Location: Akron, OH
to provide internal support for service contract customers. Help Desk Tier 1 Technician candidates should have a mix of technical and customer service skills, and be passionate about technology and helping people. We support both Macs and PCs, BYOD, printer, faxes, copiers, etc.
Strong Organizational skills are a must! The salary range for this position is $36,000-$44,000; commensurate with experience. Help Desk Tier 1 Technician Basic Function/Responsibilities: Answer incoming calls from clients and starting basic evaluations Work within CTMS suite of productivity applications. Connect Wise, N-Central, ITGlue, Check-MK, Observium, Office 365 Portal. Follow up on outstanding requests
and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Setup and configure Windows desktop operating systems. Manage and monitor internal assets to ensure accurate inventory records Other duties may be added and/or assigned as needed Help Desk Tier 1 Technician duties include but are not limited to: Ability to navigate Windows Desktop Operating Systems.
Basic understanding of TCP/IP and networking protocols. Basic understanding of applications such as email, Microsoft office. Ability to load and install client applications. Ability to install and diagnose printers and printing issues. Ability to diagnose issues with Windows services. Understanding
of basic windows security features. Ability to work with Antivirus tools, and virus removal tools.
Ability to install and configure Windows Desktop Operating Systems. Basic knowledge of Windows Powershell command basics. Basic knowledge of Wi Fi concepts (WPA). Basic knowledge of Active Directory – Create users, edit users, join computers to domains, setup profiles. Ability to communicate with clients, show patience and good oral skills. Good organizational and time management skills – Keep time and work on tasks efficiently. There are many opportunities for advancement based on experience, and technical education, and certifications. Other Requirements: Must be a U.
S. Citizen, Permanent Resident, or and have a valid permit to work in the United States. ' Compensation details: 37000-44000 Yearly Salary PI47e961193f For more details: jobs-search. org/manufacturing_akron-c443440/job_i1969790084
& Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or
desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website
and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. For more details: jobs-search. org/internet_akron-c443440/call-center-representative-agent-work-from-home-part-time-focus-group-panelists-akron_i1969204047
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
