately when a deadline will be missed. Meet performance expectations of at least 95% for on-time completion, transmission and pricing accuracy as defined by the client. Willing to assist on any check including but not limited to: Undirected Category checks and full books, Directed Item Lists, Lapel Checks (Undirected and Directed), CPG and PSV checks. Collection Rate Index must be at or above 90% at all times to stay in good standing. Must pass the Data Collector Certification Test to be eligible
for continued employment and bonuses. BASIC QUALIFICATIONS: Must have a valid driver s license.
Must have reliable transportation. Must have auto insurance. Must have internet service. Requires bending, kneeling, reaching, stretching and the ability to move heavy items to access UPC numbers while standing on your feet for long periods of time. Must be able to lift at least 40 pounds. Must be willing to perform all assignments, including Lapel Checks (defined as undercover and working in stores discreetly). Travel between store locations and cover a minimum 60-mile radius as needed. Availability to work at least a minimum of 16 to 20 hours per week PREFERRED QUALIFICATIONS: Multi-tasking/time management/organizational skills Detailed oriented Must be flexible and quick to adapt to changes Excellent follow-up skills Strong communication skills Professional demeanor Previous retail or grocery experience Ability to travel overnight if required 10-key experience EXTENT OF PUBLIC CONTACT: Daily personal contact with store personnel.
Via telephone or face-to-face, daily communication with District Manager and Richmond, Corporate staff. PHYSICAL DEMANDS: 1. The job entails constant physical lifting (up to 40 pounds), stretching and bending throughout the day with the use of the data collection equipment.
TO BE CONSIDERED FOR THIS POSITION, PLEASE APPLY ONLINE AT. NO PHONE CALLS PLEASE.
Service in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely follow-up on technical inquiries, participates in the marketing, planning and sale of Border States’ products and services, provides input to sales and marketing on customer needs regarding pricing, products, competition and procedures, resolves customer billing problems, and performs appropriate SAP functions to ensure customer service areas run efficiently and accurately.
Responsibilities Essential Functions Works closely with Border States’ sales and marketing staff to meet and exceed sales and gross profit objectives. Obtains orders and provides proactive
customer service sales functions including, but not limited to, order entry, expediting, pricing, follow-up and other services, as required. Provides customers with timely and accurate follow-up on technical inquiries or other requests.
Actively participates in the marketing, planning, and sale of Border States’ products and services. Participates in and advises management on the implementation of marketing plans and strategies and leads the implementation at the branch level. Provides input to sales and marketing personnel on customer needs and concerns regarding pricing, products, competition and procedures. Participates in coordinating, analyzing, and acting upon information and feedback
of customer needs, pricing, products, competition, and procedures.
Coordinates with the Customer Financial Services staff to resolve customer-billing problems resulting from errors in pricing, shipping, delivery or other credit areas. Provides input to the pricing and purchasing areas on product evaluations, code descriptions, inventory management, pricing development, and other related functions. Performs the appropriate SAP functions to assure customer service areas runs as efficiently and accurately as possible. Develops standard operating procedures, guidelines, or checklists for customer service area to ensure consistent, accurate and repeatable processes.
Leads change management in customer service area which may include training, formal communications, or other corporate initiatives. Non-essential Functions Attends sales meetings and training programs, as required. Assists with sales meetings and trade shows, as needed. May develop quotations and request bid or performance bonds for customers within company profit objectives and guidelines. Training new hires, as required. Maintains reports as required, this may include: bill blocks, delivered not invoiced material, open work cycles, credit cards without authorizations etc. Trains on best practices to improve operations effectiveness.
Identifies and leads continuous improvement opportunities working with branch, regional or corporate stakeholders. Responsible for performing the duties of the Customer Service Representative, as needed. Qualifications Minimum of a two-year business/trade degree preferred or the equivalent in work experience. Prior supervisory experience with a minimum of three years of prior customer service, city desk or sales experience preferred. Strong knowledge of electrical products and systems preferred. Technical ability to understand electrical systems with a minimum of four-years of prior electrical distribution experience preferred.
Ability to read, write and speak in English preferred. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and Power Point), Internet, Email and SAP software. Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged. Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize. Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100% Lift from Waist:
