Location: Miami, FL
Company: Perry Ellis International
Sales Representatives and various internal departments to support our golf division. Truly a good learning experience for a newcomer wanting to get their foot in the door at Perry Ellis and who is eager to learn the A-Z of our business process flow. RESPONSIBILITIES: Assists on and off course golf shops with any requests they may have such as taking orders, checking stock availability, providing order status, invoices, tracking information, return authorizations and credits.
Assists salesmen with various requests similar to those listed above. Call Center: answer incoming calls, return any missed calls in a timely manner Email management: review and reply to emails in a timely manner
Upload and validate orders from the order entry portal Act as liaison between the sales rep, the customer and the embroidery team to secure artwork and ensure logos are finalized and approved.
Review open order reports to maintain order base integrity Works closely with the following departments on a daily basis: credit, shipping, billing (order entry), Sales Operations and embroidery Works closely with the VPs of Sales for Callaway & OPG SKILLS: Proficient with Google Drive/Applications or related software. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational
skills and attention to detail. Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment REQUIREMENTS: AA Degree preferred Customer Service experience (retail or call center) Person must speak fluent English (excellent phone, verbal, written skills).
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
