Location: Racine, WI
Company: Kroger
diversity, inclusion and safety. Essential Job Functions: Provide safe, effective and efficient customer service on the Front End. Assist store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company’s reputation as the “Best in Class” in the retail food industry.
Supervise all customer service and Front End associates. Train others in basic Front End operations, use of Front End equipment, customer service counter operations, accounting functions and store reports, checker and courtesy clerk duties and Roundy’s policies and procedures. Be accountable/responsible for all money debited,
collected, and deposited at the store. Maintain a well-organized, clean, pleasant shopping environment on the Front End and parking lot area. Provide active support of our Customer 1st culture.
Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination. Provide input on department budgets, goals and results and maximize department and store sales and profits. Communicate/interact with associates and customers to provide a positive impression. Explain standards of performance to associates; conduct performance reviews on a timely basis
and continually coach associates to improve performance in accordance with direction from store management.
Maintain equipment and facilities in accordance with company policies and procedures. Make recommendations regarding the hiring, termination, disciplining, demoting, transferring and evaluating of all Front End department associates. Assist on special projects such as periodic inventories, store resets, remodels, special merchandising and promotions. Respond to any emergency situations that may arise at the store location during or outside of regularly scheduled working hours; receive phone calls and/or report to work when necessary to effectively resolve the emergency.
Maintain flexibility to work any shift, including weekends and holidays. Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications/Education: Strong written and oral communication skills Demonstrated aptitude to manage people, organize workloads, and make intelligent decisions quickly Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization Personal initiative and follow through to completion Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department Able to calmly handle stressful situations and make a positive impression on associates and customers Desired Previous Job Experience/Education: Experience in customer service and all phases of Front End operations Understanding of all key components of department operations Knowledge of applicable laws and regulations related to employment practices and safety Education Level: None Required Certifications/Licenses: None Position Type: Full-Time Shift(s): [[mfield4]] Regions: Midwest States : Wisconsin Keywords : Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day.
It’s these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you’ll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love. Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.
At The Kroger Co. we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #Zero Hunger Zero Waste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: WI Mount Pleasant 1202 N. Green Bay Road 53406 Roundy's None Customer Service Employee Non-Exempt Full-Time None
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
High Speed Internet, Long Distance phone service, and a strong work ethic. Compensation is commissions plus bonuses and incentives. There is no limit to how much you can make. To be considered for this position, please visit and complete the form under Hitch Your Wagon to a Star and we will contact you for a phone interview.
