Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
or hard of hearing students and their peers, teachers, and staff. Assist during classroom instruction, meetings, and other school activities. Ensure effective communication in various educational settings. Qualifications: Certification in Sign Language Interpretation.
Proficiency in American Sign Language (ASL). Previous experience in an educational setting preferred. Strong communication and interpersonal skills. Benefits: Competitive compensation. Professional development opportunities. Supportive school community. If you're a skilled Sign Language Interpreter passionate about facilitating communication and inclusivity, we invite you to apply! Join our team and contribute to creating
an accessible and enriching educational environment. For more information, please contact: Dalton Rentz Soliant Health Account Executive Office: (678) 710 xyz X Email: xyz X@ Location: Atlanta, GA Success is where preparation and opportunity meet.
" For more details: jobs-search. org/customer-service_louisville-c428165/sign-language-interpreter-needed-for-full-time-position-near-louisville-georgia-louisville_i1969980353
st grade student Benefits: Vision, dental, and medical insurance Matching 401K Competitive compensation Pay Rate: $25 - $32 an hour If you are interested in more information and are experienced, please email Caroline Chadwick or call at (770) 776-xyz X. For more details: jobs-search.
org/customer-service_savannah-c428352/savannah-ga-sign-language-interpreter-after-school-tutor-savannah_i1970120945
Interpret spoken language into ASL and vice versa, conveying the content and intent accurately and maintaining the privacy and confidentiality of all parties involved. Facilitate communication between studentand teachers, ensuring that students have equal access to academic instruction, classroom discussions, and other educational activities.
Collaborate with teachers, administrators, and other educational professionals to ensure that classroom materials and resources are accessible to student. Support students in their understanding of and participation in classroom activities, providing clarification and additional explanations when needed. Assist with the development and implementation
of Individualized Education Programs (IEPs) and other individualized plans for students, ensuring that appropriate accommodations and supports are provided.
Provide assistance during backssments and testing situations, including interpreting exam questions, prompts, and instructions for student. Stay updated on current trends, practices, and educational resources related to ASL interpretation and deaf culture. Maintain accurate and confidential records related to interpreting services, including logs of interpreted sessions and student progress reports. Collaborate with other ASL interpreters, teachers, and support staff to develop strategies for improving communication and inclusion
for student. Qualifications : Bachelor's degree in American Sign Language.
Fluency in American Sign Language (ASL). 3.5EIPA , or higher, RID or NIC. Experience working as an ASL interpreter in an educational setting strongly preferred. Knowledge of educational terminology and instructional practices to effectively interpret academic content. Excellent communication and interpersonal skills, with the ability to build rapport with students, teachers, and staff. Flexibility and adaptability to meet the individual communication needs of students with diverse backgrounds and abilities. Sensitivity and respect for the unique needs and experiences of individuals who are deaf or hard of hearing.
Strong organizational and time-management skills to handle multiple assignments and deadlines. Proficiency in using technology and interpreting software to support interpreting services. Professional demeanor and ability to maintain confidentiality. Benefits: Competitive compensation package Medical, dental, vision, life, and disability plans as well as 401k with employer match Tax-free stipends available to those who qualify. To set up an interview, call Alfonso Camero at (470) 489-xyz X, or email me at xyz X@, after submitting your application. For more details: jobs-search.
org/customer-service_wadley-c428138/school-sign-language-interpreter-near-wadley-ga-wadley_i1969870673
Manager the Guest Service Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times.
Interacts with guests on property, by phone, and via email in order to assist with any questions they may have regarding general inquiries and/or the surrounding area and attractions. Responds to guest inquiries and needs on-site. Processes transactions such as retail sales, deposits, and general payments. Engages in general cash-handling procedures. Oversees daily operation of main guest house.
Opens and closes the main guest house each day. Maintains pool and recreational area, when open, ensuring the space is ready for guests and safe. Regularly inspects property for any issues or needs.
Notifies manager of any general property maintenance issues. Performs the set-up, maintenance, and operation of the morning and evening food service. Cleans and stocks bathrooms as well as cleaning of the other non-guest room areas. Coordinates and facilitates guest check-ins/check-outs, including the movement of guests between rooms, when needed. Ensures property and assets are kept secure at all times. Ensures that company policies and procedures are followed and enforced at all times. Performs
other duties as assigned by management. Requirements: Qualifications Must be at least 18 years old.
Previous related experience preferred, in lodging, hospitality, or related field and willingness to receive training. Possess a kind personality, the desire to contribute to a great team. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.
Required to regularly use hands and fingers. Ability to lift/move up to 40 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly. Qualifications Must be at least 18 years old. Previous related experience preferred, in lodging, hospitality, or related field and willingness to receive training. Possess a kind personality, the desire to contribute to a great team. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team.
Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 40 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly. PIcda776c41c2f-26276-33214847For more details: jobs-search. org/real-estate_lookout-mountain-c428112/chanticleer-inn-guest-service-specialist-full-time-lookout-mountain_i1970114104
Strong time managerment skills and able to meet deadlines Have initiative to implement new policies and procedures 5 years + Call Center / Contact Center Leadership experience Telecom experience preferred The Customer Support Manager coaches, inspires, motivates, and develops a team of Customer Support Leaders and Specialists focused on providing exceptional customer experiences while meeting or exceeding established goals.
This person takes a proactive approach to problem solving, responds promptly and professionally to escalated issues as they arise to ensure positive resolution achieved, and manages daily activities within department. The Customer Support Manager is responsible for
implementing new policies, developing action plans, and driving positive change to produce quality results that align with company mission and values. The Customer Support Manager promotes a positive team culture by celebrating success, managing change effectively, and providing consistent coaching and continuous development opportunities to team with a positive attitude.
Responsibilities: Manage and oversee department activities for team of Customer Support Leaders and Specialists within the contact center Analyze department performance, showing judgement and initiative to meet and exceed established department goals Assists in the development of call center technology and productivity
tools by monitoring performance levels and providing feedback for enhancement solutions.
Tracks, analyzes, and reports performance data on key performance indicators Attract and hire quality talent who thrive in a fast-paced, customer centric environment and share in companys core principles and mission Produce schedules, monitor attendance, and communicate staffing impacts while setting and enforcing attendance expectations with the team in collaboration with Work Force Management and HR. Ensure proper allocation of department resources to achieve department goals efficiently and successfully Make decisions and solve problems while working under pressure in fast paced environment.
Responding promptly, resourcefully, and professionally to escalations and issues as they arise. Effectively de-escalates conversations and identifies needs while also setting proper expectations and following through to ensure positive resolution is achieved. Interact with customers, employees, leadership, and vendors via multiple communication channels including telephone, email, chat, video conferencing, and other communication channels Develop, facilitate, and administer effective training, in collaboration with the Training and Quality department to support the success of new and existing employees.
Continuously identify and address any training gaps present Analyze customer interactions on consistent basis against established quality standards, as well as continuously promote and enforce quality standards with team. Develop new and enhance existing quality standards that lead to improved customer experiences. Create an environment in a virtual setting that fosters teamwork, accountability, and efficiency, while positively impacting the employee and customer experience. Provide input, as well as communicates, the company strategy and motivates the team toward achieving company vision, mission, and purpose.
Facilitates team engagement activities, manages change effectively, and celebrates successes to promote a positive team culture. Develop coaching plans in a feedback-rich environment based on performance standards. Provides consistent coaching, feedback, and mentoring to team to promote continuous improvement, growth, and professional development of assigned direct reports Displays strong organizational and excellent time management skills, prioritizing tasks effectively. Comfortable managing through ambiguity and possesses strong critical thinking skills.
Consistently exercise independent judgment and discretion in times of significance. Partner with peers and leaders across the work streams to drive the development of consistent tools, processes, analyses, and reporting to enhance the department and ensure alignment Appropriately delegate tasks and responsibilities with team of leadership direct reports to meet deadlines and department objectives Acts with a sense of urgency and quickly identify trends in metrics, behaviors, and systems to respond with appropriate, prompt action Administers all company policies, taking appropriate action as necessary and supporting an employee and customer center organization Performs other duties as needed or assigned Requirements: Bachelors degree or equivalent work experience Five or more years of Call Center Leadership experience, preferably including experience in Telecommunications, Customer Service, and/or Billing Telecommunications industry experience preferred Ability to work in a fast-paced environment.
Multitask, set priorities, and manages time effectively. Excellent skills in creating an exceptional customer experience, building rapport, adaptability to different personality types, and problem-solving capabilities.
Enthusiastic, personable, and a can do attitude. Experience creating policies and procedures, developing workflow processes, and reporting out results Strong computer and data entry skills. Proficient in common office software including Microsoft applications. Basic functional, analytical skills (budgeting, costing) in a call center environment Strong relationship building skills and business acumen, including responsiveness and technical understanding of customers present and future needs. Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures Strong mathematical, analytical, communication and organizational skills Knowledge of Call Center and Management best practices Experience and familiarity with implementing continuous improvement concepts that will increase operational effectiveness at all levels Self-motivated and must excel in a minimally managed, high-profile position Experience leading, engaging, and monitoring a remote team Ability to travel between various office locations along with vendors sites.
Additional Qualifications: Must meet the Home Office Requirements below to qualify for remote / work from home positions: Self-motivated and the ability to work independently with little or no supervision in a remote setting.
Have a quiet, distraction free work area in a location that provides privacy from other people, activities, and noise. Have a steady work surface Have a comfortable chair Adequate lighting Working smoke and carbon monoxide detectors Fast and reliable internet service. [If you live within the Clearwave Fiber footprint, this is partly covered as part of your employee benefits] Current states available for remote hire: AL, AR, FL, GA, IL, IN, KS, KY, MO, MS, NC, SC, TN What we offer: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Short & Long-term bonus plan Medical, dental, and vision plans - begins when you start!
Company-paid life insurance, with voluntary options for dependents Company contributions to HSA/HRA accounts, with FSA plan available Paid Time Off (up to 20 days in 1st year! ) 401(k) with match - vested upon hire Company paid short-term & long-term disability plans Employee Assistance Plan Employee Referral Plan Additional Perks Free Clearwave Fiber services if living within service area Tuition reimbursement - Clearwave Fiber encourages staff members to pursue ongoing education and gain industry certifications Clearwave Connections - Associate recognition program Employee Assistance Plan and 24/7 Health Advocate at no cost to you Voluntary accident, critical illness, hospital indemnity and legal plans Employee Referral Plan Collaborative work environment Our Core Values: Purpose - We are about more than ourselves.
Ownership - We are owners.
Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service.
If you enjoy technology and are passionate about working with a new venture with strong investment partners, wed like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/M/F/D/V/SO Sponsorship is not available.
Bachelors degree or equivalent work experience Five or more years of Call Center Leadership experience, preferably including experience in Telecommunications, Customer Service, and/or Billing Telecommunications industry experience preferred Ability to work in a fast-paced environment. Multitask, set priorities, and manages time effectively. Excellent skills in creating an exceptional customer experience, building rapport, adaptability to different personality types, and problem-solving capabilities. Enthusiastic, personable, and a can do attitude. Experience creating policies and procedures, developing workflow processes, and reporting out results Strong computer and data entry skills.
Proficient in common office software including Microsoft applications. Basic functional, analytical skills (budgeting, costing) in a call center environment Strong relationship building skills and business acumen, including responsiveness and technical understanding of customers present and future needs. Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures Strong mathematical, analytical, communication and organizational skills Knowledge of Call Center and Management best practices Experience and familiarity with implementing continuous improvement concepts that will increase operational effectiveness at all levels Self-motivated and must excel in a minimally managed, high-profile position Experience leading, engaging, and monitoring a remote team Ability to travel between various office locations along with vendors sites.
Additional Qualifications: Must meet the Home Office Requirements below to qualify for remote / work from home positions: Self-motivated and the ability to work independently with little or no supervision in a remote setting.
Have a quiet, distraction free work area in a location that provides privacy from other people, activities, and noise. Have a steady work surface Have a comfortable chair Adequate lighting Working smoke and carbon monoxide detectors Fast and reliable internet service. [If you live within the Clearwave Fiber footprint, this is partly covered as part of your employee benefits] Current states available for remote hire: AL, AR, FL, GA, IL, IN, KS, KY, MO, MS, NC, SC, TN What we offer: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Short & Long-term bonus plan Medical, dental, and vision plans - begins when you start!
Company-paid life insurance, with voluntary options for dependents Company contributions to HSA/HRA accounts, with FSA plan available Paid Time Off (up to 20 days in 1st year! ) 401(k) with match - vested upon hire Company paid short-term & long-term disability plans Employee Assistance Plan Employee Referral Plan Additional Perks Free Clearwave Fiber services if living within service area Tuition reimbursement - Clearwave Fiber encourages staff members to pursue ongoing education and gain industry certifications Clearwave Connections - Associate recognition program Employee Assistance Plan and 24/7 Health Advocate at no cost to you Voluntary accident, critical illness, hospital indemnity and legal plans Employee Referral Plan Collaborative work environment Our Core Values: Purpose - We are about more than ourselves.
Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions.
This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, wed like to invite you to consider joining us in this endeavor.
Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/M/F/D/V/SO Sponsorship is not available. PIe0fde0cf5fcf-31181-33415451For more details: jobs-search. org/manager_savannah-c428352/manager-customer-support-savannah_i1969975345
Doing Do you have a passion for helping others and giving them peace of mind? Whether it s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You ll - Answer incoming communications from customers and make return calls as needed - Conduct research to provide answers for customers to resolve their issues What You Bring to the Role - 1 year or more of customer service experience - 1 year or more post-secondary education OR 2 years equivalent work experience - Recognize and solve problems of mid-to-high
level customer service issues - Great written and verbal communication skills (in Spanish-English) - Computer experience What You Can Expect - Supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base wage starting at $19 per hour plus performance bonus opportunities - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit mybenefits.
for more information. A Bit More About Your Role We re committed to ensuring you have the skills and
support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can t be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Apply Here: ttec. /careersection/5/jobdetail. ftl? job=03SDD〈=en&src=JB-19502
preferred May be considered without EIPA, RID, or NIC (based on experience) Apply now! Benefits: Competitive Compensation Package Health Benefits, Vision, Dental, and 401(k) offered Tax-free stipends available to those who qualify If you are interested in this position, please apply online and send your resume to Marcquis Fleming by email at: xyz X@ for more information!
Phone: 770-882-xyz XFor more details: jobs-search. org/customer-service_hampton-c428236/sign-language-interpreter-needed-near-hampton-ga-hampton_i1970116669
Analyst, Windows 10 Job Description Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client s business needs and requirements.
The Field Tech Support Analyst will be assigned to 1 or more schools or locations. The number of assigned locations depends on the student enrollment and number of employees. Work is directed by the IT Specialist/Manager for the assigned cluster to meet the operational needs of the assigned school. Scope of Work/Key Responsibilities: Adhere to established standard operating procedures
and service level agreements through the following: Maintain exceptional customer service posture at ALL TIMES Build strong relationships with the school administration team, including but not limited to the Principal, Assistant Principal, Main Office staff, business managers and media specialists Arrive at the school no less than 30 minutes prior to first bell Monitor assigned support tickets for assigned locations; troubleshoot and resolve issues reported Work with Level 3 support and specialized Subject Matter Expects to resolve advanced technical issues.
Escalate complex issues to the IT Specialist/Manager for the assigned cluster as first point of contact Support a teaming environment
with field support technicians at other schools within your assigned cluster and beyond Perform support activities including but not limited to: o Proactively check the status of computer labs & media center computers on a daily basiso Maintain and update Chrome carts for student useo Maintain, update, and troubleshoot interactive whiteboards, panels, digital signage devices and projectors to ensure that they are functional.
o Ensure test readiness for standardized tests through updating carts and lab equipmento Troubleshoot and/or replace Kronos hardwareo Maintain and troubleshoot location Marquee signso Troubleshoot and resolve minor wireless and network issueso Install OS updates and patches on Apple, Chromebooks, and Windows based PC deviceso Install, configure, and support printing devices.
o Maintain accurate asset assignment in Nimbus and Incident IQ. o Maintain work areas and workspaces, including MDF/IDF closetso Coordinate removal of obsolete equipment as requiredo Serve as first point of contact for Media Center Specialists/Technical Liaisons for one- to-one student devices as neededo Meet with onsite vendors as required to support L3 teamso Assist with deployment of new equipmento Check monitoring tools for any school outages (wireless AP, switches, kroon's clocks) Provide support for IT projects and AV events in the assigned schools.
Document all work performed (and steps to resolve issues) at all times within ticketing system for audit or knowledgebase purposes. Record and submit checklists or other documentation as required for upward reporting and accountability. Attend mandatory monthly professional development meetings. Retrieve parts or other items needed to resolve issues from the APS IT Warehouse Other duties as assigned. Skills and Qualifications: 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network infrastructure and wireless support Prior experience with Desk Side support is a MUST Microsoft Windows certification is a plus ITIL experience/certification is a plus Must have clean criminal record with the ability to pass fingerprint background check Must be authorized to work in the United States Must hold a valid driver's license and dependable personal vehicle Personal Attributes: Must be punctual, present and visible throughout the workday Creative, curious, analytical, enthusiastic and display strong attention to detail Ability to work independently and effectively on tight deadlines, as necessary Excellent command of English language Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Positive and productive team player Desire to learn new skills as technology evolves Business casual attire (i.
e. no sweatpants or jeans with holes; sneakers/basketball shoes allowed) Neat and clean appearance to include personal hygiene Education/Training: Minimum of associate degree (preferred) 3+ years of experience in field tech support.
Equivalent combination of education and experience will be considered. Qualification Skills Languages A+ Novice (1-3 Years) Yes Skills Others Desk Side Support Prior experience with desk side support is a MUST Novice (1-3 Years) Yes Skills Others Work Experience 3+ years of work experience minimum Novice (1-3 Years) Yes Skills Others Communication skills both verbal and written Proficient (4-6 Years) Yes Skills Tools Microsoft Office Professional Proficient (4-6 Years) Yes Benefits: For information and details on employment benefits offered with this position, please visit here.
Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Associated topics: help desk, patient, service, technical, technical support, technical support specialist, technician, technician i, technician iii, technology
23/24School Year Previous school experience preferred, but not required Must have active or pending state OTlicense Master's Degree or Higher Guaranteed hours for direct and indirect services Industry leading benefits in Health, Dental, Vision, and Matching 401(k) If you are interested apply as soon as possible to be considered.
Feel free to contact me with any questions regarding this position, or any other positions you see on the Soliant Health website. Tobias Smith Account Executive Tobias Smith Hiring Coordinator Soliant xyz X@ 1979 Lakeside Pkwy Ste 800, Tucker, GA -xyz X Currently Staffing: School Tele Speech Services School Speech Pathologists School Occupational Therapists School
Physical Therapists Sign Language Interpreters School Psychologists TVI/DHH/Special Education Teachers School RN/LPNs For more details: jobs-search.
org/customer-service_columbus-c428353/full-time-occupational-therapist-ot-in-columbus-ga-columbus_i1969976311
career development. Summary As a Call Center Representative - Tucker, GA - Hybrid at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable.
Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission This is an important position in Gainwell’s commitment to helping clients deliver better health and human services outcomes. Provide knowledgeable responses to basic client questions; elevate more complex cases
to appropriate staff as needed Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved Adhere to the client’s SLAs and consistently meet production targets Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for 2 or more years of customer service experience in any industry Knowledge of basic help desk software, computer software and Microsoft Office applications Strong problem-solving
skills to bring inquiries to effective resolution Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries What you should expect in this role This is a hybrid work environment (work-from-home with occasional on-site work).
Video cameras must be used during all interviews, as well as during the initial week of orientation. #LI-HYBRID #LI-JA1 #LI-CM1 The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone.
Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), interactionual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We celebrate diversity and are dedicated to creating an inclusive environment for all employees. For more details: jobs-search. org/technology_tucker-c428327/call-center-representative-tucker-ga-hybrid-tucker_i1970245648
Youll- Answer incoming communications from customers and make return calls as needed- Conduct research to provide answers for customers to resolve their issues What You Bring to the Role- 1 year or more of customer service experience- 1 year or more post-secondary education OR 2 years equivalent work experience- Recognize and solve problems of mid-to-high level customer service issues- Great written and verbal communication skills (in Spanish-English)- Computer experience What You Can Expect- Supportive of your career and professional development- An inclusive culture and community minded organization where giving back is encouraged- A global team of curious lifelong learners guided by our company
values- Base wage starting at $19 per hour plus performance bonus opportunities- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit.
A Bit More About Your Role Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through
as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
hold an active SLI National Certification EIPA score of 3.5 or higher About the Position: Full time/37.5 hours per week Interpretation needs for 1 elementary student Interpret conversations, lectures, classroom instruction, meetings, presentations, and other spoken language interactions.
Facilitate effective communication by adapting sign language interpretation to meet the needs and preferences of individuals with diverse communication styles. Collaborate with individuals who are deaf or hard of hearing, as well as with hearing individuals, such as teachers, administrators, colleagues, and service providers, to ensure effective communication and a seamless exchange of information. Benefits:
Our compensation package includes benefits, 401K, housing assistance, along with competitive weekly pay. If you would be a good fit for this role, please apply below, email Maggie Blackwell , or call 678-373-xyz X.
I look forward to hearing from you! For more details: jobs-search. org/customer-service_cartersville-c428312/school-based-sign-language-interpreter-sliasl-near-cartersville-ga-cartersville_i1970550332
