Location: Punta Gorda, FL
Company: Cheney Brothers
established order cutoff time. Coordinate with support staff to resolve customer service issues in a timely manner. Review the out-of-stock report, and substitute as designated by the account executive or procurement. Review orders for the correct shipping date, critical items and potential order errors made by the customer.
Maintain and update customer contact list in case there is a product recall event. Data entry and maintenance of Excel spreadsheets, including code market basket analysis spreadsheets. Review previous night’s shipments. Prefer at least 1 year of customer service experience. Prefer at least 2 years of Excel experience. Other duties as assigned. About Us Cheney Brothers,
one of the country’s leading broadline distributors, is family-owned and operated. We are looking for hard-working, motivated individuals to join our team. In addition to being a “great place to work”, we offer competitive wages and a great benefits package, including a 401(k).
Applicants must be authorized to work in the United States. Cheney Brothers, Inc. maintains a drug free workplace and is proud to be an Equal Opportunity Employer prohibiting discrimination and harassment, including, but not limited to, in hiring, on the basis of race, color, interaction, age, interactionual orientation, religion, national origin, familial status, marital status, disability, military service, and any other legally protected status or class. Above is not an all-inclusive list of requirements or qualifications.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
an exciting career with a local HVAC company that dominates the market in an essential industry? If so, please read on! This Admin / Customer Service Rep position earns a competitive wage of $15+/hour , depending on experience, plus overtime opportunities.
You would also be eligible for great benefits including commission opportunities, paid holidays, paid vacations, sick time, and advancement opportunities! If this sounds like the right administrative CSR opportunity for you, apply today! ABOUT NORTHPORT HEATING AND AIR CONDITIONING North Port Heating and Air Conditioning is a family-owned heating and air conditioning service provider located in Jacksonville, Florida. We have made our
company successful by building long-term relationships with our customers and offering them continued support even after the completion of our services. Our company's philosophy is simple: Treat every customer with respect as if they were our only customer.
Here at North Port, we understand that in order to maintain great relationships with our clients, we also have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work culture and opportunities for career development. This is why our employees love working with us! A DAY IN THE LIFE OF AN ADMIN / CUSTOMER SERVICE REP As our Admin / Customer Service Rep, you are the "
go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible.
Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering phones, scheduling with customers, dispatching technicians, entering work orders, preparing billing, and handling collections. Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone, by email, and in person. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of HVAC work is taken care of accurately and on-time!
QUALIFICATIONS FOR AN ADMIN / CUSTOMER SERVICE REP Strong knowledge of Microsoft Word, Excel, and Google Docs Efficient and accurate data entry skills CSR or office experience Two years of CSR and office experience are preferred but multiple factors will be taken into consideration. Do you thrive in a fast-paced work environment? Are you dependable, responsible, and reliable? Do you have a strong work ethic? Are you team-oriented but also able to work well independently?
Do you have excellent verbal and written communication skills? Can you maintain a professional image and demeanor at all times? Are you organized and able to effectively prioritize multiple tasks? If so, then you might just be perfect for this Admin / Customer Service Rep position! READY TO JOIN OUR HVAC OFFICE TEAM? If you feel that you would be right for this administrative CSR job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 32207
